WOW!!! - Review of Z Ocean Hotel South Beach, Miami Beach, FL

Also Known As:: Crowne Plaza Miami Beach; Miami Beach Crowne Plaza; De Soleil South Beach; Vincci South Beach; Regent South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139

Phone Number:

Region: United States > Florida > Miami Beach

Amenities:

Bar/Lounge Beach Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Miami Beach

#2 Romantic Hotels in Miami Beach

#3 Luxury Hotels in Miami Beach

#3 On the Beach Hotels in Miami Beach

#6 Business Hotels in Miami Beach

Price Range: $$$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more less

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796 reviews from our community

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Tubby18

San Diego

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“WOW!!!”

Reviewed January 17, 2013

We stayed here for our ten year anniversary. We booked a penthouse jacuzzi room and it was well worth it. They provided us with a complimentary bottle of wine for our anniversary, which was a nice touch. The bed is super comfortable. The rooftop terrace is specatular. I cannot say enough nice things about the service. From the front desk to the bell staff, they could not do enough for you and were so pleasant to deal with. Mickey, the concierage, was exceptional. He was very well informed with the area. He was dead on with the recommendations for dinners and lunches. We had some amazing food and it was all due to his recommendations. He is quite an assett to Z Ocean and the property is very luck to have him.

Room Tip: Get a penthouse room if you can

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

January 22, 2013

Dear Tubby18,

Thanks for your review on your stay at the Z Ocean and happy anniversary once again.

Glad to hear that you enjoyed the location of the Hotel and the service provided to you was outstanding. As well, thanks for the feedback on the room product, and your great experience with our Rooftop Suite.

I will also share with our staff your kind words about our service.... as for Mickey he really is a great concierge, he really knows the local area and can recommend the best restaurants to go to while visiting South Beach.

We are looking forward to welcoming you back soon.

All the best

Frank Fuentes
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MJCDN

Toronto, Canada

Senior Contributor

28 reviews

13 hotel reviews

Reviews in 11 cities

36 helpful votes

“Still a great place in South Beach”

Reviewed January 9, 2013

This was our fourth visit to this hotel in the past 2 years. i have already written a few reviews on it but thought I would add 2 more things. Firstly the addition of a full time concierge is a great idea. His name escapes me a t the moment but he was very helpful and knew more about the area than most people we asked. Secondly, we stayed in one of the rooftop penthouses as we usually do and at this price...WIFI SHOULD BE FREE!!!!!!!!!!!! If you are selling luxury then you have to offer luxury!!!! no hotel at this price range should be charging for wifi...stop nickel-and-dimming customers especially when you charge a resort fee!!!

See 8 more reviews by MJCDN for Miami Beach

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MJCDN has 2 more reviews of Z Ocean Hotel South Beach

“Great Location for SOBE getaway...”

Reviewed August 11, 2011
“Love it ..but be careful....”

Reviewed April 10, 2012

January 23, 2013

Dear MJCDN,

Thank you for you review of your recent stay at the Z Ocean and thank you for being a loyal customer on this your fourth visit.

I am glad to read you had a wonderful experience once again and you enjoyed your Rooftop Suite. Mickey our head concierge is a great addition to our staff and having a full time concierge has greatly helped with guests pre planning their visit to South Beach.

Sorry to hear about your initial inconvenience regarding our wi-fi fees have you ever been asked to join our Priority Club at check in? One of the membership perks is free wireless besides having thousands of hotels worldwide to redeem your points for stays when you travel.

Hope to see you back with us soon.

All the best,

Frank Fuentes
Director of Sales & Marketing

Richy57

Bishops Stortford, United Kingdom

24 reviews

16 hotel reviews

Reviews in 14 cities

13 helpful votes

“Just like an old friend”

Reviewed January 8, 2013

My fourth stay at this wonderful hotel, always at the same time of year. Even though some of the furniture and decor in the rooms could do with a refurb I have to forgive my old friend because I love this hotel so much. The bed has to be one of the most comfy I have ever slept on and the hotel location is unbeatable. The staff are the friendliest in the world, so sweet and charming. Just keep on doing what you're doing Z Ocean and you'll always have my patronage.

Room Tip: Try to get a room on Ocean Drive.

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Richy57 has 2 more reviews of Z Ocean Hotel South Beach

“If there's one thing you do in South Beach, stay here!”

Reviewed January 4, 2010
“A hotel that never disappoints”

Reviewed January 5, 2012

Dear Richy,

Welcome back again and thank you so much for being a loyal customer all these years.

Very happy to read about your recent experience and how much you enjoyed the accommodations and especially the bedding... I receive more emails about how comfortable our beds are and where can people buy them, I'm thinking of selling them on our website.

We look forward to welcoming you back real soon.

Take care,

Frank Fuentes
Director of Sales

Gerrit_Vdh

Antwerp, Belgium

Senior Reviewer

9 reviews

Reviews in 2 cities

11 helpful votes

“Still great hotel - second visit !”

Reviewed January 6, 2013

For my 15th anniversary and the 60th birthday of my father I arranged a great visit to Florida. My wife and father weren’t aware that we would visit Florida. On big surprise trip !

Last time (2011) I also booked this hotel and I can say that it is really great. You should give the hotel a call before you go. They are very helpful and polite and they will arrange everything to satisfy your needs / demands. We got two great penthouses and we could enjoy some great breakfast in the morning!

Thanks all, you can be sure that I will always advise you to other people !

Sorry that I wrote this review this late but time really flies :-)

See 5 more reviews by Gerrit_Vdh for Miami Beach

Ask Gerrit_Vdh about Z Ocean Hotel South Beach

Dear Gerrit,

Thank you so much for taking the time to write a review (it doesn't matter when you stayed with us) we really appreciate hearing our guest feedback.

We are delighted that your stay with your family went well and happy anniversary to you and happy belated 60th to your father. Being a small intimate boutique hotel we like to personalize the guest experience as much as possible so guests calling ahead and letting us know a little about their visit allows us to make it very personalized.

We hope you come back soon and not wait four more years to visit.

All the best

Frank Fuentes
Director of Sales & Marketing

milabsb

Brasilia, DF

10 reviews

Reviews in 4 cities

3 helpful votes

“totally worth it”

Veeery near the beach, impecable, friendly staff
One day we forgot to push the button to have our room cleaned and they managed to do it while we were out to dinner!
The beach guys had our chairs ready in under 5 minutes
They had a cocktail happy-hour for the guests one night, very nice for meeting people and eating
We recomend eating at Ola, just a 10 minute walk away
Room was huge, complementary coffee
The shower is as good as all the reviews say
No late check-outs though

Room Tip: if you can afford it, get the jacuzzi

See 3 more reviews by milabsb for Miami Beach

Ask milabsb about Z Ocean Hotel South Beach

Dear Milasbs,

Thank you so much for your genuine and sincere review of the Z Ocean and we are so happy that we lived up to our previous reviews.

The staff on the beach take great care of the guests and really have the best jobs in the entire hotel how many of us can see we have that fabulous view everyday at work!!!!

The managers cocktail is a weekly meet and great for the guests and staff to meet and socialize. I personally love to interact with our guests and get to know more about them.

Hopefully on your next visit you'll stay longer. Looking forward to welcoming you back soon.

All the best.

Frank Fuentes
Director of Sales & Marketing

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WOW!!! - Z Ocean Hotel South Beach

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