This hotel is by far the best on Miami Beach. It is absolutely 5 star with all the amenities and service you would expect. The staff is very friendly, professional and is well trained in hospitality. They never refuse any request. Extra chocolates in the evening - no problem. Can I have a smoothie while sitting in the courtyard and watching the World Cup - yes right away and on the house.
The property itself is impeccable, spotless and totally high end. From the three restaurants, to the bar, to the pool area, gym, spa and all common areas, you cannot find any flaws. Anywhere you go, you feel comfortable, relaxed and wanted. The staff on the beach sets you up on a chair, brings over a tray of cold water, cold spray, a cold wet towel and a complimentary smoothie every now and then.
The food at the restaurants is also top notch. Breakfast is an endless buffet with anything you'd ever want.
The only quirk, and its not really a problem, is that the rooms have a bathtub in the living area below the tv. In discussions with other guests, everyone seemed to agree this is bizarre. Even if you are in the bathtub, you cannot see the tv because its right above you. What if the tv falls into the tub? When you get out of the tub, your living area will be all wet. Very strange, maybe I'm missing something.
The crowd here is sophisticated and you don't get any of the trashy South Beach crowd roaming the halls being loud and rowdy. I will definitely come back here every time I am in Miami.