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“Beautiful hotel in a perfect location!” 5 of 5 stars
Review of The James Royal Palm

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The James Royal Palm
4.5 of 5 Hotel   |   1545 Collins Avenue, Miami Beach, FL 33139‎   |  
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Ranked #42 of 200 hotels in Miami Beach
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Beautiful hotel in a perfect location!”
5 of 5 stars Reviewed yesterday NEW

The hotel is modern, classy, and has a few great plcaes to eat. The beach and beach staff are wonderful with food and drink available on the beach too. The immediate area has all the key sights and restaurants you'll want; it's all within easy walking distance

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,067 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent experience. Great friendly staff. Will recommend!! worth every penny. We will stay again next year.. Loved the location. All the employees go out their way to make you feel good, safe n go out of their way to please you. Thank you!!! From the moment we walked in til check out everyone had a smile n willing to assist. Truly this is a great company because the employees showed it. Enjoyed learning the art n history OF THE HOTEL. If you need to stay for business or pleasure consider this hotel. Once again THANK YOU.

Stayed July 2014
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Miami Beach
1 review
3 of 5 stars Reviewed 2 days ago NEW

Too expensive for what you get. You are paying for the renovations. The hotel does not have the same appealing look and the rooms have changed furniture that is wooden and stationary. You will pay pay an upscale price for a downscale room. Have stayed there before the renovations and it was much better than now.

  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, yesterday
Thanks for the feedback. I'm sorry to hear that we did not meet your expectations. Please reach out to me at rhai@jameshotels.com so I can better understand your experience. I hope to hear from you.
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Naples, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I come to SoBe all the time and have stayed in MANY of the hotels on Collins and Ocean but have not stayed at this property since 2009. If you stayed before the James took over, COME BACK and if you have not stayed in this hotel, STAY! It is by far one of the better hotels in the area and a good value as well. Great location, 2 pools, great décor throughout. Views from almost all rooms. Larger rooms than most hotels in the area with modern bathrooms where you are able to move around and you are able to have a modern deco experience at this property. It may not be the same level as the Ritz, but not the same price either. As an example, other than the fabulous pool at the Raleigh, James was far better in all other categories. Also a great find for those who do not appreciate the SoBe boutique style hotel experience. SoBe Hotels seem to have their own star rating, but this one really does live up to it. Try their website for booking first because that is where I found the best rate. Definitely my new top pick.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, yesterday
Thanks for the recommendation. The highlights shared is much appreciated. Thanks again and we can’t wait to have you back in Miami Beach.
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New Canaan, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently our Company had our Strategic Planning Meetings at the James. The banquet staff and entire hotel staff did an amazing job. The food was excellent, rooms were comfortable and extremely clean. I can't recommend this Hotel highly enough. My family came down after the conference was over and the same excellent service was provided to us as hotel guests. The location is fantastic. Walking distance to shopping, great restaurants and situated right on its own private beach with chairs and umbrellas.

Room Tip: The hallways are a bit noisy if children are "having fun" in them but it passes.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, yesterday
Thanks for the posting. I’m happy to hear that you had a great meeting experience and also excited to see that you had time to relax and enjoy the hotel amenities with your family. See you soon in sunny Miami Beach.
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Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed there with my husband and two kids (7 and 5) and I couldn't be more satisfied. The location is perfect, just at the beach, and one block away from Lincoln Road. The staff was really nice and gentle, always trying to please us. The concierge promptly arranged me a babysitter who spoke spanish, for the same day I ask to. The restaurant at the pool is sooo great for a quick lunch, without really leaving the pool! I could watch my kids from our table and just call the, whem the food came...one day, my little one hit her head and started to cry, at the hotel entrance, and imediately four or five staff members came trying to help me, holding my shopping bags, bringing some ice, and even giving a her cookie :) The room decor is modern, clean, minimalist, I love it, as well as the stunning seaview. I highly recommend this stay, and will surely stay there again when I come back to SoBe. We enjoyed it so much that we extended our stay one more night.

Room Tip: definitively get a room with the seaview!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, yesterday
Thank you for the comments. It’s great to hear the urgency and care the team provided during your stay. I will certainly recognize the team for their efforts. The extended stay is much appreciated and a great reminder of the impact that can be made with gentle and intuitive service. We eagerly await your next trip to The James Royal Palm. Many Thanks!
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Omaha, Nebraska
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location, amazing & friendly staff, very clean & well decorated. Two pools, beach access with two chairs & a beach basket, fitness center, ping pong, foosball table, & bikes included in resort fee. Incredible view from ocean front room. I will definitely stay here again!

Room Tip: Amazing view from the corner ocean front rooms
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  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, Manager at The James Royal Palm, responded to this review, 3 days ago
Wow! Thanks for the great review. I’m happy you enjoyed the hotel and amenities. We look forward to having you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 200 hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Royal Palm 4.5*
Official Description (provided by the hotel):
Featured as one of Conde Nast Traveler UK & US Magazine's "Hot Hotels of 2013" and now a AAA Four Diamond rated beachfront retreat, The James Royal Palm is The James brand's third location and first hotel in Florida. Joining sister properties in Chicago and New York City, the ideally situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. A combination of personalized comfort, generous complimentary amenities, residentially styled, artistically-inspired details and impeccable service, create an environment ideal for both business and leisure travelers. Just steps away from the beach and world famous Ocean Drive and Collins Avenue, the oceanfront beach retreat is located within the coveted and culturally-rich area of South Beach. The James Royal Palm provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm is as a modern tribute to the original Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored.The James Royal Palm features two swimming pools, a plunge pool, poolside bar, The James Pool and Beach Experience, lobby lounge, coffee bar, renew the spa, a full-service spa with salt-infused treatments, lil' james Offerings and Play Space for children, give: the shop, a retail shop offering carefully curated items, and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests can enjoy dining options including signature restaurant Florida Cookery; featuring regional Florida fare. A daily beach retreat charge includes: The James Beach and Pool Experience with Sun Concierge, children's play area, two beach chaise loungers and umbrella, poolside loungers, towel service, 24-hour gym, Lil' James play space access, and local & domestic long distance calls. The James offers complimentary Wi-Fi throughout the hotel, triple-distilled water refreshed twice daily and access to bicycles. ... more   less 
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