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“WOW ! WOW! WOW! WOW! WOW!” 5 of 5 stars
Review of Metropolitan by COMO, Miami Beach

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Metropolitan by COMO, Miami Beach
2445 Collins Avenue, Miami Beach, FL 33140 (Oceanfront)   |  
Hotel website
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Hotel amenities
Special Offer
Free Nights Limited Offer
Ranked #1 of 200 hotels in Miami Beach
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“WOW ! WOW! WOW! WOW! WOW!”
5 of 5 stars Reviewed June 9, 2014

This Hotel is diffinately a 5 strar WOW.Upon check in, was greeted by staff and Sam who were very attentive and professional, rooms were cozy and very clean modern decor They had little desserts in our room every day..Hotel was decorated very chic. The pool devine with Scully the pool man, keep me covered through out the day as to keep the Sun off of me, he kept moving the umbrella through my pool stay as I burn very easy with out being asked.This was my anniversary and They went above my expectations, The Traymore restaurant ,I have eaten around the world in my 60 years and this was the BEST meal I ever EATEN, from the soft shell crab, the sea bassThe steak was like butter, to the picture perfect desserts, The Chef Johnathan Lane came to our table, the wine steward, Sergio came by to offer suggestions.Wished I could have stayed longer, the friendliest Hotel in Miami. They simply know how to treat guest.I will definately go back.

Room Tip: All rooms are new and tatesfully decorated
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, 4 weeks ago
Dear Gary S,

Thank you very much for your comprenhesive review of your recent stay at the Metropolitan by COMO, Miami Beach.

We so glad to read that you appreciated the third step service we are implementing by concentrating in small details that you have enjoyed. I also want to point out that we feel honored that you consider your dinner at the Traymore Restaurant & Bar the best you ever had, we will definitely pass on your compliments to Chef Lane, Sergio and the rest of the team.

Looking forward to have you stay with us very soon.

Sincerely,

Andres Gomez
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris, France
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2014

Whoever likes Miami beach, the sun and the ocean, but hates to be surrounded by loud and tacky people , this is the place to be.

I recommend room 809 with ocean view. Everything is impeccable. The style is minimalistic and yet luxurious. The manager, Javier Beneyto, a classy, good-looking and young Spaniard , is a pleasure to deal with. He understands the wishes of a sophisticated clientele, who knows that less is more...Simplicity above all. The food is delicious and they do not serve those enormous portions , which cater to an obese population, which luckily you will never encounter in this little jewel of a hotel. I heaf-heartedly recommend it, because I do not want to find my room taken,when I come back. when I come back.......Jacqueline Jencquel

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, June 15, 2014
Dear Jaqueline J,

Thank you very much for your outstanding review.
It is fantastic to read that you value the simplicity but higher standard of our services. We are also honored to know you that you consider us a "jewel", that is certainly very pleasing to read.

Looking forward to welcoming you back to your Miami Beach home.

Kindest regards,

Andres Gomez
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 5, 2014

I just returned from an outstanding stay at one of Miami's newest boutique hotel's -- Metropolitan by Como. I was having trouble choosing where to stay while accompanying my husband on a business trip last week to Miami. I wanted a switch from the larger resorts where I have stayed before, although very nice, I wanted a new experience and a more central location. At a dinner party, a couple I was speaking with had just returned and raved about it. That was it -- coupled with Trip Advisor's top rating -- I booked my reservation that night. There is really something to be said about the unbelievable personal service and attention to detail that was present throughout our entire stay. Every time I saw the manager Javier he checked in on us. We received delicious chocolate treats delivered to our room the first night there. The pool staff was beyond attentive. When I was just thinking I needed another towel it was delivered to me. Chairs are extremely comfortable at the pool and there is a nice assortment of chairs and beds both around the pool and in the shaded area. I also love the fitted towels that don't move! Another thing I loved was how clean I ate during this trip. The hotel makes it so easy to eat well -- from the over the top full juice menu that targets specific parts of the body to the many delicious and healthy choices at the pool, I was in heaven. The manager even sent us juices when we checked in when I mentioned I was looking forward to having one. We never ate in Traymore, the main restaurant for dinner because of prior plans but it is getting rave reviews and I heard great things about it while chatting with locals while shopping around South Beach. Next time for sure! The hotel offers convenient beach access right behind the pool with complimentary chairs that are included with your stay. Location wise, I loved this hotel. It was out of the South Beach craziness but close enough to walk to great dining, Lincoln Road shopping, and I loved walking on the boardwalk in the mornings. There is construction going on next door, but it never bothered me and I never heard it in my room. The rooms are sleek and smart and the bed was very comfy. Turn down service was really a second room cleaning and the rooms were immaculately kept by housekeeping. Javier and his team are really doing things right at the Metropolitan by Como. I will be back!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, June 8, 2014
Dear Melissa S,

We feel very happy to read your excellent review on your stay at the Metropolitan by COMO, Miami Beach.

We are very proud to know that you enjoyed the amenities delivered to your room everyday, as well as our juice selection and the healthy options offered by the COMO Shambhala cuisine. Since day one we believe that the differences are in the small details and providing our guests with options.

We hope to welcome you back in the near future and I highly recommend you to try the Traymore restaurant during your next stay. I will be delighted to personally book and look after your reservations.

Kind regards,

Andres Gomez
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

I stayed at Metropolitan by COMO Miami Beach with my wife one night over the weekend, this is a true gem nestled in Miami Beach and I highly recommend it to anyone. It is truly a breath of fresh air to be in such a tranquil and peaceful environment, totally surprising from the stereotypical preconceptions one would have about South Beach in general. The hotel has a beautiful and unique design that vibes with Miami Beach, yet breathes an air of sophistication and timelessness. The service is probably the best I have experienced in Miami, the staff are absolutely attentive and personable, so friendly and sincere. This was just a quick get-away but I would love to come back for a longer stay. The Spa treatments were world-class, we had the Indian head massage and also the Como Shambhala massage and we were both left completely rejuvenated and relaxed. This new hotel is a must for any luxury traveler.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, June 8, 2014
Dear HollywoodGM,

Thank you for dedicating your time to review your recent stay.
We are very glad to acknowledge your pleasant experience while staying with us, and that you have finally found a place that deserves your loyalty in Miami Beach.

It is also fantastic to read your comments about your experience at the COMO Shambhala Urban Escape. I will be delighted to make reservations for your treatments during future stays.

Looking forward to welcoming you back shortly.

Best regards,

Andres Gomez
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

Perfect Vacation! My girlfriend and I had the most relaxing week enjoying the beautiful beach and pool lounge area. The staff was very helpful, attentive, and professional who truly know how to treat its guests.

We ordered lunch to the pool/ beach everyday and everything on the menu was delicious. In addition to the hotel restaurant, there are some great food options in the area (be sure to check out YardBird while you're in the area...).

I highly recommend the Metropolitan by Como to anyone looking for a luxury stay in South Beach, you wont be disappointed.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, June 8, 2014
Dear RobCoy,

Thank you very much for reviewing your recent stay at the Metropolitan by COMO, Miami Beach.
We gladly receive your comments expressing the attentiveness of our staff, it is our devotion to make each and every guest feel special.

Wishing to welcome you back very soon.

Best regards,

Andres Gomez
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

Excellent!!

The staff, under the leadership of General Manager, Javier Beneyto, are superb. Clearly, selecting the best people is a Como priority and it makes all the difference. My wife and I stayed for just under a week and were so happy that we only left the hotel once - for dinner - it's an oasis! We love the beach set up, the pool, the dining room, the roof top spa...This is our first Como experience and we will return, but now, also, plan to visit other resorts in the group.

Leslie and Teresa Scott

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, June 9, 2014
Dear Leslie S,

We are very grateful while reading your excellent review and are very proud that you rate us so highly.

At the Metropolitan by COMO, Miami Beach service excellence has been our priority from day one and hence every team member goes through very thorough training. We are then very happy to read we are achieving what we have pursued

I will certainly look up after you upon your return.

Kind regards,

Andres Gomez
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crosswicks, New Jersey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 28, 2014

The Metropolitan by COMO is intimate property that is close to south beach but far enough away from the crowds, which was appreciated given it was Memorial Day weekend.

As others have noted, the design is very unique with clean lines and cool colors. I understand how the aesthetic may be too stark and sterile for some; however, I thought it was beautiful.

Our corner room was small, but nicely appointed. We received complimentary bottled water and a sweet amenity daily.

The rooftop pool was closed for maintenance; however, the outside pool is lovely, with ample seating. Unlike many properties on South Beach, the Metropolitan by COMO has a small, but clean, less rocky section of beach.

Breakfast was very good. The COMO Shambala menu offers a variety of options for those with special dietary needs.

Overall, the staff took great pride in being part of the first Como property in the U.S.; and they seemed genuinely interested in ensuring a great customer experience. A special thanks to Nancy, in the restaurant, who made time to recommend things to do for a true Miami experience.

Overall, a great stay.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier B, Manager at Metropolitan by COMO, Miami Beach, responded to this review, June 9, 2014
Dear Jackson071004,

We are really glad to read that you have enjoyed your visit during this past memorial day weekend.

It is fantastic to know tha you enjoy the privacy and relaxation offered due to our priviledged location. Be sure we will pass on the positve comments to Nancy and the rest of the team.

Hoping you welcoming you back soon.

Kind regards,

Andres Gomez
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Metropolitan by COMO, Miami Beach

Address: 2445 Collins Avenue, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach > Oceanfront
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 200 hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Metropolitan by COMO, Miami Beach is a 74-room Miami hotel in the heart of the city's Historic District, overlooking America's most iconic beach. It delivers the perfect blend of rest and revelry, urban modernity and period charm by way of light-filled rooms, a COMO Shambhala spa, and leading-edge interiors by Italian designer Paola Navone. ... more   less 
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