These are individually owned condos and there must be great disparity between the units, judging by previous reviews and a friend's strong recommendation to stay in a one bedroom suite with a terrace, which I tried to book but was denied on arrival because Casa Grande messed up my reservation. But they told me I was in an ocean view, so I didn't make a big deal about it, at least not until I saw the garbage they were trying to pass off for over $340/night.
For starters, my room (204) was damaged and badly in need of repair (holes in the wall, paint peeling, leaking faucets, etc.). The air conditioning unit sounded like a diesel engine. If your shower was longer than 2 minutes, you were standing in ankle deep water. The coffee table rocked like a hammock and seemed like it was ready to fall over at any minute. The silverware was simply on a paper towel in the drawer. The mattress was perhaps the worst I've slept on since college. You get the point.
Aside from the room itself, there were a few things I didn't like about the hotel in general, including: there is poor ventilation in the lobby area, which had a musty smell most of the time; the stairwell also smelled like a cross between bad food and urine; the towels ranged from sandpaper to ones that were so new they left a white cotton coat on my hands and body; a front desk staff that didn't seem to care too much about anything and blamed my incorrect reservation on the "new girl."
Yes, the location is great, but there are a bunch of nicer looking hotels along Ocean Drive, and for $1500+ for 4 ngihts, I'd rather spend the extra $$$ somewhere else (Loews?) or else be sure which room you are reserving. I doubt I could give this place a second chance.
- Official Description (provided by the hotel):
- Great 2 bedroom plus a den Condo Hotel in South Beach. ... more less
- Reservation Options:
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- Also Known As:
- Casa Grande Hotel Miami Beach