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“The best hotel on South Beach” 5 of 5 stars
Review of Congress Hotel South Beach

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Congress Hotel South Beach
3.5 of 5 Hotel   |   1052 Ocean Drive, Miami Beach, FL 33139 (Formerly The Strand)   |  
Hotel website
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Hotel amenities
Special Price
40% off room rate
Ranked #93 of 205 Hotels in Miami Beach
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“The best hotel on South Beach”
5 of 5 stars Reviewed February 12, 2013

I stayed at the Congress on 27-28 january 2013.
My sisters and I did not have a reservation but we were told this was one of the best hotels on South Beach. On arrival we where offered a glass of champagne and a studio room with a view was found for us.
The manager Eleanor was very accommodating and showed us around the building while we waited for the room.Our bags where taken and stored by two lovely young gentleman called Brian and Louis.
The rooftop pool had amazing views of the ocean and the bartender Brandon was very nice.
The room was spacious with a cooking and eating area, lounge area leading onto the balcony with views of South Beach, some noise from the restaurant downstairs but no too bad. The hotel is located opposite the beach and also offers towels and loungers for guest, with local bars, restaurants, shops all around and a whole foods store just a couple blocks away you have everything you need.
We will definitely be returning to the congress again very soon.
A lovely hotel with really friendly staff.
Marjorie(UK), Marilyn and Imani(NYC)

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleonor C, Front Office Manager at Congress Hotel South Beach, responded to this review, March 9, 2013
Hi Marjorie & sisters!! I want to personally thank you for taking your time to write a review about your short but wonderful stay at The Congress Hotel South Beach. I am happy knowing that we provided the best service possible to you and your sisters and that we will be having you as guests on your next trip to South Beach.

Sincerely,

Eleonor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

Me and my husband stayed at the Congress end of January to celebrate our anniversary and also to escape the freezing cold here in NYC. We happen to be in the hotel industry as well and we know that it can be a challenge to run a customer oriented business especially with todays competitionand internet reviews. I gotta say the Congress Hotel has got what it takes: Great management, great staff and a great product. The staff exceeded our expectations all the time. A big thank you goes out to Brian the bellman which took extra good care of us! He does a great job! Prior to our trip we also emailed Front Office Manager Eleonor C, the woman who runs the show. She accommodated us accordingly and gave us an amazing suite with Ocean view. The room has great balconies, updated furniture and a comfortable bed. We couldn't have asked for more. Eleonor even invited us for shots to get us started on our vacation. In my opinion she does an excellent job with this place. On top of it all the location is perfect (right at the beach, you can't get any closer) and the hotel is nice and updated. There is even a kitchenette in the room incase you don't want to go out and eat every evening. The pool is on the roof top with a great rooftop bar. I will definitely recommend the Congress Hotel to all friends, colleagues and family members and remember if you go to South Beach you don't necessarily need to stay at a Marriott or Hilton hotel, stay at the Congress to definitely soak in the whole Southbeach flair for that you are here for. I am certain Eleonor will take great care of you. You have to be made for this industry and she definitely is!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleonor C, Front Office Manager at Congress Hotel South Beach, responded to this review, March 9, 2013
Hi Esmee,

Thank you for recently being our guest and for writing an amazing review about your stay at The Congress South Beach. I am so happy that you and your husband had such a wonderful time with us. Our staff works hard to consistently exceed our guest's expectations in the warmest and friendliest manner.

We hope to see you soon!

Eleonor
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

This was one of many trips to this unique South Beach location. Perfect location, within walking distance of everything, the beach, fine dining, everything that South Beach has to offer. The pool has one of the most amazing views of the ocean. And we love that it is open 24/7! Lots to do on site. This is the only place to stay in South Beach.

Room Tip: Our favorite is room T205 which is a one bedroom overlooking the Versace Mansion. Delightful!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleonor C, Front Office Manager at Congress Hotel South Beach, responded to this review, February 9, 2013
Thank you for the great review! I am so happy that you had such a wonderful time with us and I agree that our rooftop pool has an amazing view.

Hope to see you soon.
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Morganville, New Jersey
2 reviews
4 of 5 stars Reviewed February 1, 2013

My friends and I just came back from miami south beach. This is my 3rd time at the congress. We continue to return as the location can't be beat. Right next door to the clevelander and right in the heart of the action. The roof top pool is a great place to tan and party. On saturday when we where there a DJ was spinning and a decent crowd was there. The rooms are nice, comfortable 2 double beds, and a couch that turns into a little bed. It has it's own little kitchen area where we can mix our drinks and party. Overall I always find this place to fit my needs for our guys trip down to miami. The staff is great, hotel is pretty affordable considering it's right on ocean drive. We love to just stumble in from the local nightlife. Very good overall no complaints..

Room Tip: rooms on the back end of the hotel are a little quiter
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleonor C, Front Office Manager at Congress Hotel South Beach, responded to this review, February 9, 2013
Thank you for your review, its great to know that you love staying at the Congress Hotel when your in town. Our staff takes pride in providing the best customer service possible and it seems that we are doing just that. We have pool parties every Saturday and Sunday and the music and atmosphere brings in a great crowd.

Hope to see you soon!

Eleonor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed January 23, 2013

The hotel was amazing and right in the middle of all the action. Close to many night clubs and so many restaurants. When we first arrived the girl at the front did everything she could to get us the best upgrade. They also offered champaign as a welcoming drink. The pool is open 24/7, wifi is free and the staff was extremely friendly. The beach and the board walk were right across the street. The roof top pool was the highlight of the trip. It had an absolutely amazing view, a bar and it was not too busy up there. I will absolutely go back and stay there when I go back.

Room Tip: There are some rooms at the front with balconies facing the ocean. We had a one bedroom suite with a...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleonor C, Front Office Manager at Congress Hotel South Beach, responded to this review, February 1, 2013
Thank you for recently being our guest and for the review!

I am so happy that you had such a wonderful time with us. Our staff works hard to consistently exceed our guest's expectations in the warmest and friendliest manner.

We look forward to welcoming you home again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 23, 2013

My husband and I stayed two nights at this clean and comfortable hotel right on Ocean Drive. We booked through Bookit.com and stayed for half price (otherwise the regular price would not be worth it). The hotel is comprised of three separate buildings. The Congress was within walking distance of shopping and eating. I suggest getting off of Ocean Drive and heading to Espanola Way for nice dining options. The hotel room was large and clean and the bed was comfortable. The noise below is a bit bothersome since it's like a party every night until 3-4 a.m. at the bar below, but since we only stayed two nights, we put up with it. The pool on the 5th floor has an excellent view of South Beach and the ocean. Overall all, it you can get this hotel at a discounted rate, it's worth it. Bike rentals can be found at nurmerous rental stations around South Beach. Use them, even if only for an hour. So much fun!

Room Tip: If you want a beach/ocean view you will have to put up with the street/bar noise below. Otherwise, a...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bend, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 21, 2013

We stayed here from Friday Jan 11 to Sunday Jan 13. Had two rooms. Checked in at noon and our rooms were ready. Was pleasantly surprised to see how nice the rooms were.

After we settled we went down for lunch at the restaurant directly in front of the hotel (not sure if it is owned by the hotel) We were offered 2 for 1 drinks--great, sounds good. Well, there were 6 of us--we each ate off the $9.99 lunch menu and my boys -ages 21 and 23 each ordered a drink and received the 2nd one free for each. Then comes the bill----$236!!!--HOLY COW--those buy one get one free drinks--well the buy one is $55 each. I was really taken aback. But oh well, lesson learned, paid the bill and asked a million question wherever we ate or drank after that.
--Really watch the gimmicks--just ask to clarify first--it really set my budget back a bit.

We used the beach across the street--it was wonderful. The rooftop pool was great and the bartender up there was really nice and helpful. The entire staff at this place was great, very attentive to anything we asked for and always greeted us and we came and went.

My only other small complaint is that the resort fee was supposed to include a coupon for breakfast per person, but the lady at the desk said that since we booked through orbitz, we could not get that. Seemed weird, the resort fee is a set fee for set services--why would it matter where we booked.

Overall a great stay--right in the middle of everything. Noise is there but does not bother me.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Congress Hotel South Beach

Address: 1052 Ocean Drive, Miami Beach, FL 33139 (Formerly The Strand)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#61 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Congress Hotel South Beach 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Strand Ocean Drive Hotel
Strand Ocean Drive Miami Beach

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