We just returned from an amazing 5 night stay at Z Ocean Hotel. I went with my husband and 13 year old daughter over Spring Break last week. Upon our arrival, we were greeted with champagne which was a wonderful treat. We stayed in one of their Penthouse rooftop spa suites. The room was beautiful with a super-comfy bed, and laid out well, complete with a queen sleeper sofa, perfect for my daughter, a sleek kitchenette/wet bar, and a large bathroom with multi-jetted steam shower. We had a partial ocean view suite, so upstairs on our private, spacious balcony we could sunbathe on the large lounge/bed, overlooking the pool and enjoy the views of the ocean, or sit in our own spa.
The customer service Z Ocean Hotel provided to was extraordinary! Our room was always perfectly cleaned each afternoon and the few times we had to call for something, our requests were immediately handled by friendly personnel. Everyone we talked with at the front desk were welcoming and friendly. Domingo was so nice and of great assistance in the Valet with our bags and help with our rental car. Mickey in Concierge was fun to talk with, and was extremely helpful and knowledgeable about anything we wanted to know as far as where to rent jet skis, parasailing, the weather conditions, concert tickets and he helped us score a great deal with our rental car the last day. Z Ocean Hotel hands-down had amazing service. The ambience of Z Ocean Hotel is not over-crowded or noisy and showcases a comfortable lobby and modern indoor/outdoor lounging and bar area.
Besides the sophisticated, boutique feel of this hotel, it could not be more ideally located. One entrance faces Collins Avenue where there is a 24 hour deli right across the street, and is just a short walk to the popular Lincoln Blvd. shops and restaurants. The other entrance takes you right out to the start of Ocean Drive and lands you right across from the beach. Part of your resort fee also covers a lounge chair for each family member and an umbrella on the beach each day of your stay. The staff who assisted with the set up of our chairs each day were great.
On the last day of our stay we requested a late check out and were accommodated. We sadly checked out of this wonderful hotel wishing we could stay many more days. We had perfect weather to match this perfect hotel and we cannot wait until we plan our next trip back. Anyone who stays here will find Z Ocean Hotel a wonderful experience!
- Official Description (provided by the hotel):
- Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more less
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- Also Known As:
- Crowne Plaza Miami Beach
- Miami Beach Crowne Plaza
- De Soleil South Beach
- Vincci South Beach
- Regent South Beach