The hotel is conveniently located on South Beach and that is why we chose it. It is close to the art deco center and the Lincoln Mall. The hotel staff was exemplary. The rooms are large and clean.
However, our hotel stay came with a continental breakfast. I didn't expect much but we have never been to a continental breakfast so lacking. There was one (and only one) cereal available. There was bread and a few rolls. The first morning they had yogurt, but decided not to serve this the next day.
When we travel we always put out a "please clean room" sign. The second day we left at 9 and put out the sign. We came back at 2 and no one had been to our room. All they had to do was have someone walk down the halls and see the sign. Their excuse was they clean rooms from 9-5. This was a lack of caring.
Our first day there we went to have lunch in their restaurant and had salads and 2 cokes. The bill was $67 which was ridiculous. We would not eat there again.
- Official Description (provided by the hotel):
- Featured as one of Conde Nast Traveler UK & US Magazine's "Hot Hotels of 2013" and now a AAA Four Diamond rated beachfront retreat, The James Royal Palm is The James brand's third location and first hotel in Florida. Joining sister properties in Chicago and New York City, the ideally situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. A combination of personalized comfort, generous complimentary amenities, residentially styled, artistically-inspired details and impeccable service, create an environment ideal for both business and leisure travelers. Just steps away from the beach and world famous Ocean Drive and Collins Avenue, the oceanfront beach retreat is located within the coveted and culturally-rich area of South Beach. The James Royal Palm provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm is as a modern tribute to the original Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored.The James Royal Palm features two swimming pools, a plunge pool, poolside bar, The James Pool and Beach Experience, lobby lounge, coffee bar, renew the spa, a full-service spa with salt-infused treatments, lil' james Offerings and Play Space for children, give: the shop, a retail shop offering carefully curated items, and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests can enjoy dining options including signature restaurant Florida Cookery; featuring regional Florida fare. A daily beach retreat charge includes: The James Beach and Pool Experience with Sun Concierge, children's play area, two beach chaise loungers and umbrella, poolside loungers, towel service, 24-hour gym, Lil' James play space access, and local & domestic long distance calls. The James offers complimentary Wi-Fi throughout the hotel, triple-distilled water refreshed twice daily and access to bicycles. ... more less
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