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“Great location, Right on the Beach and EXCEPTIONAL STAFF!!” 4 of 5 stars
Review of The James Royal Palm

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The James Royal Palm
4.5 of 5 Hotel   |   1545 Collins Avenue, Miami Beach, FL 33139‎   |  
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Ranked #33 of 203 Hotels in Miami Beach
Oakville, Canada
20 reviews 20 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
“Great location, Right on the Beach and EXCEPTIONAL STAFF!!”
4 of 5 stars Reviewed December 18, 2012

Decided on a last minute trip to South Beach and noticed this hotel on sale for a few days, so I booked it. I wasn't sure what to expect but the hotel was really nice. We had a partial view of the ocean, which still gave us a fantastic view (see pictures). The decor of the hotel was very art deco, contemporary and VERY clean. I have to say what made our stay exceptional was the staff there. Everyone was so welcoming, friendly, we had people from different areas (Concierge, luggage, etc) introduce themselves and i found they went well beyond their duty to make us feel welcome and to ensure we had everything we needed. I have to say it was really nice having such a warm reception. Even throughout our stay they they went out of their way to go onto the street to hail us a cab, squeeze us into the most popular dining venues, bring us up some ice, whatever we needed. Sometimes when you book a deal through Expedia, the hotel staff dont treat you as well because they know you've booked at a lower rate and even give you an older outdated room (you know who you are...Park Hyatt). Our room was just how it looked online. We walked right onto the boardwalk through the pool area of the hotel and could either walk along the boardwalk or onto the beach. Restaurants were within walking distance, quick taxi ride to some of the trendy places (highly recommend Joe's Stone Crabs, Nikki Beach, Prime One Twelve)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Location: United States > Florida > Miami Beach
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 203 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Royal Palm 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
Featured as one of Conde Nast Traveler UK & US Magazine's "Hot Hotels of 2013" and now a AAA Four Diamond rated beachfront retreat, The James Royal Palm is The James brand's third location and first hotel in Florida. Joining sister properties in Chicago and New York City, the ideally situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. A combination of personalized comfort, generous complimentary amenities, residentially styled, artistically-inspired details and impeccable service, create an environment ideal for both business and leisure travelers. Just steps away from the beach and world famous Ocean Drive and Collins Avenue, the oceanfront beach retreat is located within the coveted and culturally-rich area of South Beach. The James Royal Palm provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm is as a modern tribute to the original Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored.The James Royal Palm features two swimming pools, a plunge pool, poolside bar, The James Pool and Beach Experience, lobby lounge, coffee bar, renew the spa, a full-service spa with salt-infused treatments, lil' james Offerings and Play Space for children, give: the shop, a retail shop offering carefully curated items, and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests can enjoy dining options including signature restaurant Florida Cookery; featuring regional Florida fare. A daily beach retreat charge includes: The James Beach and Pool Experience with Sun Concierge, children's play area, two beach chaise loungers and umbrella, poolside loungers, towel service, 24-hour gym, Lil' James play space access, and local & domestic long distance calls. The James offers complimentary Wi-Fi throughout the hotel, triple-distilled water refreshed twice daily and access to bicycles. ... more   less 
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