How do I say this nicely....do NOT stay here. We came for a girls weekend and it was a major disappointment.
Here just a few things we learned during our stay:
Website - The website claims to have all of these great amenities, but it took us showing up to find out that it certainly does not and many claims are just an out-right lie. There is NO spa, no nightly turndown service, no robes....and the list goes on and on.
Noise - Of course, South Beach is going to be loud (that is the best part!), but when there is a 24-hour Fashion Show across the street from you and manager doesn't even give you a heads up when you arrive -- it is just plain rude. As someone who lives in Manhattan and deals with noise very well, it was one of the more painful experiences. In fact, someone from a our group left and stayed somewhere else.
Resort Fee - Most hotels in South Beach have this, but they have it for a good reason. This hotel does not deserve to ask for this. The staff said this was for the coffee, cookies and fruit in the morning. Again, a lie. We never saw a piece of fruit and both mornings we had to ask for cookies. Don't think you are getting real milk either....oh that would be too much.
Rude Staff - They were rude and unprofessional and in fact made a rude remark to one of our friends. Also, they promised to call me for my cab to the airport and "forgot" which meant us trying to hail down a cab early in the morning and barely making my flight.
My advice -- pay a little bit more money and stay some place else in the same location. It is not worth it at all and you will be disappointed in your experience.
- Official Description (provided by the hotel):
- Great 2 bedroom plus a den Condo Hotel in South Beach. ... more less
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- Also Known As:
- Casa Grande Hotel Miami Beach