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“Amazing Hotel And Wonderful Staff” 5 of 5 stars
Review of Royal Palm South Beach Miami, A Tribute Portfolio Resort

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Royal Palm South Beach Miami, A Tribute Portfolio Resort
4.5 of 5 Hotel   |   1545 Collins Avenue, Miami Beach, FL 33139‎ (Formerly The James Royal Palm) (City Center)   |  
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Ranked #51 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
1 review
“Amazing Hotel And Wonderful Staff”
5 of 5 stars Reviewed August 15, 2013

It Was An Amazing Stay At The Royal Palm. Me And A Friend Stayed There For 12 Nights And It Was The Best 12 Nights Of Our Lives. The Hotel Staff Were Wonderful Especially A Guy Calles Max Who Was Nice And Polite. The Hotel Has Great Services And It Literally Is Minutes Away From All The Shops, Clubs And Beach. Me And My Friend Are Planning To Come Back Next Year And Stay In The Very Same Place. Miami Brought Me Much Joy And If I Could Live There, I Would Be There Already.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 16, 2013
Thank you for the lovely comments regarding your stay. I certainly hope that you will return and visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,735 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
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Fort Lauderdale, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 15, 2013

I stayed for July 4th. The crowds were intense and the staff was harried. The a/c system wasn't working in my tower the first night, not fun in the summer in Miami. I was surprised the hotel offered nothing by way of compensation (i.e. a breakfast). By the 2nd night the a/c was fixed and things had calmed down now that the holiday had passed. The pool and small gym were both perfect for a relaxing day. The pool is a little small for busy weekends, but otherwise quite nice. The on site Florida Cookery restaurant is good, and the spa was perfect for a nice long massage at spa month discounts. The rooms are fine, though mine was a little small. Overall, this is a good hotel with the potential to be better.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 16, 2013
I was quite surprised to hear about the issues with your A/C in your guestroom. I apologize if this issue affected your stay as it was not a hotel wide outage. Thank you for the other comments regarding your time at The James Royal Palm. Again, I am sorry if you experienced issues with your room and will reach out privately to get more information regarding your visit.
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Dallas,Tx
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

What a wonderful hotel. The staff could not of been better. The hotel is incredibly clean/well decorated. Great service and amenities. The beach access is a huge plus. Would absolutely recommend The James.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 15, 2013
Thanks for the glowing review. We appreciate that you took the time to tell us about your visit with us in South Beach. We look forward to welcoming you for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 14, 2013

Since the second we checked in til the time we checked out I had the most pleasant experience. The Hotel staff is warm and always there to help make your stay as amazing as possible. The Pool is a good size and the waiters are always there to get you a nice cold drink. My girlfriend and I had one of the best vacations. Thank to all the staff at The James!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 15, 2013
What a wonderful review! Thanks for telling us about your stay. We certainly hope you will be back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
usr nj
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 13, 2013

The hotel location is great. The staff were so accommodating and extremely courteous. Pool and beach areas were very nice and staff was always walking around ready to accommodate any wish you might have. Lunch in restaurant was wonderful (a bit pricey but food was excellent). Bathroom shampoo/lotion products were really great. My only disappointment was that the rooms were small. Other than that the hotel is a real winner!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 14, 2013
Thanks for the nice review of our property and Team Members. We certainly appreciate that you took the time to let us know of your stay. I hope that you will choose to stay with us again on your next trip to South Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2013

I stayed at the end of June 2013, that magic week before July 4th. I traveled alone, spent 4 days... the spa, pool, drinks, food, beach amenities and nearby sushi restaurants were all great. The hotel is across the street from public parking (garage) so you can save money on valet if needed. What I loved most was the supply of Intelligent Nutrients bath products which I've continued to purchase online ever since. I did not give it a 5 because the music in the spa was too thumping, not zen or relaxing, but I think they are working to change that.

Room Tip: If you want a balcony you must really really specify or you may not get one, a view with an open win...
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 14, 2013
So nice to hear that you had a relaxing stay with us. Glad we were able to provide what seems to be some much needed time away from it all. We are currently looking at our music selections in the spa so hopefully that will not be an issue on your next visit. Thanks again and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2013

Amazing hotel with the best staff ever! The hotel location is great, close to everything and right on the beach, can't be beat! The only downside to our experience was with the beach lounge chairs, we were a family of 3 staying at the hotel and each room only has access to 2 chairs per day, additional chair was $19/day. I think this is unfair, in our booking we booked a room for 3 people we should have been entitled to 3 chairs at the beach.....

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, August 13, 2013
Thanks for the great review. We certainly appreciate the comments about your stay. I apologize that you were unhappy with the additional chair cost and we do try to keep the extra charges to a minimum. I hope that you will come back to stay with us again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Palm South Beach Miami, A Tribute Portfolio Resort

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎ (Formerly The James Royal Palm)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 205 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Royal Palm South Beach Miami, A Tribute Portfolio Resort 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
The Royal Palm, Miami-South Beach boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in relaxing ambiences. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more   less 
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