Wide variety of classes is outstanding but during busy weeks (just returned) you have to arrive early at many or risk getting closed out. Many guests including those in my party were disappointed about this. Spa is very nice but again is not prepared for the peaks as they ran out of towels a few times this past week. Fitness facility outstanding. Food was good but when they are slammed with guests as they were this past week the service around lunchtime is horrible. Sometimes 2 hour waits to get what was ordered. Workers were trying but if they want to be rated excellent they need to staff up for the busy times as many guests and residents were complaining about this.
The key system is mediocre as it works most time but the gate to get to and from the beach takes 5 to 10 tries to get it open.
I took about 12 fitness classes over the 7 days and found a few of the instructors somewhat rude. One of them was nasty with a participant. These people need some training in guest relations. One class was canceled due to an instructor no-show. One other class started buy the guy saying this is my 3rd cardio class in a row so I'm going to talk you through the moves rather than demo what we should be doing. Management shouldn't schedule the instructors if this will negatively impact the class.
The concierges were very helpful. Willy at check-in was great - always willing to help. The valet service guys and bell staff were also great. Overall I would return but not during a busy time.
- Official Description (provided by the hotel):
- The first of its kind, this spectacular Miami Beach boutique hotel combines the flexibility of a la carte hotel services with many of the limitless healthy choices of acclaimed Canyon Ranch health resorts. A feast for your senses, Canyon Ranch Hotel & Spa in Miami Beach offers inspiring healthy living opportunities in a stunning luxury hotel setting – plus easy access to everything an exciting city has to offer. Housed in the modernized and restored Carillon Hotel – a classic of Miami Modern architecture – Canyon Ranch Hotel & Spa in Miami Beach will enchant you with its exquisite design and matchless views. Situated on more than 750 linear feet of uncrowded white beach, Canyon Ranch Hotel & Spa is convenient to both Bal Harbour and South Beach. This all-suite hotel just 30 minutes from Miami International Airport is an oasis of tranquility, warmth and healthy living in one of the world’s most vibrant cities. In a serene atmosphere of casual elegance, you can relax in your spacious, luxuriously appointed suite, float in a sparkling pool, savor healthy gourmet cuisine and organic wines and spirits at award-winning Canyon Ranch Grill™, work out in the largest and most beautifully appointed Spa in South Florida, and discover unsurpassed Canyon Ranch spa, fitness and health and wellness services. With its beautiful beach and menu of activities for parents and children, this splendid oceanfront hotel also offers a taste of the Canyon Ranch healthy living experience for families. From morning walks on the beach and the thrill of our two-story indoor rock-climbing wall to integrative health experts to advise and inspire you, you’ll find endless ways to reawaken your spirit and refresh your soul at Canyon Ranch Hotel & Spa in Miami Beach. Whether you’re traveling for business or pleasure, our Miami Beach boutique hotel offers an abundance of choices. In this magnificent oceanfront setting, kick back and relax, get outside and play, or explore our holistic approach to health and wellness with top experts to guide you. You can also take advantage of the legendary Canyon Ranch signature spa services that are conveniently offered a la carte to fit your schedule. ... more less
- Reservation Options:
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- Also Known As:
- Canyon Ranch Hotel And Spa Miami Beach
- Canyon Hotel Miami Beach
- Canyon Resort Miami Beach