My family and I decided to stay here again during the SOBE Wine and Food Festival. Once again, I must say that our stay was nothing less than spectacular. We decided to book the Palm Suite that weekend and we were pleasantly surprised at how nice, clean and spacious this room was. Remember this isn't a 5 star hotel. But, Kevin with the tattoos, Kevin # 2 and Rosie, will give you the 5 star treatment. I was a bit frustrated when I arrived because of the parking situation. I knew that because of the WFF there would be parking issues but assumed that because I had a room, I would have my car valeted like I did the last time I stayed here. kevin with the tattoos, informed me that the wait for a valet to come park my car would be close to an hour due to traffic. I drove down in the traffic so I knew how bad it was. after I found parking, I was greeted by kevin with the tats in the front office. This guy has EXCELLENT customer service skills. He checked us in and as usual was very polite and apologized about the parking situation and suggested some garages that were available. I read some reviews that stated the noise level from the streets will keep you awake if you stay in the Palm Suite. This is true, but you're on south beach, the city that never sleeps and we were down there to party and have a great time. Overall, our stay was a pleasurable one. Upon checking out, Rosie, who I hadn't seen in months greeted us with a HUGE smile and said, "Hey, I remember you." She is a doll and very friendly. You won't find a more accommodating staff on south beach. I even found myself dancing in the lobby with one of the cleaning ladies who do a damn good job cleaning this hotel. I wore white socks on the tiled floor in my room and there were no black smudges on the bottom of my socks. I had such a great time at this hotel, I actually booked a room here for my birthday in 3 weeks. Keep up the "Excellent" work you do Kevin with the tattoos, Rosie with the great smile and the other Kevin with the great personality!
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- Also Known As:
- Suites On South Beach Miami Hotel Miami Beach
- Hotel On South Beach Miami
- Suites South Beach
- On South Beach Miami Hotel