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“location and value” 5 of 5 stars
Review of Z Ocean Hotel South Beach

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Z Ocean Hotel South Beach
4.0 of 5 Hotel   |   1437 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #6 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
GreenLeadersGold level
new jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“location and value”
5 of 5 stars Reviewed November 20, 2012

We stayed from Sunday nite till Thursday in November. Weather nice-- location perfect, walking distance to all of South Beach- a block away from the noise etc Staff and facilities were great! Clean and from the front desk staff to the ladies bringing you fresh towels Awesome!! Hope it stays like that,we will only stay at the Z when we go to South Beach.

Room Tip: Watch you restaurant bill, Many restaurant's add a gratuity to your bill even when you are only...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 23, 2012
Dear 5,

So nice to hear about your recent visit with us and your stay here at the Z.

I will ensure to pass the comments along to the team, especially Front Desk and Anna on the Pool Deck. It's very rewarding to know that we were gracious, attentive and accountable during your week visit.

As for your suggestion/tip your correct most restaurants and bars on the beach do automatically add gratuities to your bills so please always make sure to check before adding any extra gratuities to your servers.

Thanks again and hope to see you back with us soon.

Sincerely yours,


Frank Fuentes
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1,318 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
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English first
New York City, New York
1 review
4 of 5 stars Reviewed November 19, 2012

Hotel is beautiful and has multiple conveniences. The onsite open air lobby bar has convenient hours, great food and drink specials and the bartender is an amazing mixologist. I didn’t use the pool because we had one of their penthouse suites with rooftop Jacuzzi but it looked very nice. The room itself was spacious and had little touches that made it very livable for our group of three. The location is right by the beach, has a 24 hour diner right across the street, and a corner store that’s also open 24 hours diagonal from the diner. You can walk to the hot spots nearby or take a cab for under $10. Vanessa and Staicy made our stay even more special; thank you ladies. My only recommendation would be that they should have the speakers closer to the Jacuzzi because on one occasion, the security, kind of rudely, asked us to turn down our music. The only reason it was a bit loud was because it is placed so far away from the Jacuzzi. It’s not like we weren’t on the floor where the only things there are Jacuzzi’s either. Besides the experience with the security our entire stay and every staff member was pleasurable.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 23, 2012
Dear RowPersaud,

Thank you for your comments on your recent visit to the Z Ocean Hotel South Beach.

Very happy to read of your wonderful stay. My sincere apologies for your encounter with our security team and management has spoken to them in reference to how they approach guests. Thank you for your recommendation on moving speakers closer to hot tub, I agree if your going to take a soak in our hot tubs your on South Beach so crank it up!!! We are looking into replacing our hot tubs and I'll suggest perhaps looking into new ones which comes with built in waterproof speakers!!

Thanks again for visiting with us, hope to see you back here soon.

Sincerely yours,


Frank "play it loud" Fuentes
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Smithfield, RI
1 review
4 of 5 stars Reviewed November 18, 2012

Would definitely return again... Good location and easy access to the beach. Professional, friendly and helpful staff, from the front desk to the bellmen (including Domingo who was especailly helpful) to the valet parking attendants, they helped make the stay relaxing and pleasurable.

Room Tip: The 'street side' is a little more noisy at night regarding sleep.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 19, 2012
Dear Jim B,

So nice to hear about your recent visit with us. I will ensure to pass the comments along to the team, especially Domingo and the front desk team. It's very rewarding to know that we were gracious, attentive and accountable during your visit.

Thanks again and hope to see you back with us soon.

Take Care,

Frank Fuentes
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed at The Z for the first leg of our Honeymoon after our gorgeous wedddibg in the UK. We checked in and decided to upgrade to the Penthouse Rooftop terrace - best move. We made our way upto PentHouse 25.
We was absolutley made up with our gorgeous room with chic boutique styling. It had a his and hers bathroom with Aveda products to use,massive gorgeous bed,plasma,sofa area,espresso coffee maker,hairdryer,iron,mini bar,glasses etc. The balcony looked out onto the pool area with a spiral staircase upto our own private rooftop with hot tub,double lounger, single loungers,table/chairs and fridge!!

Our terrace seemed like the best room in the whole of the hotel. We looked out onto the Atlantic Ocean and Ocean Drive - it really was perfection. We drank Mojito's watching the sun go down. A real escape from the crazy world that we live in.

The staff at the Z are also very helpful and nothing is too much trouble.

I would without a doubt stay here again on our next visit to Miami. It's not cheap but worth every penny for a taste of luxury.

Room Tip: PH 25 is good choice - at the back looking over ocean
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 19, 2012
Dear Leesa,

First let me start off by saying congratulations and thank you for that great review! I'm glad that you were able to experience so much of the Z Ocean Ocean during your honeymoon.

You did have on the few Rooftop Penthouses that we like to call the best of both worlds with both Ocean and City views. I'm glad that you found our staff accommodating and helpful towards your needs during your visit.

Hopefully you'll return on your first anniversary or sooner.....

Take care,


Frank Fuentes
Director of Sales
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Aberdeen
Top Contributor
60 reviews 60 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

From the warm and efficient welcome at reception to the furnishing of our room this hotel oozed quality. Our room was at the poolside and we had two dedicated loungers and fresh towels every morning. The pool has glass panels in the bottom, viewable by people walking along the 'breezeway' underneath. There were two TVs in the bedroom, two fridges, a microwave and a nespresso machine. Our room was right at the end of the hotel and didn't pick up wi-fi, room wi-fi was $15 per night anyway. There was free wi-fi access in the hotel lobby. The hotel has underground valet parking, I think that was about $30 a day. The hotel is close to the beach and all the beachfront hotels with restaurants very close by, including a 24hr diner opposite. A very enjoyable stay.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 19, 2012
Dear Martin,

Thank you for your comments on your recent visit to the Z Ocean Hotel South Beach.

Very happy to read of your wonderful stay. My sincere apologies for the Wi-Fi service in your suite we are currently speaking to our internet provider to upgrade our service to ensure all the rooms have the same signal strength. We are so glad that the rest of your stay was pleasant and that you enjoyed our hotel.

Thanks again for visiting with us, hope to see you back here soon.

Take care

Frank Fuentes
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Yardley, PA
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 14, 2012

I can echo the great comments about this hotel having just returned from a great weekend spent at the Z. The location is in a terrific spot in S. Beach and we found the staff and the accomodations to be top notch. The rooms are wonderful suites and we thought their bar served the best mojitos that we ever tasted. We didn't take advantage of it but we heard from others that their restaurant serves the best breakfasts in S. Beach. It was also great to use their private spot on the beach which came with an umbrella and lounge chairs. The Z is a bit funky which we loved and it fits the location. We can't wait to come back!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 16, 2012
Dear Wromig,

Dear Wromig,

Thank you for taking the time to share your great feedback. Being a bit funky is what we like!! We are truly delighted that you enjoyed everything about your stay - from our location to the best mojitos (EVER).

It certainly sounds like you had a great weekend stay.....

BTW the Front Porch Cafe does serve the best breakfast on the beach and dinner is delicious as well.

We look forward to welcoming you back soon to South Beach!

Sincerely yours,

Frank "Bit Funky" Fuentes
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Philadelphia, PA
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 14, 2012 via mobile

To celebrate our 16th wedding anniversary, out of all the many hotels in South Beach, I selected the Z Ocean Hotel and could not have been happier with my choice. My husband and I enjoyed a 3-night stay in early October and in one word the entire experience was magnificent. From the hotel itself, to the staff, to the location, to the amenities, we could not find any fault with this property.

On the day of arrival the front desk clerk (sorry I didn't get her name) greeted us warmly and informed me that since we were there to celebrate our wedding anniversary we had been upgraded to a Penthouse Suite. She also gave us vouchers for free welcome cocktails at the hotel bar and explained that as a Priority Club Member our stay included complimentary use of chairs and umbrella service at the beach.

Once we got to the suite we were pleasantly surprised at the level of comfort provided. This review would never end if I tried to list each and every fabulous detail, but let me assure you that the suite was nicer than any other we've ever stayed in. That says a lot given the fact that we are frequent travelers, having visited every state on the East Coast, numerous cities in both Ontario and Quebec, Canada as well as islands in the Caribbean.

The Z Oceanl has 2 entrances, the main one on Collins Avenue at Espanola Way (between 14th & 15th streets) and the other on Ocean Drive next to the Front Porch Cafe restaurant. Valet parking is the only option at a daily cost of $32, but we were quite pleased with the prompt and friendly service and appreciated the fact that the cars are parked in an underground parking lot right at the hotel and not at some offsite location.

On the second day of our stay we returned to the suite to find a personalized note and container of white chocolate candies by the bedside. Then the next night we found a handwritten card congratulating us on our anniversary along with a very nice bottle of wine. These extra touches made an already happy occasion even more special.

The only issue that we encountered was the fact that the rooftop jacuzzi which was a main feature of our suite was not operable during our stay. We were disappointed over this fact, however once I brought it to the attention of the evening desk clerk, he apologized and without any prompting whatsoever on my part, immediately offered to credit my Priority Club account with a substantial number of points.

The entire hotel staff have to be recognized as part of the reason we had such a lovely stay. Everyone we encountered including Domingo the bellman, Marco & Pablo the valet attendants, Dominick the night clerk, Maria R. the clerk who checked us out on the day of departure as well as the various other desk clerks and employees we saw during our stay all seemed to genuinely enjoy their role in making hotel guests feel valued and appreciated.

Approximately 45 minutes after checking out of the hotel, I received a phone call from Stacy at the Z Ocean. She called to thank me for choosing their establishment, wished us a happy anniversary and apologized again for the non-working jacuzzi in our suite. This level of customer service went above and beyond what we could have hoped for. Without a doubt the Z Ocean exceeded all expectations and hopefully we will have the chance to celebrate future anniversaries here.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoceansales, Director of Sales at Z Ocean Hotel South Beach, responded to this review, November 16, 2012
Dear Ellynn,

Thank you so much for your kind words in regards to your stay during your anniversary, we know you had many hotels to choose from and we are honored you stayed with us.

I am so happy to l hear that we were successful on making sure we took care of the small details that made your stay more pleasant being a small boutique hotel we can focus on these items to make our guest stays more magnificent (if I could use your words). Let me apologize for your hot tub not working and it’s been replaced since your visit.

I will be sure to share your positive feedback with the team here; who I know will appreciate your feedback. We hope you have the opportunity to visit us again for your 17th, 18th, 19th etc.... anniversaries so you can enjoy all that this wonderful city has to offer!

Also thank you for being a Priority Club member.

Take care,

Frank Fuentes
Director of Sales
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Additional Information about Z Ocean Hotel South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Miami Beach
#2 Spa Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#3 On the Beach Hotel in Miami Beach
#4 Luxury Hotel in Miami Beach
#5 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Number of rooms: 79
Official Description (provided by the hotel):
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe. ... more   less 
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Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach

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