I’m writing this review whilst on my way back to London after a week stay in the Setai Miami. The experience is still fresh therefore it’s easy to summarise the pros and cons of this hotel.
1. The hotel is quiet in terms of footfall, particularly in comparison to the W or SLS next door which host various pool parties…etc.
2. The Iranian bartender is an absolute genius mixologist.
3. The room furniture and decoration look nice, the lighting across the hotel creates a nice ‘mood’. The bed is amazingly comfortable with high thread count linen.
4. Possibility of a very flexible late check-out (i.e. 4pm) at no extra charge.
5. Very helpful and pro-active concierge – this is important to ensure access to good venues.
1. The standard rooms are not well designed – the bathroom is semi-open plan, immediately as you walk in, there is a tiny cubicle on the left with a shower, and a tiny cubicle on the right with a toilet. Vanity areas are on either side and a bathtub is in the centre of the room in front of the bed. I hated this tremendously. The suites of course have a bathroom and come at a cost of $1500 per night (I asked).
2. The lighting across the hotel is too dim with no option of brightening things up in the room. We felt like we were living in a basement and got changed in the dark for a week straight.
3. The standard rooms face an extremely busy road with direct view of another building. Over the time of our stay, there were major road works all day – pneumonic drills, trucks reversing beeps, builders shouting at each other...Not relaxing at all but also no attempt by the hotel to warn us or even remotely acknowledge and try to respond.
4. Poor quality/flimsy fixtures. During the time of our stay, the black-out blind broke, the TV remote didn’t work properly, and the rain shower head was not sealed correctly and therefore sprayed water everywhere.
5. Room service/restaurant prices are borderline ridiculous. Even for Miami Beach.
Just reflecting on all of this, it’s clear that the negative far outweighs the positive. It pains me to give this place a 'poor' rating but this is only because it highlights how stupid I am for spending all the money to stay here. Unfortunately, the Setai will continue to survive with no need to change due to it's ‘trendy vibe’ and the many visitors who are clearly happy to pay for a little bit of Miami cool. That’s a shame in my opinion.
- Also Known As:
- The Setai Hotel Miami Beach
- The Setai Hotel
- Setai Hotel Miami Beach
- Setai Miami Beach
- Setai Miami
- Official Description (provided by the hotel):
- Situated peacefully along the gentle Atlantic Ocean, The Setai, South Beach presents a refreshing balance between the thriving South Beach scene and a serene tropical hideaway. Instilled with Asian traditions of simplicity and elegance, The Setai embodies intuitive luxury and distinctive concepts emblematic of a renowned GHM Hotel. The body and mind are recharged with The Spa at The Setai where private spa suites present an array of treatments featuring ancient healing traditions. Distinct dining experiences also await, with fresh Mediterranean cuisine amid sun and sea, and authentic Asian fare showcased al fresco or in an open theater kitchen. No desire will go unfulfilled with a paradise of Zen-like tranquility, three exquisite pools, private beach and Pool Concierge. A melding of inspiration and setting, The Setai embraces in its serenity while presenting elegant backdrops for whatever the day or night may bring. ... more less
- Reservation Options:
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