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“Do Not Recommend Staying Here” 1 of 5 stars
Review of Casa Grande Suite Hotel of South Beach

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Casa Grande Suite Hotel of South Beach
3.5 of 5 Hotel   |   834 Ocean Drive, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #96 of 204 Hotels in Miami Beach
New York City, New York
1 review
3 helpful votes 3 helpful votes
“Do Not Recommend Staying Here”
1 of 5 stars Reviewed March 3, 2013

How do I say this nicely....do NOT stay here. We came for a girls weekend and it was a major disappointment.

Here just a few things we learned during our stay:
Website - The website claims to have all of these great amenities, but it took us showing up to find out that it certainly does not and many claims are just an out-right lie. There is NO spa, no nightly turndown service, no robes....and the list goes on and on.
Noise - Of course, South Beach is going to be loud (that is the best part!), but when there is a 24-hour Fashion Show across the street from you and manager doesn't even give you a heads up when you arrive -- it is just plain rude. As someone who lives in Manhattan and deals with noise very well, it was one of the more painful experiences. In fact, someone from a our group left and stayed somewhere else.
Resort Fee - Most hotels in South Beach have this, but they have it for a good reason. This hotel does not deserve to ask for this. The staff said this was for the coffee, cookies and fruit in the morning. Again, a lie. We never saw a piece of fruit and both mornings we had to ask for cookies. Don't think you are getting real milk either....oh that would be too much.
Rude Staff - They were rude and unprofessional and in fact made a rude remark to one of our friends. Also, they promised to call me for my cab to the airport and "forgot" which meant us trying to hail down a cab early in the morning and barely making my flight.

My advice -- pay a little bit more money and stay some place else in the same location. It is not worth it at all and you will be disappointed in your experience.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Brantford, ON Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 2, 2013

We stayed at the Casa Grande for the 2nd year in a row. They rooms are great, the staff is nice, some fruit and coffee for breakfast and right in the heart of all the action. This hotel is on Ocean Drive and does not have a restaurant/bar attached which makes sleeping a bit easier. Still would recommend ear plugs while staying anywhere in SOBE. There is no pool but we didn't want a pool we just wanted the beach the beautiful beach that is right across the street. The hotel provides towels and chairs for the beach if you want them. There is a room resort fee of $25 that is added to your credit card when you check out. This is at every hotel except at least this is worth it covers towels, chairs, fruit, coffee, cookies etc. The is a man right out front that will take your vehicle and park if for you for $25 a day. This is cheaper than the valey parking offered by the hotel. They give you a card with a ticket number so you can give to front desk to call for your call to be brought to you. You can get your car as many times as you want also. It does take about 15 minutes so give yourself some time to order the vehicle...Once again another great stay at Casa Grande we will be returning every year and will not hesitate to stay here and only here.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, Arizona
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 25, 2013

I booked the Casa Grand for the great location and low price. If you want to be in the midst of the action, this is your place. The rate was great for a suite with a separate bedroom and sofa bed in the living room. Admittedly the hotel is a bit run down, but the pleasant staff and location made up for it. Don’t stay here if you are expecting luxury, but the room was BIG with a kitchen and suited our needs fine.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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wausau
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2013

We loved the hotel! We were there on a Saturday night (Feb 17 2013). From the vibe in and around the entrance / lobby to the suite, so enchanting! Love the aquarium, artwork and blue lighting, always a bowl of oranges in the lobby for guests, the smell of incense - Customer service was exceptional! I'd recommend this hotel to anyone staying on South Beach! Oh, and it is pet friendly!!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013 via mobile

This hotel is absolutely the best hotel that I have stayed at in southbeach. Great staff, beautiful large suites , and steps to everything you can think of. Mangos, wet willies, all restaurants and of course the beach! Mike the mgr and the rest of the front desk staff are all very pleasant and friendly trustworthy people! I can't wait to visit Casa Grande in the spring again!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

Two friends and I went to Miami in January. This hotel was recommended to us, so we took the recommendation and were pleasantly surprised. The minute we arrived, we were warmly received by the staff. The rooms were clean and nicely decorated. The location is great because there are nice restaurant and plenty of beautiful attractions to see right in the area of the hotel. Also the beach is right across the street, so you didn't need your car. One of the staff, Steve, made some great suggestions about where to go for some good shows and he knew the area so well that he was able to answer any questions we had. I would recommend the Casa Grande to anyone going to Miami.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2013

I recently stayed at the hotel Casa Grande and enjoyed it very much..The rooms were clean and spacious a great location. The manager Steven A. was very helpful and curtious and very knowlegable about the area,which meant alot as this was our first time in th Miami area..he recommended great restraunts and was their with what ever we needed....I would definitely recommend Casa Grande Hotel to famly and friends.....

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Grande Suite Hotel of South Beach

Address: 834 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#67 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Grande Suite Hotel of South Beach 3.5*
Number of rooms: 3
Official Description (provided by the hotel):
Great 2 bedroom plus a den Condo Hotel in South Beach. ... more   less 
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Also Known As:
Casa Grande Hotel Miami Beach

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