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The James Royal Palm: Traveler Reviews

4.5 of 5
1545 Collins Avenue, Miami Beach, FL 33139‎
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The James Royal Palm
Ranked #25 of 198 hotels in Miami Beach
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207 reviews from our community

    Trip type
Traveler rating
    115
    52
    23
    9
    8
Date Rating
Washington DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Definitely an Upgrade!!!”
4 of 5 stars Reviewed February 5, 2013

Very pleased with the new James Royal Palm! My husband and I have been coming to Miami for the last 10 years and have stayed several times at the Royal Palm, the Lowes, and the Ritz and I must say we were both very impressed with the New, High Quality, Excellent Service and all around face-lift of the Royal Palm! The hotel has come a long way. We experienced great customer service, with extra kudos going out to Michael-who was very attentive to my family(we traveled with our two young children) and he made sure they had all the beach toys they needed and Maximillian(Max). Very courteous and attentive. One small flaw we did experience was with the evening turn down service, but we understand that they are still working out the kinks, so hopefully this service will improve! We look forward to returning next year and my children cant wait to experience the Little James Playroom(it wasn't quite ready at the time of our visit). Oh, and the Florida Cookery morning buffet could stand to improve a wee-bit as well. The Lowes breakfast buffet has them beat-take note! Definitely worth checking out!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Bdubsmom about The James Royal Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at The James Royal Palm, responded to this review
February 9, 2013
Bdubsmom-

Thank you for the nod of approval on the upgrade of our facility and team! I appreciate the review and the feedback! Sorry that Lil' James wasn't quite ready. The space, featuring orignal "reading nook" designed by the Miami Children's Museum is very cool. Will definitely check out the competition's buffet too.

Max and Michael are amazing. They'll appreciate the shout out!

Hope to see you back next year, if not sooner!

Best,

Patrick Hatton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
“amazing!”
5 of 5 stars Reviewed February 4, 2013

Amazing! My friends & I went for the weekend & it could not have been better. It was everything we were looking for & more. The service was wonderful - everyone we encountered were so nice & helpful. The location was perfect & the rooms were so comfortable & the views unbelievable! A perfect getaway!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hilary r about The James Royal Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at The James Royal Palm, responded to this review
February 9, 2013
hilary r

Happy to hear of your "perfect getaway!

Thanks for sharing with the TA nation and see you again soon!

Best,

Patrick Hatton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“James Royal Palm - Calm among the Chaos of South Beach”
5 of 5 stars Reviewed February 3, 2013

Room was big with great view of Sunrise. SPA type shower plenty of hot water Mattress tempurpedic with pillow top (Perfect). Well organized Business center. Room service right on time. Lobby and courtyard are gorgeous with wonderful architecture. Will stay here again if ever in South Beach again. Windows open all the way.

Room Tip: Room 814 had no price upgrade and good view of Sunrise.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by Greg S for Miami Beach
Ask Greg S about The James Royal Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at The James Royal Palm, responded to this review
February 9, 2013
Greg-

Thank you for the wonderful review. Always great to hear from a TA Senior Contributor.

Hope you make it back soon!

Best,

Patrick Hatton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
“A weekend at The James”
5 of 5 stars Reviewed February 3, 2013

What a find! The James (Royal Palms) is newly renovated in a cool art deco style. It is a good size hotel with great amenities but has the amazing feel of a boutique. The location could not be better, just 2 blocks from Lincoln Road. The staff were really nice, attentive and truly accommodating in every way. I would highly recommend this hotel!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sandra D about The James Royal Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Delightful in every way”
5 of 5 stars Reviewed February 3, 2013

I decided to try the James Royal Palm because I frequently stay at the James in New York. I found the same friendly professional staff in Miami and a great new hotel. The Royal Palm has been completely remade. They kept the terrazzo floors and deco feel and added a a twist on mid century furnishings that is brilliant. One of the best fitness centers I have found in a hotel that is private to hotel guests and a pool that seems to fit the hotel's size a well.
The rooms had plenty of space and the linens and pillows super cozy.

Room Tip: Make sure you try the restaurant.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Bill D for Miami Beach
Ask Bill D about The James Royal Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at The James Royal Palm, responded to this review
February 9, 2013
Bill D

Thank you for the delightful review and for your loyalty to The James brand. (Thanks for the review of Florida Cookery too!)

Appreciate the shout out about the staff. James Chicago and James NY set the bar high on the friendliness scale, so we are working hard to insure the James guests have the same friendly, genuine experience no matter where they land!

See you again soon!

Patrick Hatton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 198 hotels in Miami Beach
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Just steps away from the beach and world famous Ocean Drive and Collins Avenue, The James Royal Palm hotel is located within the coveted and culturally rich area of South Beach, Miami. The James Royal Palm hotel provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Featured as one of Forbes Magazine's "Top 10 Most Anticipated Openings of 2012," the ideally-situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. Personalized comfort, generous complimentary amenities, residentially-styled guestrooms and suites, artistically-inspired details and impeccable service create an environment that is ideal for both business and leisure travelers.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm serves as a modern tribute to the Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, artistically-inspired, green glass front desk and porthole windows in the lobby lounge has been preserved and restored. The hotel features two swimming pools, poolside bar, lobby lounge, full-service spa with salt-infused treatments, Lil' James Offerings for children, give the shop offering carefully curated items and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests may enjoy two dining options including signature restaurant Florida Cookery; featuring hyper-regional Florida Fare led by local Miami Chef Kris Wessel, and CATCH; a globally-influenced seafood restaurant, as well as a coffee bar. ... more   less 
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The James Royal Palm
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