This hotel was a cute hotel located close to the beach and the conference center. It was clean and quaint. The staff was exceptional. They were super friendly and accommodating. The room was nice and the bed was very comfortable. The bathroom was clean and well stocked. The pool was heated so even though our weekend was rainy and windy I was able to enjoy the warm pool. Check in/out process was quick and easy.
Cons: Parking is not included in the price. The nearest parking garage costs $30 a day to park.
There is only one parking spot for guest that need to unload/load their car in front of the hotel. We came at a busy time and had to wait for a significant time to be able to park so we can check in and get our bags. There is not even a place to wait so we had to drive around the block several times before we could park.
While enjoying the warm pool that windy day my clothes, towel, hat, and sunglasses were blown off the chair onto the ground. The bellboy accidently ran over my sun glasses with his luggage cart. He picked them up and place them on the chair I got out of the pool and my glasses were bent beyond use. They were inexpensive glasses (around $40) so I was not outraged just frustrated. I called the front desk and they sent the bell boy and he said he would get me a new pair or comp me the price. He asked me how much and I said $40, he asked me where I got them and I said Naples. He left and I laid down for a nap. A while later I was awakened by a knock at the door. It was the bell boy with a big smile and my sunglasses. He said "all better" and handed me the glasses. Half asleep I took them and said thank you. I laid on the bed and put the glasses on my face.....they were really lopsided...I looked and noticed that they were the same glasses he unsuccessfully tried to bend back into place. This really made me mad. I would have been happy if he had even attempted to bring a replacement but he did not. So unfortunately I left the hotel with a sour taste.
- Official Description (provided by the hotel):
- It has 97 rooms and suites, plus 2 luxurious 2-bedroom apartments. Its charming central courtyard with pool and the Mermaid Bar & Bistrot, are perfect to relax and enjoy what South Beach has to offer. Few hotels in Miami are so well integrated with the main business and leisure areas of Miami. Just a couple of minutes from the hotel you will find Ocean Drive (ocean promenade) and also the amazing South Beach, with calm and crystal clear waters. Nearby you can also visit the Miami Beach Convention Center, the Miami Beach Golf Club and Lincoln Road, a true open-air shopping center, with a huge variety of restaurants and shops. Miami is a cosmopolitan city, glamorous, full of life and entertainment, besides being the financial center of Latin America. Today South Beach is the cultural heart of Miami, where you will find the most famous beaches, the hottest nightlife and the best shops and restaurants, plus the Art Deco Historial District. ... more less
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