My husband and I have stayed at higher end resorts in the past but I must admit that our stay here was truly enjoyable. Yes the music can be loud at night buy hey you're in South Beach so what do you expect?! Also, that is out of the hotel's control if the resto plays loud music at night. The girl at reception named Stephanie was so nice with us. Originally when we tried to check in she could not find our reservation which we had made through Expedia. She kindly offerred for us to use the hotel's phone to call Expedia and regulate the situation. Luckily it was Expedia's error who had put the reservation in my husband's name instead of mine! So in order to make us feel better about our initial scare with Expedia having not booked us properly or at all, Stephanie went out of her way to upgrade us to an ocean view fabulous room! We truly appreciated that kind gesture of her's along with a free bottle of champagne for our anniversary! The room was clean and really quite nice. Even upon checkout the girl Joanne was really nice and got us a taxi cab from a company she trusted despite the early hour of 4am. Overall the service was excellent thanks to these 2 gals! Even the hotel's beach-chair and towel service was fantastic! We will definitely go back to this hotel without hesitation! Joseph+Diana
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- Also Known As:
- Strand Ocean Drive Hotel
- Strand Ocean Drive Miami Beach