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“Amazing Place to Stay” 5 of 5 stars
Review of Z Ocean Hotel South Beach

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Z Ocean Hotel South Beach
4.0 of 5 Hotel   |   1437 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #9 of 204 Hotels in Miami Beach
GreenLeadersGold level
London
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Amazing Place to Stay”
5 of 5 stars Reviewed December 3, 2012

We had a meeting at this wonderful hotel last month and I can not recommend it enough. The room was perfect, pool area great and the food at the pool and also restaurant were first class. I will stay at this hotel every time I go to South Beach and thank you to everyone at the hotel for making our team meeting and stay so perfect! Daniel

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, December 6, 2012
Dear Daniel,

Thank you for taking the time to provide your feedback. You touched on several points and highlights from your stay.

I remember your group well, after the second day of meetings you all decided to bring the flip chart up to the pool and have your meeting poolside (which we loved) the third day I went up to check up on you guys and saw you in the hot tub and someone taking minutes that's what we call a "meeting south beach style!!!" We loved everyone from your group and thank you so much for deciding to stay with us.

We are centrally located and have convenient beach access as well as a beautiful property to boast proudly.. but all of this only provides a beautiful and convenient backdrop to deliver on the excellent service that you experienced.

Thank you for your review.. we'll look forward to seeing you again soon!

All the best and happy holidays.

Frank Fuentes
Director of Sales & Marketing
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1,196 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2012

Stayed there over Thanksgiving (Thurs-Tues). We were welcomed with champagne and a very friendly front desk staff. We had 2 rooms and they were immediately ready when we checked in. When we got in the room we were really surprised. The put us on the 2nd floor one room over looked the pool..very nice and the other was a corner room on the backside overlooking ocean drive with a HUGE balcony, chaise lounges and table/chairsand wrap around windows. The room was large with tons of drawer space a rare thing in some hotels. Clean marble floors (no smelly carpet), 2 TV's a fantastic wetbar with dishes, flatware, cups, glasses (martini, champagne, wine) a single cup coffee maker and k-cups. Bathroom was huge with 2 sinks separated by the toilet with sliding glass doors on both sides. The shower was large with a rain showerhead and back/legs heads as well. There was even a sofa bed/sitting area which we didn't use.There was very little noise from the street unless you opened the balcony door. The bed was a bit uncomfortable but tolerable.The housekeeping was a bit slow but not a big deal. The only other thing I would say is if they are a charging an additional $21 daily resort fee include the wireless internet with that otherwise you will pay another extra charge. Overall excellent hotel. Stayed at many places including the Loews and the rooms here were far superior. It's a smaller boutique style hotel so you lose all the crowds and activity you would get at a larger hotel while still maintaining all the amenities.

Room Tip: ask for room 209!!!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, December 3, 2012
Dear Shane,

WOW! Thank you so much for your awesome review! All of us here at the Z Ocean had such a fun time taking care of both of your rooms and making sure you had a fabulous stay. We really appreciate your kind words about our staff - they love what they do, and it really puts a smile on their face to see that they were mentioned.

Excellent notice on the sound proofing all our windows are triple pane glass and helps in reducing the noise from the street level.

We hope to be your new favorite hotel, and can't wait to welcome you back.

Take care,

Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed November 27, 2012

From the Concierge to bellman to housekeeping, the experience at the Z Ocean was excellent. Mickey the Concierge really helped make the trip! guiding us to just the right restaurants and experiences. I called a good month before going and he emailed me back answering all my questions (and i had a lot!!!) giving us honest answers that really helped us make the most of our 2 night stay on South Beach. We rented a rooftop suite! it was amazing! the private balcony was so relaxing and comfortable! the staff prepared the tub whenever we needed it done without us even knowing! Front desk called us by our name ! staying here really made our trip complete and will recommend to anyone going to south beach!!!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, December 3, 2012
Dear 53213,

So nice to hear about your recent visit with us.

I will ensure to pass the comments along to the team, especially Mickey, housekeeping and front desk team. It's very rewarding to know that we were gracious, attentive and accountable during your short visit.

I always recommend guests call ahead if only staying a short time to ensure our team can make the most of your visit. I'm glad you enjoyed your rooftop terrace suite.

Come back soon!!!!'

Take care,


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 24, 2012 via mobile

I spent 4 nights at the Z Ocean.The whole experience was wonderful from start to finish.After a long flight from the UK we were welcomed to the Hotel by Domingo.With none of the imperious drama that characterises many Valets at top hotels ,Domingo gave us a sincere and warm welcome .No fuss no drama just a consumate professional at work .His professionalism was typical of every single staff member we encountered.Check-in was smooth.We stayed in room 327 ; IT WAS CAPACIOUS AND LUXURIOUS.It overlooked the pool and had a huge balcony with full size table 4 chairs AND 2 loungers .The room had great mini kitchen with coffee machine ,microwave ,fridge and cutlery etc.The shower was in a league of its own with 6 heads !! The location was perfect. Steps from the beach ,at the top the Art Deco strip,yet very quiet.Theres a Starbuks on the doorstep too.We dinned in the Front Porch cafe several times . Breakfast was excellent and the half price Happy Hour in the evening was incredible value .The food and service were faultless.This boutique Crowne Plaza is 5 star all the way !!! We had a Ball . Thanks Domingo and Co!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 26, 2012
Dear Sailorman,

Thank you so much for such a stellar and personal review. I will pass on the comments to the staff and to especially Domingo. All the staff at the Z really try and make the arrival experience as comfortable and quick (coming from the UK) as possible. Knowing that if you need anything during your stay you can always ask, our priority is to get you into Vacation Mode as quickly as possible.

Looking forward to welcoming you back soon.

Take care,


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
92 reviews 92 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

My wife and I have stayed at the Z Ocean Hotel 4 times, and we always stay there whenever we visit South Beach. The rooms are chic, well appointed, and comfortable, all of the staff are warm and friendly, and the location is perfect -- you can walk everywhere. If you plan ahead, you can get a pretty reasonable rate.

The resort fee includes extremely comfortable chaise lounges, towels, and an umbrella on the beach across the street. On this part of the beach there are lunch trucks with good food, so you can get lunch without leaving the beach.

The Front Porch Cafe at the hotel serves good food, but there are lots of great restaurants in the area, so don't limit yourself to the hotel restaurant. We don't eat big breakfasts, so we usually just grab something at the Starbucks across the street.

On our most recent stay, we were put in a poolside lanai suite, even tough we had booked a standard balcony suite. The poolside room is convenient if you use the pool, but you give up some privacy since there's nothing between the pool and your lanai. They also pipe in techno music for much of the day and evening by the pool, which gets a little tiring (and one night the music was on until 1:30am) -- more relaxing music would be better. However, there weren't many people using the pool (even when the hotel was full), so it was fairly quiet other than the music. On our previous stay, we had a room facing Collins Ave, on the west side of the building, which was a bit noisy at night. The south-facing balcony suites we had on our first two stays were the quietest and most private.

We've stayed at two other hotels in South Beach, but the Z Ocean Hotel is our favorite, and that's where you'll find us on our next visit to South Beach.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 26, 2012
Dear DeeEss,

Thanks so much for your wonderful comments on your recent stay with us. Very nice to hear you had received our gracious and attentive service time over time. My apologies for the music on the pool deck, I've addressed with department to ensure music is turned off in the evenings.

Our Pool Lanai Suites are for individuals that want to be within feet of our pool or families traveling with children. What they lack in privacy they make up in convenience. Please on your next visit contact me and I will ensure you a room on Collins or a room on the third level overlooking pool but not on deck.

Looking forward to welcoming you back soon.

All the best.


Frank Fuentes
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

Had to go on business and am always impressed at quality of rooms and staff.Great convenient and quiet location on South Beach.Easy to park and great lobby for meeting as well as good breakfast and lunch place in hotel

Room Tip: PH are the most fun
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 26, 2012
Dear Herman,

Thank you for your recent comments on your stay with us and thank your for being a loyal customer. Very happy to hear about your wonderful experience once again with us. I always tell corporate travelers that South Beach is a great alternative to Downtown. You can do your business during the day and relax on South Beach in the evening.

Hope to you back at the Z soon.

Take care,


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

We stayed from Sunday nite till Thursday in November. Weather nice-- location perfect, walking distance to all of South Beach- a block away from the noise etc Staff and facilities were great! Clean and from the front desk staff to the ladies bringing you fresh towels Awesome!! Hope it stays like that,we will only stay at the Z when we go to South Beach.

Room Tip: Watch you restaurant bill, Many restaurant's add a gratuity to your bill even when you are only...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 23, 2012
Dear 5,

So nice to hear about your recent visit with us and your stay here at the Z.

I will ensure to pass the comments along to the team, especially Front Desk and Anna on the Pool Deck. It's very rewarding to know that we were gracious, attentive and accountable during your week visit.

As for your suggestion/tip your correct most restaurants and bars on the beach do automatically add gratuities to your bills so please always make sure to check before adding any extra gratuities to your servers.

Thanks again and hope to see you back with us soon.

Sincerely yours,


Frank Fuentes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Z Ocean Hotel South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Miami Beach
#2 Family Hotel in Miami Beach
#3 Romantic Hotel in Miami Beach
#4 Spa Hotel in Miami Beach
#6 On the Beach Hotel in Miami Beach
#6 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Number of rooms: 79
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
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Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

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