Just spent two days in South Beach and had the good fortune booking the Z Ocean Hotel.
What made it so great?
-Pro-active staff, especially the concierge. Asked what we were doing in town and how they could help us. Then acted upon our answers and ensured we had a fantastic time.
-Great housekeeping. Forgot a jacket in the room and before leaving the premises the housekeeping noticed it and told the front desk
-Nice rooms. Condo style room with kitchenette, comfortable pull out sofa and decent space.
-Good location. In between south beach mega hotels and art deco area.
Now if they could ensure the weather was perfect.