We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel, not for couples looking for quiet time though” 4 of 5 stars
Review of The James Royal Palm

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added The James Royal Palm to your Saves list
The James Royal Palm
4.5 of 5 Hotel   |   1545 Collins Avenue, Miami Beach, FL 33139‎   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
$100 daily hotel credit
Ranked #37 of 203 Hotels in Miami Beach
Peterborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great hotel, not for couples looking for quiet time though”
4 of 5 stars Reviewed August 14, 2014

One of the nicer hotels on the strip in my opinion, however the pool was far too small for the size of the hotel and too hot to feel refreshing. Also there were too many kids to enjoy a quiet swim. Otherwise a really stylish lovely clean comfortable place to stay.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 17, 2014
Thank you for the feedback. I will certainly discuss your concerns with the teams. Thanks again and we hope you will give us another chance in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,312 reviews from our community

Traveler rating
    690
    379
    138
    66
    39
See reviews for
244
529
56
147
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

My husband and I stayed at the James Royal Palm for 3 nights and it was a great experience for us. We had an ocean view king room that was great and had stunning views. The room was clean and quiet and very relaxing. The hotel provides direct beach access and has a friendly attentive staff which really makes this hotel a hit. Whether you visit the beach or the pool the staff is extremely attentive with setting up your lounge chairs with towels and an umbrella and making sure you are comfortable. In addition the wait staff brings around a basket with two apples and water each morning. They also come around multiple times a day with cups of ice water to make sure you are fully hydrated while in the hot sun.
My husband and I decided to go to the pool on the second day of our stay and we were set up with two chairs and an umbrella by the staff, I wish we could remember her name…it started with an M so if you see her she will treat you very well. At the end of the day she asked us if we would be back the next day and we said yes and she said she would make sure we got the same set up. When we walked to the pool the next morning sure enough she had two chairs set up for us with magazines on them for us to read…it was incredible and really made us feel special. In addition each day we ordered food at the pool and they were incredibly accommodating with allowing me to order salads from the café menu which were not on the pool menu. We were both extremely impressed and delighted with the service we had at this hotel.
On our last day we asked for a late check-out however they were unable to give it to us as the hotel was extremely busy. We went over to the spa to see if we would be able to shower there and they accommodated us with an empty room to use so that we could both shower and freshen up before we left.
If you want a great hotel with fabulous service I would highly recommend the James Royal Palm for your next stay in South Beach.

Room Tip: King Ocean View room, fabulouse view
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 17, 2014
Thanks for the details in your review. I’m happy to read that they team members were able to meet your needs. We will certainly celebrate their efforts to provide memorable and personalized service. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 13, 2014

My wife and I stayed here for 5 nights or so. I was immediately impressed with the decor, staff and attention to detail. It was like a huge art gallery!

As it was my birthday while staying there, they kindly waived the beach bed/towel fee's, bike and longboards which was extremely kind of them. They explained everything in detail so we knew the score. Their outside area was very clean with hotel/bar/beach staff being very attentive and approachable. Our room had a lovely beach view and was quite minimalist but with nice touches which we both like.

I would have no hesitation in booking this hotel again - I just wish I could have stayed longer!! The breakfasts were also awesome as were the cocktails!

Room Tip: Book yourself a beach front room!
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 16, 2014
Thanks for staying with us on your birthday. I’m happy to hear we made a great impression with you. We have made many efforts with décor and offerings to bring to life a different and unique product in Miami Beach. Thanks again for the feedback. Please come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York, United States
1 review
5 of 5 stars Reviewed August 12, 2014

The James Royal Palm hotel provided an extraordinary first time experience for me in Miami. From the door man, service staff, cleaning staff, bar staff, pool attendants, waiters, waitresses hosts all helped out when they could and have done so in a professional and courteous manner. Any request i may have had was accommodated without hesitation. Great place to stay and I will definitely frequent the James Royal Palm again when I return. Keep up the great work Guys!!

Room Tip: Balcony view room was AMAZING…to wake up to the Beautiful blue Atlantic Ocean the view alone was wor...
See more room tips
  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 16, 2014
Thanks for the comments. It’s great to read that we were able to deliver the services consistently during your stay. Welcome to the James family and we hope to see you again soon in Miami Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bbtraveler
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 12, 2014

I stayed at this hotel on business in June 2014. The group that I traveled with changed their mind on several things during our four day stay and the staff at the James was always very accommodating to do whatever they had to do to make my group's stay satisfactory. From changing someone's room, to changing where we wanted our food/beverage station, to adding AV at the last minute and more. Special thanks to Peter in Banquets. He made sure, first hand, that our requests were handled in a timely manner. Also, Scarlet was incredible and Espinoza was very helpful during the day (and Espinoza actually remembered me from my stay there six months prior!). Kudos to everyone! We will stay there again!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 16, 2014
Thanks for the review. I’m delighted to read that we were able to accommodate the group needs. The mention about Scarlett, Peter, and Espinosa is much appreciated. We will certainly recognize them for their efforts to provide memorable service. We hope to have you back soon again with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed 10 nights in this hotel, and it was a very nice stay. The location is excellent, one block from Ocean Drive and direct access to the beach with sunbeds included in the room price. Clean and nice, good facilities, incl. a spa and workout room. The hotel also has bike you can loan for free, excellent for a ride along the beach. The only drawback is that it is very expensive to live and eat at the hotel. Food and drinks are very expensive, so we ended up eating elsewhere every day except the first. This can of course be expected in Miami Beach, but we found it expensive even here. Not a problem though, lots of great places to eat in the area. Recommend Cafe Charlotte, 1497 Washington Avenue, a small cafe with great skirt steaks at a reasonable price! Also the wifi is on and off in the hotel room, but works great on the beach! All in all a great hotel!

Room Tip: Our room was on the 12th floor, overlooking the ocean, which was great. Other side of the hotel over...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 14, 2014
Thanks for staying with us. I am happy to hear that you enjoyed the hotel and amenities. I appreciate the feedback about the culinary pricing. We will certainly discuss your concern in hopes to better the experience. We hope to have you back soon in Miami Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 11, 2014

My husband and I visited South Beach for our 2 Year wedding anniversary. It was our first trip to the area. The hotel is really nice & clean. The rooms have a bright energy. The mini bar in the room is over priced, but if you want drinks or snacks, I suggest visiting the many stores nearby. The location is perfect. On Collins, on the beach, 1 block from Washington, 1 block from Ocean, & 2 blocks from Lincoln Road Mall.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, August 14, 2014
Congrats on your anniversary and I appreciate the posting. Thank you for staying with us. We hope to have you back on your next celebration. Please come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The James Royal Palm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 203 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Royal Palm 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
Featured as one of Conde Nast Traveler UK & US Magazine's "Hot Hotels of 2013" and now a AAA Four Diamond rated beachfront retreat, The James Royal Palm is The James brand's third location and first hotel in Florida. Joining sister properties in Chicago and New York City, the ideally situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. A combination of personalized comfort, generous complimentary amenities, residentially styled, artistically-inspired details and impeccable service, create an environment ideal for both business and leisure travelers. Just steps away from the beach and world famous Ocean Drive and Collins Avenue, the oceanfront beach retreat is located within the coveted and culturally-rich area of South Beach. The James Royal Palm provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm is as a modern tribute to the original Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored.The James Royal Palm features two swimming pools, a plunge pool, poolside bar, The James Pool and Beach Experience, lobby lounge, coffee bar, renew the spa, a full-service spa with salt-infused treatments, lil' james Offerings and Play Space for children, give: the shop, a retail shop offering carefully curated items, and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests can enjoy dining options including signature restaurant Florida Cookery; featuring regional Florida fare. A daily beach retreat charge includes: The James Beach and Pool Experience with Sun Concierge, children's play area, two beach chaise loungers and umbrella, poolside loungers, towel service, 24-hour gym, Lil' James play space access, and local & domestic long distance calls. The James offers complimentary Wi-Fi throughout the hotel, triple-distilled water refreshed twice daily and access to bicycles. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Sabre Hospitality Solutions, Travelocity, Orbitz, HotelTravel.com, Cheap Tickets, Otel, TripOnline SA, MrandMrsSmith, Despegar.com and Tingo so you can book your The James Royal Palm reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The James Royal Palm, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.