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“South Beach at its Finest” 5 of 5 stars
Review of Z Ocean Hotel South Beach

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Z Ocean Hotel South Beach
4.0 of 5 Hotel   |   1437 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #6 of 200 hotels in Miami Beach
GreenLeadersGold level
Gulfport, MS
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“South Beach at its Finest”
5 of 5 stars Reviewed April 8, 2013

We stayed at Z Ocean for the Miami Boat Show and it could not have been a nicer stay. The rooms are very large with a great area to sit and relax with a wet bar area and separate entertainment system. It is a very elegant hotel with a great open air bar and restaurant area. It is within a few blocks of Lincoln Mall, the convention center and the hot section of Ocean Drive. We could not have ased for better service. There was a bottle of Champagne in our room on Valentines Day when we returned from an afternoon at the boat show. What a great suprise. We will be back.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, April 23, 2013
Dear Bobby

Thank you for your positive review of your stay at the Z Ocean during the Miami Beach Boat Show 2013, One of our core standards for our staff is to “anticipate guest needs” – another being to “have fun.” We are fortunate to have a great team of professionals who truly understand how to perfectly combine these daily to provide friendly and attentive service. Thank you for taking a moment to recognize them for their efforts!

Bobby, you were on vacation and it was Valentines what kind of hosts would we be if you didn't send up some champagne to celebrate. We are glad you noticed and appreciated the gesture.

It was our pleasure being of service and providing you with the value and experience that you were looking for. We hope to have the opportunity once again next year or perhaps sooner.....

All the best,


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Ft. Lauderdale, Fl.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2013

I stayed at this hotel with some friends and I had a very pleasant stay. The rooms were very comfortable, clean, and trendy. The pool was fabulous.

The hotel is in a prime location on South Beach near all the great resturants so we were able to walk to most of the hot spots. The best thing I liked about the hotel was the service. All the people who worked there from the front desk to the room maid were very nice and helpful.

I would recommend this hotel in a heart beat to everyone.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, April 23, 2013
Dear pcm24,

Thank you for your feedback on your recent stay with us here at the Z Ocean.

Very nice to read that you enjoyed the attentive and friendly service from the front office and bell staff and the accommodations were pleasant and best of all our location.... this gem is truly in the heart of everything on South Beach unless you're wearing ultra high heels you can walk anywhere from the restaurants to nightclubs to the best shopping around.

We are looking forward to welcoming back real soon because Fort Lauderdale is not to far away.....

All the best,


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2013 via mobile

Nice hotel. Rooftop spa area needs to be redone. Ragged bathmats leading up to spa need to be replaced. Sound system didn't work and lighted make up mirror didn't work. Concierge was either not there or engaged with others. Heard lots of loud noises at night. Comfy bed and great shower and tv viewing areas. Not enough rooms with a good view.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, April 23, 2013
Dear Metfedell,

Thank you for choosing the Z Ocean for your recent visit to South Beach. Here at the Z, our desire is for each guest to have a truly enjoyable experience. We understand that we must succeed in all areas to make this happen, so I am sorry to read about those experiences that took away from your overall visit.

We do want all our guests to have a peaceful room experience, regardless of their room location – and I am sorry that this was not the case during your visit. It can be difficult to predict which guests may cause disturbances, and our goal is always to mitigate any noise issues that may arise during a guest’s visit.

Thank you again for your visit and for sharing your experience. We understand that our guests expect and deserve an exceptional visit, and we will continue to focus our efforts on providing the best experience possible. If you have any additional feedback to share, or if I may be of any assistance, please feel free to contact me directly at frank.fuentes@ihg.com.

All the best


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northbrook, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2013

My wife and I had one of the best experiences at Z Ocean. Overall, this was one of the best Hotels we have stayed at. The room was exceptional. The size of the room was amazing. It was also extremely clean and modern. Our food was delicious! The service was top notch! Absolutely nothing negative to say about this place. We highly recommend Z Ocean to anyone! We will also be returning for another wonderful reservation.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, April 23, 2013
Dear Steve,

From all of us here at the Z Ocean, thank you so much for such a wonderful review of your recent visit.

Each day at the Z Ocean, we focus on providing our guests with a clean, well maintained facility with superb food and beverage – all provided by a friendly and attentive staff. Consistency is an incredibly important part of this mission, and reviews like yours show that we continue to succeed in this endeavor.

Thank you again for your continued support. It’s been our pleasure providing you with the experience you've come to enjoy, and we look forward to being of service in the coming years.

See you soon,

All the best


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
65 reviews 65 reviews
54 hotel reviews
Reviews in 40 cities Reviews in 40 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 28, 2013

On arrival you might think there is nothing special to this place... however once you check in and go to your lovely suite, you will know you have arrived.

We stayed here in 2008 and returned this year for a second time. In between we stayed at other places in South Beach however I can honestly say, this place is my favourite so far. Fab rooms, excellent location, great service and good food. What more could one want?

One word of warning... we stayed in room 310 and the sofa bed was more like a double sofa with a double sized ottoman... our four year old stayed in it just fine however an adult would struggle, it wasn't wide enough or long enough for an adult. As these rooms are individually owned furniture varies slightly per room however if you plan on sharing with someone who will use the sofa bed (and isn't 3ft tall) than you may want to call ahead and check the situation in the room first.

Can not wait to go back!!! See you next year, if not sooner.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, April 1, 2013
Dear Rachel1372,

Thanks for your terrific 5 star review. We are happy to have you as repeat guests here at Z Ocean as it is a true testament to our high service level that our staff strives for each and every day. We take a lot of pride in our customers that have made the Z Ocean their home away from home here in South Beach, and we are thrilled to consider you part of our family now that your traveling with your young one. We hope you do indeed continue to choose us when traveling to Miami and we look forward to your next visit here. PS.... we are looking into our pull outs.

All the best

Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 28, 2013

Ok, Yes, There are plenty of Hotels with pools with Ocean views and Boutique Hotels at South Beach, Miami with great ambiance, and such... but, I find most of them lack the 'good' food or are too (ahem) snobby or seem 'private', like you have to be one of the 'cool' kids to feel cool in them. So, here's the skinny folks: The Z has always hired and trained a wonderful staff, which gives off the warm and vacationeeee atmosphere first of all. They are noted for having the best notable James Beard award winning chefs preparing your foods, and it is in a great location on South Beach. What I liked also was the unusual sky light in the lobby that is actually the bottom of the pool which is on the top floor. You can watch people swimming while standing in the lobby! Holy cow! When you go up the elevator to the small but relaxing pool area it is surrounded in the best Travertine flooring and fountains that scream...PEACE and style! give this place a visit for sure when walking South Beach!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, April 1, 2013
Dear DebraS

Awesome! We are all smile reading your review and your nice comments about our hotel and your recent stay at the Z Ocean Hotel. It sounds like you had an absolutely perfect stay and really got to enjoy South Beach and all our hotels special touches including the yummy Front Porch Cafe. Guests love the Glass Bottom Pool and if we had a dollar for every picture taken of someone from the lobby side we would be very rich here at the Z.... Thank you so much for choosing to stay at the Z, and all of us here look forward to welcoming you back very soon. See you next time!

All the best,


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013 via mobile

The z ocean Hotel exceeded my expectations, Everyone there was cordial and professional. from the bellhop to the lady's @ the front desk and the concierge service . I stayed in The south Beach suite ,the room was very spacious clean and the bed was amazingly comfortable with all the amenities anyone could ask for. I can't say enough good things about this place .thanks Vanessa ,Jessica christopher and of course Mickey for making my stay @z ocean just wonderful .Mickey for always getting me the best dinner reservations in south beach.from Vanessa always making sure that my room was well equipped with everything that I needed ,Christopher for always being a step ahead , if i needed a taxi or my luggage he was there with out delay . thank you z ocean see you soon . Will .R

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, March 27, 2013
Dear Willramirez,

Thank you for your review. We are so happy to hear that you enjoyed your stay with us and that your experience here with us was memorable. We call your review one big "Shot Out" to our staff who does a great job of providing a fantastic experience and we would certainly love to have you back. Your description of our suites was perfect over-sized, comfortable and our beds are perhaps the best on South Beach (I'm going to start selling them on Amazon). We are always happy to hear our guests loved the hotel and that we were able to provide the best service possible. We look forward to seeing you soon.

All the best


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Z Ocean Hotel South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Miami Beach
#3 Spa Hotel in Miami Beach
#3 Romantic Hotel in Miami Beach
#4 Luxury Hotel in Miami Beach
#4 On the Beach Hotel in Miami Beach
#6 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
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Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

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