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“Z Ocean is Incredible” 5 of 5 stars
Review of Z Ocean Hotel South Beach

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Z Ocean Hotel South Beach
4.0 of 5 Hotel   |   1437 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #7 of 201 Hotels in Miami Beach
GreenLeadersGold level
Miami, Florida
1 review
“Z Ocean is Incredible”
5 of 5 stars Reviewed March 14, 2014

This hotel is beautiful! The location could not be any better!! Right across the street from the beach and surrounded by great restaurants and clubs...across the street from Jerry's Deli! Awesome stay!! I highly suggest staying here, I literally have no complaints about it!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 18, 2014
Good Afternoon John D,
We are extremely thankful that you took the time to write such a wonderful review for the Z Ocean Hotel. Your comments will be shared with our entire team. Hopefully we see you again at the Z Ocean. As you stated, the Z Ocean is ideally located with plenty of options for shopping, food and entertainment. We hope your meal at Jerry's Deli was delicious! Welcome to the family!
Warm Regards,
Z Ocean Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,132 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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English first
Dartmouth, Nova Scotia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

My husband and I recently spent 3 glorious nights at the Z Ocean, fairly pricey but worth every cent! Everyone should do this at least once in your lifetime! The place is spectacular, sitting in the private hot tub on the rooftop balcony under the stars will make you feel like a celebrity! They have thought of everything and forgotten nothing in this beautiful hotel. I hope we can return again, it made our vacation one of the most memorable to date! Love it!!!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 11, 2014
Good Afternoon Carter27,

We are extremely happy you enjoyed your stay with us here at the Z Ocean Hotel. We strive to make every guest happy and their stay memorable. We see that you enjoyed your private hot tub which is the past part of the room. Thank you for such a positive review! Hopefully we see you again here at the Z Ocean!

Warm Regards,
Z Ocean Hotel Management
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Charleston, South Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2014

The staff is fantastic, Jose at the front desk was incredibly helpful. The room was amazing, wet bar, nice balcony, the best shower of any hotel I've been. I would suggest asking for a room away from the housekeeping closet, we heard the door slam shut like 30 times. The location cannot be beat!

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 14, 2014
Good Afternoon SCtraveler54171,

Thank you for taking the time to write such a wonderful review for the Z Ocean Hotel! We will make sure to inform our Front Desk Agent, Jose , of the positive remarks about him. We do apologize though for the noise with the door of the housekeeping department. Please be assured that our Director of Housekeeping has already been notified in order to reduce/eliminate the noise the door makes on the floors. Hopefully you decide to come back and stay with us in the future. Than k you for staying at the Z Ocean Hotel.
Warm Regards,
Z Ocean Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rumson, New Jersey
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 5, 2014

We were greeted at the lobby of the Z hotel by a friendly staff and offered a glass of champagne. The hotel itself is lovely and our room, a rooftop suite was fantastic. Well appointed with a nice kitchen area, living space and large bathroom with a great shower. The rooms lower balcony is larger that most that you will find in South Beach but the rooftop balcony is huge! There is a wet bar with refrigerator and a large hot tub. There is also plenty of room for a table with 4 chairs and a lounger which was nice but I think designed for people who are under 5 feet tall as your legs and feet hang over the edge. The beach service was quite good as well with nice comfy lounge chairs and it wasn't overly crowded either. Here is the only reason that I am not giving the hotel a higher rating. Day 1 I was leaving the hotel to go out for a couple of hours. I pushed the button on the wall to make up the room. In addition, knowing that perhaps they wouldn't see the light I made a point to tell them at the front desk and ask that they send someone to do so. I returned 2.5 hours later to find housekeeping just walking in to the door. I thought it was a fluke however there was day 2. Basically the same scenario. Left to go to the beach and again made a point to make up the room. Returned almost 3 hours later to find housekeeping again in the room. Later in the day I went to make coffee and for some reason the coffee maker failed and kept giving me hot water and swallowed the pods bending them to make them useless. We called the front desk and asked that they send someone to replenish the coffee so we would have some in the morning. We went out for the entire evening and returned to no coffee. Neither thing would prevent me from staying in this hotel again. However, it does prevent me from giving it a higher rating based on my experience there.

Room Tip: The rooftop suites are wonderful!
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 18, 2014
Good Afternoon Adrienne W,

Thank you for taking the time to write a review on your stay at the Z Ocean. We try our hardest to ensure that all guest requests are met. We are extremely saddened to hear that you experienced issues with housekeeping services and the coffee machine. Please be assured that this review has been shared with the staff in order to avoid issues like this. We strive to make every guest stay enjoyable and memorable in the right way. Hopefully we see you soon so you can experience a perfect stay that does not miss a higher mark. Anything we can assist you with, please do not hesitate to contact a Manager on Duty.
Warm Regards,
Z Ocean Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 5, 2014

I don't know where to begin. As a frequent leisure traveler, I stay a lot of hotels and some very special properties. I would have to say the Z Ocean is probably the best experience I have ever had.

The rooms are spectacular. As an IHG Ambassador member I was upgraded to a poolside corner suite with an enormous terrace. Beautiful large bathroom with amazing shower. Great Bose sound system. Crazy comfortable King bed.

The service is extraordinary. In particular Alejandro and Jose at the front desk. The hotel manager sent a complimentary bottle of wine.

The pool area is lovely and pristine. Great drinks and service.

I could go and on. An amazing place to stay. Enjoy!

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 14, 2014
Good Afternoon Brooklyntraveling,

Thank you for taking the time to write such an amazing review. We are extremely happy that you enjoyed your stay with us here at the Z Ocean Hotel. Please be assured that your comments will be shared with the staff. Hopefully you were able to enjoy the bottle of wine from our General Manager and the room itself. We hope to see you in the future here at the Z Ocean. Welcome to the family!
Warm Regards,
Z Ocean Hotel Management
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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2014

Prior to going on our cruise, we stayed in the Z Hotel for 3 nights. It's located in a very vibrant part of Miami, just off Ocean Drive. Staff were very efficient and friendly and the room was clean and very comfortable. It's a stones throw from the beach where hotel guests have the facility of Court 14,where sun loungers and towels are provided. For those who prefer, there is a pool at the hotel. After our cruise we returned to the Z Hotel for the day prior to our return flight. We arrived very early, but the staff pulled out all the stops and had a room for us within 30 mins. The front desk staff are to be congratulated for their efficiency. We plan to return to Miami next year and will return to the Z Hotel.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 14, 2014
Good Afternoon Emor1,

Thank you for such an amazing review on your past stay with us here at the Z Ocean Hotel. We are extremely thrilled that you were able to enjoy our hotel services and products the way we are known to provide them. We are glad we were able to check you into the room early when you returned from the cruise. We want to do anything in our powers to make a guests stay as memorable and enjoyable as possible. We can not wait to see you next year so that we can create more memories together. Anything you may need please do not hesitate to contact a representative of the hotel.
Warm Regards,
Z Ocean Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglassville, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

Second times a charm! Another Great Experience at the Z. My Wife & I absolutely LOVE this Hotel. Tucked away between Collins & Ocean makes for a great location in the heart of South Beach.
Satisfaction guaranteed. Your Suite includes the most modern of elegance in decor. From your own personal bar, entertainment system, and fabulous king size bed to a Shower that is worth every penny of your stay - pretty much a stand up Jacuzzi that you can't get enough of.

This Hotel comes w/ complimentary Beach Service, complimentary bottles of Wine, and a complimentary cocktail from the Hotel Bar. The Hotel staff is very professional and goes out of their way to make your stay worth while. Thank you to Jose and Mickey. The Restaurant on site is excellent. Great food with huge portions with a nice view along Ocean Blvd.

I suggest you leave your car at home. Valet is a bit pricey - $37.45 per day. Everything from shopping to great food is in walking distance and if not, Taxi's are readily available.

Room Tip: Ask for a pool side suite opposed to looking over the street.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review, March 14, 2014
Good Afternoon Daryl H,

We are extremely happy that your second time at the Z Ocean Hotel was everything and much much more for you and your wife. Hopefully we will see you soon for your 3rd visit! Please be assured that your comments will be shared with the staff. Thank you for taking the time to write this wonderful review. It mean a lot for our hotel and to our staff. Our goal is to make every stay exceptional and for the guest to enjoy every moment. We are happy we were able to do that for you!
Warm Regards,
Z Ocean Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Z Ocean Hotel South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Miami Beach
#3 Romantic Hotel in Miami Beach
#4 Spa Hotel in Miami Beach
#5 On the Beach Hotel in Miami Beach
#5 Luxury Hotel in Miami Beach
#7 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
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Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

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