The hotel was great for a girls getaway. The staff was tolerant of loud music etc. The location was excellent!! The beach is directly across the street near Starbucks for morning coffee. The hotel room was decent but we did have to request towels several times but they did bring them right away. The concierge Mickey helped us a lot in finding things to do (definitely go to Mangos- they have Magic Mike men lol!!). The hotel is in need of updates but we were not concerned because we were having such a good time. Now the bad part.
DO NOT GO TO THE SPA!!!!
List of things wrong:
While undressing two men entered the back door and saw me in just my underwear (also happened to the bride to be-embarrassing)!!
There were dishes dropping in the back hall.
The room was freezing!!
The skin treatment was not pleasant, and the water was cold.
The chairs for our mani and pedi were kitchen chairs and our feet were in basins!!
Very loud talking the entire time!!! No luxury spa is like that, its always peaceful and serene. Just very unprofessional! We paid $330 per person. It was soooo awful!!!!!!
Other than the spa they were good to us. Appropriate for the non-family crowd.
- Official Description (provided by the hotel):
- Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more less
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- Also Known As:
- Crowne Plaza Miami Beach
- Miami Beach Crowne Plaza
- De Soleil South Beach
- Vincci South Beach
- Regent South Beach