My room would be called a mini suite in Europe. Kitchenette area, lounge area with 42" hd tv, bedroom area, another tv, bathroom with a walk in shower that was the size of our third bedroom. It was spotlessly clean and was kept that way.
Everything conceivable was supplied and it all worked beautifully including very fast internet connection. The bed was very comfortable and the air con silent. The hotel has been refurbed to a high standard and the staff are well trained.
Two gripes - a $19 per day 'retreat fee', when I queried this I was told it was for use of the external facilities including a guaranteed beach lounger. When I pointed out that I hadn't done any 'retreating' I was informed that this is not an option extra. This charge should, therefore,be added to the room rate otherwise it is plain deceitful. Secondly once you leave your room the
musak is unavoidable. It is so loud that reading anywhere except in your room, including the outdoor areas, is impossible.
Just thought of a third! Breafast coffee in polystyrene mugs.
A very good hotel that with a bit of tweaking could be a great hotel.