First I will start with the good. Which isn't much. Daniel the doorman (luggage boy) was great! He made us feel very welcome. Everyone who worked at the cafe were great!
So that's it.
Here comes the bad... THE FRONT DESK: horrible, horrible horrible. The girl at the front desk, yeah her. Worst customer service I have ever experienced. If you have a question, she's clueless. How do you work there? She wouldn't greet, look, or even smile at us. Very rude and very nasty.
Calling room service and expecting help is a fail too.
Overall, it is a beautiful hotel. But more of a do it yourself hotel. I honestly wouldn't go back.
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