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“South Beach Retreat” 5 of 5 stars
Review of The James Royal Palm

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The James Royal Palm
4.5 of 5 Hotel   |   1545 Collins Avenue, Miami Beach, FL 33139‎   |  
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Ranked #38 of 202 Hotels in Miami Beach
Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“South Beach Retreat”
5 of 5 stars Reviewed January 23, 2013

I was coming from a 1-week cruise of the Caribbean when I decided I wanted to stay in SoBe. I had been there this past September only to have huge disappointment at the Dream hotel. So instead, I opted to try something a bit more expensive - but it was worth every penny.

From the moment we arrived to the hotel the service was excellent. Multiple staff greeted our taxi and helped us out with our luggage. Upon walking into the front entrance, the hotel was very clean and fresh (and you could see the improvements from the recent renovation). The staff at the front desk were very polite and helped to get us checked-in in no-time.

After that we went upon with one of the guys from downstairs, who was helping with baggage, to our guestroom. Although this was the "average" room of the hotel, when walking in it was anything but. The room was bright, fresh and crisp.

Plus:
- Great Location
- Beautiful Hotel
- Amazing Pool Area
- Great Food
- Friendly Staff
- LUXRY ! ! !

Negative:
- Club at night on the weekend made it busy/noisy, especially for lower floors
- Service was slow at pool bar/restaurant, but worth the wait

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,296 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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Caracas, Venezuela
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 22, 2013

The James has a great location, close to the lincoln road, ocean drive, just in front of the beach on the collins avenue.

The building has just been refurbished, so is like a brand new hotel. The rooms have a good view and a small balcony that you can use to smoke or relax with the view, but when I say small, is because it is really small, you can not seat on it.

The bath room is ok, no bath tub, but good shower.

The bed is really comfortable, and you have a table for two, smart tv, coofe machine and a frigobar.

They have two swimming pools, a smaller one in the second floor and a bigger one in the first floor in front of the beach, altought you can not see the ocean from the bigger one, because of the threes...

The best part of the hotel for me were the beach. They have two bangalos to take your orders and make you sun beds for spending the day. Great !

The worst part is the valet parking, it costs $40, that is ok, I believe is the price in south beach, but it takes like 30min to them to get your car, and when they do not have more room for your car in the building next to the hotel they take it to another place in the surroundings.

The overall experience was very good and I recommend this hotel to everyone.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2013

We stayed here for one night with little advance planning. Fabulous decor and wonderful location. Our guest room was small, but the cool decor made it so unique. We also found it very quiet which we were not expecting as the hotel is so close to nightlife. I cannot comment on the service as we were not there long enough to enjoy any of the hotel amenities. However, those we encountered (front desk and valet) were wonderful. In terms of location, we were able to stoll out the front of the hotel one block down to Lincoln Road which is full of cafes, shops and activity. Such fun. In the other direction, less than a block away, is a lovely stroll down Ocean Drive to enjoy the beach, the architecture, people, hotels and sidewalk cafes. We had a wonderful experience at the James Royal Palm.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

We travel a lot and stay in some of the worlds best hotels. I would like to rank this operation right up there. Every member of staff that we have came in contact with were amazing, from door guy to the restaurant managers everyone seems so nice and happy to be at work…. Which is a big credit to the management.

We will defiantly be going back and recommending the hotel to all our friends, family and colleagues.

Great service
Great staff
Great value
Great rooms
Great beds

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 19, 2013 via mobile

We got a great deal on this hotel through the citi credit card rewards program, and were very pleasantly surprised. Beautiful property, with modern sleek furnishings. The service was incredible - from being greeted at the entrance to being provided with beach chairs, umbrellas and towels. We really felt pampered. The location was really great - situated at the end of ocean drive, and 3 blocks away from espaniola way.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 17, 2013 via mobile

I wrote a review a few days ago and it did not post. This is a great hotel. I would recommend it to anyone going to south beach for a short or longterm stay. The customer services topples 5-star hotels I have visited around the world. I travel a ton. I am sitting on flight writing this review. Go to the pool and see Martin or the Conceirge. Martin is one of the waiters; he literally ran on beach to food truck to get us something the hotel did not have in stock. Rooms are very nice, exceptionally clean, bright and equipped with cool electronics and some interesting stuff in the mini bar. Florida Cookery and other bars and lounges are great for serious eaters or just snacks. Great location on the beach as well. Very customer service oriented as well. I really enjoyed the stay. I will be going back very soon.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2013

My husband and I travel a lot and decided to try the James Brand in Miami; completely fell in love. We stayed in an apartment suite (1101) it was spectacular, the views were stunning and most importantly the staff was amazing and attentive to everything!

We loved it and plan on returning again!

Room Tip: Book the apartment suite it is spacious and very comfortable for couples and/or a family.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick H, General Manager at The James Royal Palm, responded to this review, January 21, 2013
Alexandra3030-

Thank you for your amazing review of the James Royal Palm. I am glad that you and your husband enjoyed the hotel! While not on the ocean, I believe the views of downtown, the cruise ship docks and down ocean drive from the balcony of our 01 rooms is the best in the building.

We look forward to welcoming you back soon.

Best,

Patrick Hatton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 202 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Royal Palm 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
Featured as one of Conde Nast Traveler UK & US Magazine's "Hot Hotels of 2013" and now a AAA Four Diamond rated beachfront retreat, The James Royal Palm is The James brand's third location and first hotel in Florida. Joining sister properties in Chicago and New York City, the ideally situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. A combination of personalized comfort, generous complimentary amenities, residentially styled, artistically-inspired details and impeccable service, create an environment ideal for both business and leisure travelers. Just steps away from the beach and world famous Ocean Drive and Collins Avenue, the oceanfront beach retreat is located within the coveted and culturally-rich area of South Beach. The James Royal Palm provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm is as a modern tribute to the original Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored.The James Royal Palm features two swimming pools, a plunge pool, poolside bar, The James Pool and Beach Experience, lobby lounge, coffee bar, renew the spa, a full-service spa with salt-infused treatments, lil' james Offerings and Play Space for children, give: the shop, a retail shop offering carefully curated items, and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests can enjoy dining options including signature restaurant Florida Cookery; featuring regional Florida fare. A daily beach retreat charge includes: The James Beach and Pool Experience with Sun Concierge, children's play area, two beach chaise loungers and umbrella, poolside loungers, towel service, 24-hour gym, Lil' James play space access, and local & domestic long distance calls. The James offers complimentary Wi-Fi throughout the hotel, triple-distilled water refreshed twice daily and access to bicycles. ... more   less 
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