Very pleased with the new James Royal Palm! My husband and I have been coming to Miami for the last 10 years and have stayed several times at the Royal Palm, the Lowes, and the Ritz and I must say we were both very impressed with the New, High Quality, Excellent Service and all around face-lift of the Royal Palm! The hotel has come a long way. We experienced great customer service, with extra kudos going out to Michael-who was very attentive to my family(we traveled with our two young children) and he made sure they had all the beach toys they needed and Maximillian(Max). Very courteous and attentive. One small flaw we did experience was with the evening turn down service, but we understand that they are still working out the kinks, so hopefully this service will improve! We look forward to returning next year and my children cant wait to experience the Little James Playroom(it wasn't quite ready at the time of our visit). Oh, and the Florida Cookery morning buffet could stand to improve a wee-bit as well. The Lowes breakfast buffet has them beat-take note! Definitely worth checking out!
- Official Description (provided by the hotel):
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Just steps away from the beach and world famous Ocean Drive and Collins Avenue, The James Royal Palm hotel is located within the coveted and culturally rich area of South Beach, Miami. The James Royal Palm hotel provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Featured as one of Forbes Magazine's "Top 10 Most Anticipated Openings of 2012," the ideally-situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. Personalized comfort, generous complimentary amenities, residentially-styled guestrooms and suites, artistically-inspired details and impeccable service create an environment that is ideal for both business and leisure travelers.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm serves as a modern tribute to the Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, artistically-inspired, green glass front desk and porthole windows in the lobby lounge has been preserved and restored. The hotel features two swimming pools, poolside bar, lobby lounge, full-service spa with salt-infused treatments, Lil' James Offerings for children, give the shop offering carefully curated items and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests may enjoy two dining options including signature restaurant Florida Cookery; featuring hyper-regional Florida Fare led by local Miami Chef Kris Wessel, and CATCH; a globally-influenced seafood restaurant, as well as a coffee bar.
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