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“Hotel that could double as a Horror film set....” 1 of 5 stars
Review of Casablanca Condominium

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Casablanca Condominium
6362 Collins Avenue, Miami Beach, FL 33141   |  
Hotel amenities
1 review
1 helpful vote 1 helpful vote
“Hotel that could double as a Horror film set....”
1 of 5 stars Reviewed March 26, 2009

Where do I start?
To begin with, I was on a business trip and decided to bring my finacee. We chose this hotel mainly b/c it was on the beach, and not too far from South Beach. How bad could it be? We had no idea what we were in for.
When we first walked into the lobby we noticed it was very very dark and gloomy. Almost as though they were missing lightbulbs---stark contrast from the bright sunny Miami day.
When we checked in, the front desk was rude, and barely spoke english. But for some reason were coming up with odd charges, for the room safe, room charge etc. Ridiculous nickel and dime stuff. Once we got past the front desk, we passed a security guard sitting by the elevators who looked disinterested and was sitting at a makeshift folddown picnic table.
We proceeded to our room on the 4th floor, the elevator seemed to be having issues, but finally opened. The hallways were very dark and ominous. We got to our room and it was filthy. At first we thought that there was a mistake---that the room was still occuppied. There was sand on the carpet ---and the rug didnt look like it had been vaccuumed in days. We were so mortified that we layed towels down and never took off our shoes. The bathroom had mildew galore. There was a kitchenette and the burners did not work---so I guess it was just for decoration. There was paint peeling from the walls and ceilings and the room was very damp. So mny lightbulbs were not working.
We decided to be good sports---we were in Miami Beach after all. So we went to go check out the pool which was okay and had ample lounge chairs. We decided to exit onto the beach through the pool gate. There was trash and broken glass everywhere- to the point that you had to be careful where you stepped. There were feral cats of every size & color in the alley between the pool and beach---with that many cats there has to be rats near by. Dumpsters wereoverflowing.
We stayed for 3 days and not one single day did housekeeping come by to give us fresh towels or sheets. We requested and they never bothered. In fact the room was littered with sand. The restaurant was empty and dark--- and plain creepy! The elevator stopped working on the 2nd day and you had to take the stairs which were dark and could double as a horror film set.
I travel extensively for my job at a global company all around the world. I can say this is the worst hotel I have EVER stayed in. PLEASE do not stay here. This place needs to be demolished----forget about rennovation. I would only recommend this place to any Hollywood director looking for a good location to film a horror movie.

  • Stayed February 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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45 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
O'Fallon, Missouri
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 14, 2007

I booked my stay with the owner of two of the condos in the Casablanca building on vacationrentals.com. His ad showed a small studio with a balcony (only a few in the building) overlooking the pool area and beach. When I got there, he said that the building was undergoing maintenance and there was scaffolding on our balcony...so no morning breakfasts overlooking the beach....I was very disappointed but he said he had another condo on the 9th floor. Although no balcony, it was more updated than the first one. The building needs new carpeting throughout the lobby and hallways...going out to the pool for the 5 days we were there, not ONCE was that area vaccuumed...and you could tell. There was a washer and dryer on our floor which was very convienent. The restaurant had decent steak and rice dishes. There is a small convienence store..but the guy barely speaks English...The valet people lost our car keys EVERY TIME but twice when we wanted our car....we were soo angry....they barely speak English so maybe that's why. Next door is the AKOYA building...oh man, it's GORGEOUS....they rent out for the month not weekly...I would recommend staying here if you want the beach and pool (says it's heated and it's not) and if you want to see and feed a lot of stray cats (as we did)...but if you're looking to walk around barefoot in your room...stay somewhere else..but i have to say, the view from the room was AMAZING

  • Liked — The view
  • Disliked — Cleanliness
  • Stayed November 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2006

I really expected less of this hotel because of the price.
When we got there we were so surprised, the entrance( lobby) was very pretty and the seating was comfortable. This hotel is being up dated. We were booked on the sixth floor but the rugs in this floor smelled like tabacco, since I'm alergic to this smell we were offered a room on the 10th floor- THIS WAS WONDERFUL- We had view to the pool and beach. The room is very comfortable, it has a kitchen; stove, microwave, sink and even some dishes, it also has a refrigerator. We loved our stay at this hotel. The people at the information desk were very helpful and kind.
We definately will go there again.

  • Liked — The hospitality
  • Disliked — The smell of tabacco in our frist given room, if you use/or not the safe they will charge 2 dolares per day.
  • Stayed November 2006, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2006

I found a privately owned condo on another website, and booked it for a pre-cruise stay for myself and five friends for one night. Although it was a tad small for all of us, (we also had a ton of luggage) it would be ideal for a couple or small family with kid(s). But what it lacks in size, it more than makes up for in charm, and the huge terrace overlooking the beach and pool is what made this place our home away from home. There are only four condos that have a private terrace, so if you're staying here, you will definitely want to have one that has a terrace. Chris, who owns the apartment, was so hospitable, and went out of her way to show us all a good time. Cold drinks and snacks were waiting for us, (prearranged) and there were plenty of towels and extra pillows and bedding for all of us. A murphy bed, a futon and a aerobed were provided for us. It took some rearranging of furnishings, but we all fit comfortably.

I highly recommend this privately owned condo, as I did not see any of the other condos. About a 10 minute drive from South Beach, I liked being far enough away to enjoy some peace and quiet, but still close enough to the action. The beach in front of the condo is awesome. A rolling cooler, beach towels, chairs and even floating lounges and an umbrella were provided, so we spent the whole day out there. Because of our crazy flight schedule, and boarding for the cruise started at 1 pm, Chris arranged an early check-in and late check-out for us for a nominal fee. I can't tell you how comfortable Chris made us feel.

This is an older hotel/condo complex, compared with some of the surrounding hotels, but is an excellent value if you want the basics. People were saying how the halls are tore up, but it didn't bother us one bit. I wasn't trying to hang out in the hallways, I was too busy out on the terrace looking at my million dollar ocean view. I will definitely be back to Miami, and to the Casablanca - in Chris's condo of course!!

  • Stayed May 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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A TripAdvisor Member
1 of 5 stars Reviewed February 20, 2006

This was an awful place to stay. Although right on the beach, the rooms were not modern or updated and I found the entire facility to be dirty (cigarette buts on the floor, scuff marks on wall, sand and dirt everywhere). I was there about 3 months after the last hurricane and found the lack of maintenance of this building could not be blamed on the hurricane. It was obvious it has not been properly maintained for several years. The locks on my room's door seemed flimsy at best. The sounds from the hallways and adjacent rooms were very loud. Furthermore, there was an electrical problem one night I was there and I was awoken several times by alarms going off in my room. I was unable to call down to the front desk due to the outage and when I ventured onto the stairs I found the stairwell not clearly marked, filthy and not well lit. I will say that when I complained, they did reimburse me for half of that one night. I liked that the rooms I stayed in had kitchnettes. Overall, I felt unsafe and I would never go back!

Stayed December 2005
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A TripAdvisor Member
1 of 5 stars Reviewed August 19, 2005

Basically reserved a certain room and checked in to one completely different. It did not provide the accomodations that were promised. Once I tried to resolve the matter with the hotel staff they stated there was nothing they could do. Asked to speak to the manager, and she was too "busy handling phone calls to discuss the matter." After about an hour of standing at the desk, she finally came out and basically was no help either.
Interestingly, during my one hour standing at the desk there was one guest who came down to request toilet paper because there had been none in his room for more than a day since checking in. Another guest came down to request linen for his room, because there was none on the beds. Yet another guest, checked in and within minutes returned to say his room was not acceptable and wanted to leave.
In the end, it all worked out, stayed elsewhere and saved the headaches.
Beware this place! You work hard for your money and spend time planning your vacations and do not want to be dissapointed by a hotel with poor service and facilities, no matter the cost.
Good luck!

  • Stayed August 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed August 4, 2005

me and my girlfriends stayed there at casablanca condo/resort for my birthday weekend for memorial day. we booked our reservations three months in advance through a popular website and we were excited to be on our way to fabulous miami beach!! when we arrived at the hotel we were suprised with a requirement of 250.00 deposit for damages. I will make a long story short and just list all the horrible things that happened. The staff was okay not the friendliest a bit sarcastic, the room was supposed to be oceanview but that is only after you crooked your neck when you looked out of the window. Below the window was a pool of standing water on the roof of an adjoining building that had collected dirt and trash. the toilet seat had dried urine on the seat. the kitchen in the room appeared to be a fire hazard and the carpet was matted and dirty. we were given the option to have the toilet cleaned or changed rooms of course we changed rooms. we asked to see the manager and we were told that he was not there but we found him while roaming the offices. i asked for clean sheets after seeing urine and the manager said that i was antagonizing him. he refused clean sheets. before the urine was discovered i went down to find the ice machine and there was not one. this hotel probably has over 300 rooms and no ice machine. they gave me ice that was in a picnic style cooler behind the front desk. after we changed rooms we asked to have our luggage moved and the bell hop came through the hotel with a grocery cart. we finally got to the second room and the bed was uneven. the foot of the bed was higher than the head of the bed. we asked for another room. the third room once again had urine on the toilet. this was witnessed by the hotel staff again. we asked for our money back and the manager called the police on us and kicked us out of the hotel with no where to go on memorial weekend and without our money. luckily i had a friend who stayed at another hotel and we tried to make the best of the weekend. i am forever scarred by this exprerience and i wish i would have known about this website before booking this stay with the hotel. i will never ever ever stay at casablanca resort/condo-the worst experience of my life.

  • Stayed May 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Condominium

Address: 6362 Collins Avenue, Miami Beach, FL 33141
Location: United States > Florida > Miami Beach
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 63 Specialty Lodging in Miami Beach
Price Range (Based on Average Rates): $$$
Number of rooms: 130
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Also Known As:
Casablanca Condominium Hotel Miami Beach

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