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“Girls' Weekend Extraordinaire” 5 of 5 stars
Review of The Setai

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The Setai
5.0 of 5 Hotel   |   2001 Collins Ave., Miami Beach, FL 33139   |  
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Setai Escape
Ranked #10 of 203 Hotels in Miami Beach
Round Hill, VA
Top Contributor
57 reviews 57 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
“Girls' Weekend Extraordinaire”
5 of 5 stars Reviewed October 16, 2013

My friend's husband planned an amazing getaway for his wife's birthday and selected The Setai as the hotel. What amazing taste he has! We had a suite with full kitchen and views of both the ocean and the inner-waterway. When we entered our room, we were greeted with a chilled bottle of champagne and birthday cake and a birthday card from the hotel. The staff at The Setai were so kind and helpful. The food, both room service and restaurant, was very good. The spa smelled heavenly and my massage was very relaxing (but he did end a few minutes shy of the full time...) The gym was well equiped and filled with light. The only down side to the whole weekend was that the pools were closed for renovation. But, that left the beach and the beach was great. The water was warm, the service was prompt and the drinks were cold. I cannot wait to return.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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567 reviews from our community

Traveler rating
    382
    88
    43
    31
    23
See reviews for
103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hangzhou, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2013

Our plan was living in Madrian Orient or Four Seasons during the stay in Miami, Florida. But The Satei had a discount during summer that it provided full service including parking, breakfast, wifi and taxes within $500, then we preorderd two city view rooms. The surprise started in the lobby. We were served with mint tea and cold towel smelling like lemon, just like the management of GHM before. The upgrade of room was unexpected that our city view rooms were changed into sea view suite. There were all kinds of equipments including kitchen, laundry, dryer, wine holder, and fridge full of food. Outside of living room and bedroom, it had huge balcony facing the sea. The hotel spoted in the center of the city, South Beach, which was ten minute walk to Lincoln St. Distinguishing from Ritz Calton and W aside, The Satei was more concerning on keeping a low key and oriental Zen Style. There were about 170 rooms, and most of the guests were from Europe. The breakfast was delicate and the service was considerable. Waiters could remember your favorite taste the next day, and they would talk to you by knowing who you are. The software of this hotel was much better than the ones in China. In the morning of our last stay, because of the flight, the breakfast arrived on time at 4:30 in the morning. All the food and silverware were placed carefully. The disappointment was that the pool was having a renew during our stay.

Room Tip: Sea view suite
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013 via mobile

I don't even know where to start with this hotel -every contact we had with staff was exceptional! The staff would stop and let you pass as you walked through the corridors, arranged a table for us at a restaurant and then sent a car to drop us off! Jack from guest relations made sure anything we needed was taken care of and Marcus the owner of townhouse E is a great guy to deal with. We stayed for our honeymoon and Marcus went over and beyond to make sure everything perfect! Townhouse E is an absolutely breathtaking place to stay -we both recommend that if you visit Miami you MUST stay here at least once!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
146 reviews 146 reviews
72 hotel reviews
Reviews in 77 cities Reviews in 77 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 7, 2013

I love this hotel when i am in south beach.
it is situated in middle of south beach and have very nice brunch.
on sundays they do sunday brunches with unlimited champaign.
quality of this buffet is amazing and it is like if you are going to gourmet restaurant :)
I love it !
Also rooms are very nice and they also offer residence if you are interested.
definitely recommend.
very close to night life such as mynt, wall (at W hotel which is right there)
definitely recommend.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 30, 2013

Great hotels, beautiful room.

We stayed in the hotel side and not the tower. rooms are beautiful, very Asian/ bali style. Fresh.

Had a look at tower rooms too...they are amazing ....overlooking the South Beach.....

Th food at the Restaurant is great..... and the central lounge area with water feature is just fantastic....

Overal, a great hotel....

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
114 reviews 114 reviews
99 hotel reviews
Reviews in 78 cities Reviews in 78 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

Miami is notorious for its poor service - this is the exception. Intuitive, friendly and professional at every stage. From the sophisticated, calm Lobby, spacious rooms, superb spa and pool - you are in for a real treat. Only gripe (and its minor) is the WiFi (free) is a bit slow and the sink is designed so you have minimal space to lay things out. This is definitely the hotel that the other hotels in Miami should be trying to emulate

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2013

5 STAR!!! I have stayed here 10 times now... I love it! I tried staying at another hotel because setai had construction going on the dates I planned to be there. I will never make that mistake again. The service is amazing and the rooms are very nice. I will never stay anywhere else in Miami!!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Setai

Address: 2001 Collins Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Miami Beach
#6 Spa Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#14 Business Hotel in Miami Beach
#19 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
Official Description (provided by the hotel):
The Setai is an intimate, serene oceanfront resort in the heart of South Beach. Its design vision artfully combines the rich architectural history of the neighborhood and its cultural diversity with the International Art Deco movement, particularly its influence in Asia. The Restaurant at The Setai invites you to experience a menu that features various cuisines and traditional flavors of Europe's "Sun Coast," inclusive of the Mediterranean regions of Spain, Italy, the South of France and Provence. ... more   less 
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach

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