We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stellar !” 5 of 5 stars
Review of Z Ocean Hotel South Beach

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Z Ocean Hotel South Beach to your Saves list
Z Ocean Hotel South Beach
4.0 of 5 Hotel   |   1437 Collins Avenue, Miami Beach, FL 33139   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #7 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
GreenLeadersGold level
Belfast
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
66 helpful votes 66 helpful votes
“Stellar !”
5 of 5 stars Reviewed November 24, 2012 via mobile

I spent 4 nights at the Z Ocean.The whole experience was wonderful from start to finish.After a long flight from the UK we were welcomed to the Hotel by Domingo.With none of the imperious drama that characterises many Valets at top hotels ,Domingo gave us a sincere and warm welcome .No fuss no drama just a consumate professional at work .His professionalism was typical of every single staff member we encountered.Check-in was smooth.We stayed in room 327 ; IT WAS CAPACIOUS AND LUXURIOUS.It overlooked the pool and had a huge balcony with full size table 4 chairs AND 2 loungers .The room had great mini kitchen with coffee machine ,microwave ,fridge and cutlery etc.The shower was in a league of its own with 6 heads !! The location was perfect. Steps from the beach ,at the top the Art Deco strip,yet very quiet.Theres a Starbuks on the doorstep too.We dinned in the Front Porch cafe several times . Breakfast was excellent and the half price Happy Hour in the evening was incredible value .The food and service were faultless.This boutique Crowne Plaza is 5 star all the way !!! We had a Ball . Thanks Domingo and Co!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 26, 2012
Dear Sailorman,

Thank you so much for such a stellar and personal review. I will pass on the comments to the staff and to especially Domingo. All the staff at the Z really try and make the arrival experience as comfortable and quick (coming from the UK) as possible. Knowing that if you need anything during your stay you can always ask, our priority is to get you into Vacation Mode as quickly as possible.

Looking forward to welcoming you back soon.

Take care,


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,277 reviews from our community

Traveler rating
    833
    284
    82
    38
    40
See reviews for
196
714
39
53
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
South Florida, Florida
Top Contributor
99 reviews 99 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
202 helpful votes 202 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

My wife and I have stayed at the Z Ocean Hotel 4 times, and we always stay there whenever we visit South Beach. The rooms are chic, well appointed, and comfortable, all of the staff are warm and friendly, and the location is perfect -- you can walk everywhere. If you plan ahead, you can get a pretty reasonable rate.

The resort fee includes extremely comfortable chaise lounges, towels, and an umbrella on the beach across the street. On this part of the beach there are lunch trucks with good food, so you can get lunch without leaving the beach.

The Front Porch Cafe at the hotel serves good food, but there are lots of great restaurants in the area, so don't limit yourself to the hotel restaurant. We don't eat big breakfasts, so we usually just grab something at the Starbucks across the street.

On our most recent stay, we were put in a poolside lanai suite, even tough we had booked a standard balcony suite. The poolside room is convenient if you use the pool, but you give up some privacy since there's nothing between the pool and your lanai. They also pipe in techno music for much of the day and evening by the pool, which gets a little tiring (and one night the music was on until 1:30am) -- more relaxing music would be better. However, there weren't many people using the pool (even when the hotel was full), so it was fairly quiet other than the music. On our previous stay, we had a room facing Collins Ave, on the west side of the building, which was a bit noisy at night. The south-facing balcony suites we had on our first two stays were the quietest and most private.

We've stayed at two other hotels in South Beach, but the Z Ocean Hotel is our favorite, and that's where you'll find us on our next visit to South Beach.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 26, 2012
Dear DeeEss,

Thanks so much for your wonderful comments on your recent stay with us. Very nice to hear you had received our gracious and attentive service time over time. My apologies for the music on the pool deck, I've addressed with department to ensure music is turned off in the evenings.

Our Pool Lanai Suites are for individuals that want to be within feet of our pool or families traveling with children. What they lack in privacy they make up in convenience. Please on your next visit contact me and I will ensure you a room on Collins or a room on the third level overlooking pool but not on deck.

Looking forward to welcoming you back soon.

All the best.


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2012

Had to go on business and am always impressed at quality of rooms and staff.Great convenient and quiet location on South Beach.Easy to park and great lobby for meeting as well as good breakfast and lunch place in hotel

Room Tip: PH are the most fun
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 26, 2012
Dear Herman,

Thank you for your recent comments on your stay with us and thank your for being a loyal customer. Very happy to hear about your wonderful experience once again with us. I always tell corporate travelers that South Beach is a great alternative to Downtown. You can do your business during the day and relax on South Beach in the evening.

Hope to you back at the Z soon.

Take care,


Frank Fuentes
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

We stayed from Sunday nite till Thursday in November. Weather nice-- location perfect, walking distance to all of South Beach- a block away from the noise etc Staff and facilities were great! Clean and from the front desk staff to the ladies bringing you fresh towels Awesome!! Hope it stays like that,we will only stay at the Z when we go to South Beach.

Room Tip: Watch you restaurant bill, Many restaurant's add a gratuity to your bill even when you are only...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 23, 2012
Dear 5,

So nice to hear about your recent visit with us and your stay here at the Z.

I will ensure to pass the comments along to the team, especially Front Desk and Anna on the Pool Deck. It's very rewarding to know that we were gracious, attentive and accountable during your week visit.

As for your suggestion/tip your correct most restaurants and bars on the beach do automatically add gratuities to your bills so please always make sure to check before adding any extra gratuities to your servers.

Thanks again and hope to see you back with us soon.

Sincerely yours,


Frank Fuentes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
4 of 5 stars Reviewed November 19, 2012

Hotel is beautiful and has multiple conveniences. The onsite open air lobby bar has convenient hours, great food and drink specials and the bartender is an amazing mixologist. I didn’t use the pool because we had one of their penthouse suites with rooftop Jacuzzi but it looked very nice. The room itself was spacious and had little touches that made it very livable for our group of three. The location is right by the beach, has a 24 hour diner right across the street, and a corner store that’s also open 24 hours diagonal from the diner. You can walk to the hot spots nearby or take a cab for under $10. Vanessa and Staicy made our stay even more special; thank you ladies. My only recommendation would be that they should have the speakers closer to the Jacuzzi because on one occasion, the security, kind of rudely, asked us to turn down our music. The only reason it was a bit loud was because it is placed so far away from the Jacuzzi. It’s not like we weren’t on the floor where the only things there are Jacuzzi’s either. Besides the experience with the security our entire stay and every staff member was pleasurable.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 23, 2012
Dear RowPersaud,

Thank you for your comments on your recent visit to the Z Ocean Hotel South Beach.

Very happy to read of your wonderful stay. My sincere apologies for your encounter with our security team and management has spoken to them in reference to how they approach guests. Thank you for your recommendation on moving speakers closer to hot tub, I agree if your going to take a soak in our hot tubs your on South Beach so crank it up!!! We are looking into replacing our hot tubs and I'll suggest perhaps looking into new ones which comes with built in waterproof speakers!!

Thanks again for visiting with us, hope to see you back here soon.

Sincerely yours,


Frank "play it loud" Fuentes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smithfield, RI
1 review
4 of 5 stars Reviewed November 18, 2012

Would definitely return again... Good location and easy access to the beach. Professional, friendly and helpful staff, from the front desk to the bellmen (including Domingo who was especailly helpful) to the valet parking attendants, they helped make the stay relaxing and pleasurable.

Room Tip: The 'street side' is a little more noisy at night regarding sleep.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 19, 2012
Dear Jim B,

So nice to hear about your recent visit with us. I will ensure to pass the comments along to the team, especially Domingo and the front desk team. It's very rewarding to know that we were gracious, attentive and accountable during your visit.

Thanks again and hope to see you back with us soon.

Take Care,

Frank Fuentes
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed at The Z for the first leg of our Honeymoon after our gorgeous wedddibg in the UK. We checked in and decided to upgrade to the Penthouse Rooftop terrace - best move. We made our way upto PentHouse 25.
We was absolutley made up with our gorgeous room with chic boutique styling. It had a his and hers bathroom with Aveda products to use,massive gorgeous bed,plasma,sofa area,espresso coffee maker,hairdryer,iron,mini bar,glasses etc. The balcony looked out onto the pool area with a spiral staircase upto our own private rooftop with hot tub,double lounger, single loungers,table/chairs and fridge!!

Our terrace seemed like the best room in the whole of the hotel. We looked out onto the Atlantic Ocean and Ocean Drive - it really was perfection. We drank Mojito's watching the sun go down. A real escape from the crazy world that we live in.

The staff at the Z are also very helpful and nothing is too much trouble.

I would without a doubt stay here again on our next visit to Miami. It's not cheap but worth every penny for a taste of luxury.

Room Tip: PH 25 is good choice - at the back looking over ocean
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 19, 2012
Dear Leesa,

First let me start off by saying congratulations and thank you for that great review! I'm glad that you were able to experience so much of the Z Ocean Ocean during your honeymoon.

You did have on the few Rooftop Penthouses that we like to call the best of both worlds with both Ocean and City views. I'm glad that you found our staff accommodating and helpful towards your needs during your visit.

Hopefully you'll return on your first anniversary or sooner.....

Take care,


Frank Fuentes
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Z Ocean Hotel South Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Z Ocean Hotel South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Miami Beach
#2 Business Hotel in Miami Beach
#3 Family Hotel in Miami Beach
#3 Spa Hotel in Miami Beach
#4 On the Beach Hotel in Miami Beach
#4 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Number of rooms: 79
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, HotelTravel.com, Orbitz, Despegar.com, Hotwire, TripOnline SA, Odigeo, Venere and Tingo so you can book your Z Ocean Hotel South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

Owners: What's your side of the story?

If you own or manage Z Ocean Hotel South Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.