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“Outstanding” 5 of 5 stars
Review of The Setai

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The Setai
5.0 of 5 Hotel   |   2001 Collins Ave., Miami Beach, FL 33139   |  
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Ranked #10 of 203 Hotels in Miami Beach
Addison, Vermont
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Outstanding”
5 of 5 stars Reviewed February 6, 2013

Staying at the Setai in Miami Beach is a unique and special experience. The hotel is exceptionally well designed for privacy and a feeling of sanctuary, both indoors and outdoors. Staff are engaging and friendly without being overbearing. Don't miss the breakfast offering (and sit outside if conditions permit) which is wide ranging, delicious and well-presented. The outdoor pools and beach scene only add to the overall experience. An exceptional focus on customer service and satisaction!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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580 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Beverly Hills, California, USA
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 4, 2013 via mobile

Rooms are okay, I think they need some minor renovation. The pool is dirty and pool side service needs improvement and not just focus on the tip.
The beach bar is good and the staff are very friendly. On a scale of 1-10 I would rate it as 6.5

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 25, 2013

We stayed at this hotel for 3 nights. Everything about this place is top notch. I don't think I opened a single door as they were always there to open it for you. If you're looking for a place that pays attention to detail this is it! The pool guys were awesome too. I would stay here again in a heartbeat. We fell in love with Miami Beach and certainly the Setai was a huge part of our experience.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed January 25, 2013 via mobile

Due to the theft by the pool and the lack of security this hotel provides, I changed my review and rating to terrible! Even though the hotel has positives the fact that I was robbed of valuables of over 15k at the pool and the hotel really could care less that many clients and guests have been robbed
many times as the police stated to me.

Stayed November 2012
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

We stayed 3 nights at the Setai and loved it. The greeting with beverages at check-in was a nice opening touch. The whole resort has a very calm zen vibe w great service. It's not flashy and loud like other Miami Beach hotels. The three pools at different temperatures was nice. Stay at a higher floor to avoid hearing street noise (although it was not loud). Also for the price,the non-alcoholic beverages in the minibar should be free like they are in comparable properties elsewhere.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 20 cities Reviews in 20 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed January 20, 2013

The Setai is the best place to stay at when you visit South Beach. You definitely get what you pay for! The staff is very friendly and check in is a breeze!

I always stay in the tower and the rooms are absolutely gorgeous. The bed was very comfortable and the rooms are lovely, clean and comes with all the amenities.

Breakfast was A1...Probably the best breakfast I've ever had in my entire life! You have to try the speciality drinks at the bar. They are a must.

This propery has 2 pools, one for the adults and one for the family. Both of them are great.

This hotel is the perfect location since you are at walking distance from Lincolin Blvd!

See you soon & thanks for the wonderful service!

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 18, 2013

Stayed at The Setai for business. Lovely hotel - sleeping rooms in both the Art Deco building as well as in The Tower. The courtyard area is lovely - lit palm trees outline a lovely reflecting pool. The drinks are super yummy - the martin with the chili-infused vodka is a must! The breakfast buffet is top notch. The pools/area are lovely - adult only pools and one family pool. The spa and the gym were great too.

Room Tip: Ask for a room with a courtyard view to avoid the noise from Collins Avenue.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Setai

Address: 2001 Collins Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Miami Beach
#5 Spa Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#14 Business Hotel in Miami Beach
#16 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
Official Description (provided by the hotel):
The Setai is an intimate, serene oceanfront resort in the heart of South Beach. Its design vision artfully combines the rich architectural history of the neighborhood and its cultural diversity with the International Art Deco movement, particularly its influence in Asia. The Restaurant at The Setai invites you to experience a menu that features various cuisines and traditional flavors of Europe's "Sun Coast," inclusive of the Mediterranean regions of Spain, Italy, the South of France and Provence. ... more   less 
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach

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