Location of hotel was excellent and the rooms were good. 1 block away from nice restaurants and beach. It is a bit older and there was construction close by so first impressions were not great. The size of the room and comfort of beds were nice so it is a great value. What dropped the rating was the first guy we met from the hotel.
The front desk guy in the afternoon was awful. We had 3 families traveling with us and they all had similar experiences. We were the 3rd family to arrive but the 1st 2 families warned us about him before we got there and they were right. He was rude and very unhelpful. He looked like he did not want to be there and resented the fact that he had to do some work when we arrived. It was so bad that if we saw that guy working and had a question we actually went to another hotel to ask our question. On the other hand, the girl working in the morning was helpful and friendly.
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- Also Known As:
- Suites On South Beach Miami Hotel Miami Beach
- Hotel On South Beach Miami
- Suites South Beach
- On South Beach Miami Hotel