I was really looking forward to my stay in South Beach and booked the Congress for location, size of room available and affordability.
The hotel is listed as five star luxury - well, its really tatty, and could do with a facelift. There was mould all over the bathroom, hadnt been cleaned properly and the lift insurance is out of date. |The walls are paper thin, sdd to that the doors dont fit properly and so really noisy.
Unless you want to party all night - dont bother staying there! the noise from the bars goes on until at least 2 am and then at 7 am they start clearing up and boy is it noisy!
The hotel doesnt offer any decent room service - greasy burgers and pizzas only, cash or card only - and if you use the pool bar its cash only, you cant charge anything to the room. The 'restaurant' is downstairs and seems to be worked on a partnership basis. The hotel doesnt offer breakfast - we pushed for it as it was listed on my booking they reluctantly gave me vouchers to the value of $5.75 per day but I couldnt use it as they didnt open til late and I had to get away to the office.......... The bedlinen and towels are really thin and need replacing - all in all it was very disappointing.
However the staff were very friendly.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, BookIt.com, Travelocity, Cheap Tickets, Orbitz, getaroom.com, Despegar.com, Priceline, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Congress Hotel South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Strand Ocean Drive Hotel
- Strand Ocean Drive Miami Beach