This place has a great location but mediocre customer service and dark drab rooms/bathrooms. The wood blinds are also getting so beat up they look awful. If you order room service they will quote you 30-40 mins and then take 65. It happened to us every time we ordered. We find this very annoying. One morning we ordered before bed because we had an early flight to catch. Guess what? After calling to find out where our order was 5 minutes after the delivery time requested.... They said it would be there in another 20 minutes!! Whoever is running their kitchen should be fired. The housekeeping is also not the best but we think its mostly because its so dark in the bathrooms that its hard to see and clean properly. Go over to the W right next door. Big, bright & clean rooms over there!
- Official Description (provided by the hotel):
- The Setai is an intimate, serene oceanfront resort in the heart of South Beach. Its design vision artfully combines the rich architectural history of the neighborhood and its cultural diversity with the International Art Deco movement, particularly its influence in Asia. The Restaurant at The Setai invites you to experience a menu that features various cuisines and traditional flavors of Europe's "Sun Coast," inclusive of the Mediterranean regions of Spain, Italy, the South of France and Provence. ... more less
- Reservation Options:
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- Also Known As:
- The Setai Hotel Miami Beach
- Setai Hotel Miami Beach
- Setai Miami Beach