Me and my husband stayed at the Congress end of January to celebrate our anniversary and also to escape the freezing cold here in NYC. We happen to be in the hotel industry as well and we know that it can be a challenge to run a customer oriented business especially with todays competitionand internet reviews. I gotta say the Congress Hotel has got what it takes: Great management, great staff and a great product. The staff exceeded our expectations all the time. A big thank you goes out to Brian the bellman which took extra good care of us! He does a great job! Prior to our trip we also emailed Front Office Manager Eleonor C, the woman who runs the show. She accommodated us accordingly and gave us an amazing suite with Ocean view. The room has great balconies, updated furniture and a comfortable bed. We couldn't have asked for more. Eleonor even invited us for shots to get us started on our vacation. In my opinion she does an excellent job with this place. On top of it all the location is perfect (right at the beach, you can't get any closer) and the hotel is nice and updated. There is even a kitchenette in the room incase you don't want to go out and eat every evening. The pool is on the roof top with a great rooftop bar. I will definitely recommend the Congress Hotel to all friends, colleagues and family members and remember if you go to South Beach you don't necessarily need to stay at a Marriott or Hilton hotel, stay at the Congress to definitely soak in the whole Southbeach flair for that you are here for. I am certain Eleonor will take great care of you. You have to be made for this industry and she definitely is!
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- Also Known As:
- Strand Ocean Drive Hotel
- Strand Ocean Drive Miami Beach