The white paint and fresh look is appealing and makes this hotel look attractive. The rooms are fresh and look clean (a closer look and you will see this is not the case). The pool and seating area are also comfortable and look impressive. The overall, location is great- A few minutes from South Beach! However, the restaurant is disgraceful. The quality of the food is awful and the standard of service was the worst I have expereinced in the whole of America. The two young servers had real attitude and rather than serving they stood around chatting about their weekend, boyfriend experiences and other interesting topics could be heard by passing guests. Then....after 1 hour the food came! Not just a long wait but MOULD growing on the burger bun! It was disgusting. The server just looks and says 'oh sorry, let me change that' and walks off. To serve a burger with green/white mould on it is simply unacceptable. I can't imagine what the standards are like in their kitchen, especially if such a visible problem can be passed out to guests! The restaurant manager came and was helpful but such poor standards cannot be overlooked. I would not eat any food from their kitchen, plenty of places outside with better quality and at a better price! Overall, the hotel looks very good- it is fresh and modern but what lurks beneath the shiny facade........may not be so pleasant!
- Official Description (provided by the hotel):
- It has 97 rooms and suites, plus 2 luxurious 2-bedroom apartments. Its charming central courtyard with pool and the Mermaid Bar & Bistrot, are perfect to relax and enjoy what South Beach has to offer. Few hotels in Miami are so well integrated with the main business and leisure areas of Miami. Just a couple of minutes from the hotel you will find Ocean Drive (ocean promenade) and also the amazing South Beach, with calm and crystal clear waters. Nearby you can also visit the Miami Beach Convention Center, the Miami Beach Golf Club and Lincoln Road, a true open-air shopping center, with a huge variety of restaurants and shops. Miami is a cosmopolitan city, glamorous, full of life and entertainment, besides being the financial center of Latin America. Today South Beach is the cultural heart of Miami, where you will find the most famous beaches, the hottest nightlife and the best shops and restaurants, plus the Art Deco Historial District. ... more less
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