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“GREAT ROOMY ROOMS, GREAT VALUE” 5 of 5 stars
Review of Suites on South Beach Miami

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Suites on South Beach Miami
3.0 of 5 Hotel   |   1330 Collins Ave., Miami Beach, FL 33139   |  
Hotel amenities
Ranked #98 of 203 Hotels in Miami Beach
Stafford
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“GREAT ROOMY ROOMS, GREAT VALUE”
5 of 5 stars Reviewed September 5, 2013

we arrived near midnight and the man who was the bokeeper was very accommodating when my son messed up on his reservation. I would definitely stay at this hotel again. Very close walking distance to everything

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, General Manager at Suites on South Beach Miami, responded to this review, October 12, 2013
Dear Guest thank you for the good review, I assume all went well even though there seemed to be some issue with your booking, I'm glad to know that our Night Auditor was able to accommodate your needs.
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316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Vasteras, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2013

The hotel is located very close to South Beach and Art Deco District. Local transport buses are very close and it is easy to travel in the whole Miami area.
The hotel staff was very polite and helpful and the rooms are OK for a three star hotel but there is no restaurant and pool. The hotel is located on Collins Avenue and it is therefore rather high sound level also during the night time.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, General Manager at Suites on South Beach Miami, responded to this review, October 12, 2013
Dear Guest, thank you very much for the positive review, we hope you enjoyed yourselves and that we made a good enough impression that you will come to stay with us again!
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marathon, fl
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2013

The small hotel exceeded all my expectations. Very nice and helpful front desk hosts. The room was very large with a full kitchen, huge bathroom and was very clean. Flat screen TV and safe. The location in South Beach could not be better. There is a Parking Garage directly across the street. With parking a real challenge in SOBE, this is a big bonus. There is a great Irish Pub around the corner and the excellent restaurant called The Grilled Fish and Jerry's Famous Deli less then a block away. The beach and Ocean Drive is also a block away. It has to be one of the best values for the money in SOBE. The is not a fancy resort but an excellent value for what you get. We will be back again.
.

Room Tip: There is no pool but ocean is very close by. Room #20 and #10 are the best
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, General Manager at Suites on South Beach Miami, responded to this review, October 12, 2013
Dear Guest, thank you for the wonderful review, seeing that you are Keys native we hope to see you soon in the near future! I'm very happy to read that you found our hotel to be a great value compared to what South Beach has to offer, we truly feel the same way about our property and we always trying to improve it as time goes by.
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Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 13, 2013

To be in the heart of South Beach, this hotel disappointed my expectations greatly. Upon our arrival, our room had a strong clorox smell that was horrible. The bathroom smelled like an entire bottle of clorox was used to clean it at one time! We killed at least 4 roaches during our stay here. We never completely unpacked our luggage for this reason. There were roaches near the bed, one in the bathroom and one in the kitchen......and all of this occurred without us bringing any food into the room. There was also a HUGE dragonfly buzzing around the light fixture in the kitchen. The door lock malfunctioned the entire time we were there. To get it to work, we had to turn the knob several times. These are things we were met with during our stay unfortunately. Despite these areas of concern, toward the end of our stay the cleaning crew must have changed what they used to clean the place because it began to not smell so much like clorox which was great. If this hotel can get rid of their roaches, insects, clorox smell, and malfunctioning door locks, they would be a nice place to stay that's not expensive. We do not plan on staying here in the future.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, General Manager at Suites on South Beach Miami, responded to this review, October 12, 2013
Dear Guest,

Thank you for your review - I apologize if the housekeeping staff used too much Clorox to clean out the bathroom, this could have been a simple case of over pouring. I would like to inform you that the hotel does contract a pest company to service our property every 2 weeks, if you go through the reviews for our hotel on this site you will see that roaches and bugs in general are not a problem, being that we are located in an area that has numerous restaurants nearby (literally next door) and that Florida is a tropical state we can expect some critters every now and then. The door lock problem was most likely a one time issue, everything has a risk of breaking down at any moment, it simply is bad timing when it happens to someone personally, but we have a very attentive maintenance staff that if an issue is reported it will be fixed within 24 hours. I urge you to contact me should you wish to speak in person and in detail, once again I apologize for any inconvenience that these issues caused you during your stay.
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Oslo, Norway
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 29, 2013

We stayed two nights. Clean room, nothing fancy, in the middle of south beach. Don't expect great views or quite AC. Easy walking to the beach entrance, shops and restaurants. Close to Ocean Drive, Lincoln Road and Espanola Way. The front desk staff was really friendly. It was noisy as you can hear people passing by your door (laughing and talking), or doors slamming. I would recommend this hotel to younger people which want to have a good time and don't want to spend a lot of time in their room. Not sure if I would stay here again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Suites on South Beach Miami, responded to this review, August 12, 2013
Dear Guest, thank you for your review - Generally, our property is not very noisy, but it is true that due to the atmosphere in South Beach and the nightlife in general it tends to attract a younger crowd which can lead to noisy guests...I do not think this should limit the type of clientele in Miami Beach as this can range widely between differing weekends. We do hope you reconsider and give our property another opportunity! If you could email the room number of your unit when you stayed at the property (sales@thekenthotel.com) I will gladly follow up with my maintenance staff to take a look at the A/C in that unit and repair whatever issue might be causing too much noise.
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Little Elm, Texas
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 16, 2013

Location of hotel was excellent and the rooms were good. 1 block away from nice restaurants and beach. It is a bit older and there was construction close by so first impressions were not great. The size of the room and comfort of beds were nice so it is a great value. What dropped the rating was the first guy we met from the hotel.

The front desk guy in the afternoon was awful. We had 3 families traveling with us and they all had similar experiences. We were the 3rd family to arrive but the 1st 2 families warned us about him before we got there and they were right. He was rude and very unhelpful. He looked like he did not want to be there and resented the fact that he had to do some work when we arrived. It was so bad that if we saw that guy working and had a question we actually went to another hotel to ask our question. On the other hand, the girl working in the morning was helpful and friendly.

Room Tip: Try to get top floor if possible. We were on bottom floor and we heard the people above us walking...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Suites on South Beach Miami, responded to this review, August 12, 2013
Dear Eric, thank you for the honest review - I am very disappointed reading your comments about the front desk in the evening hours, typically our most often praised quality is the staff and it's attentive nature so this is surprising to the least, but we appreciate your feedback! I will be using this review as a training tool for the next meeting with our staff so that I can point out the inconsistencies on our end with hopes that we will improve in the near future.
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Philadelphia, Pennsylvania
Top Contributor
101 reviews 101 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 13, 2013

Enjoyed our time in Sobe and loved the attention we received from the staff there (Rosie in particular). The valet service was great and reasonably priced for the area ($20 a day with in/out). The room was well equipped with everything we needed. The beds were also very comfortable. My only knock was the noisy A/C unit in the room (it was hot and humid so turning it off was not an option). If they figure out this out then it's a five rating for me.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Suites on South Beach Miami, responded to this review, August 12, 2013
Dear Guest, thank you for the wonderful review! If you could email me at sales@thekenthotel.com and tell me which room you stayed in we'll have that A/C checked out and fixed in no time! I assume it's just father time letting us know that we need to change that unit, but this is a simple fix, so if you could let us know it would be very much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suites on South Beach Miami

Address: 1330 Collins Ave., Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#13 Best Value Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Suites on South Beach Miami 3*
Number of rooms: 19
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Also Known As:
Suites On South Beach Miami Hotel Miami Beach
Hotel On South Beach Miami
Suites South Beach
On South Beach Miami Hotel

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