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“Worst hotel ever!” 1 of 5 stars
Review of Ocean Surf Blue

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Ocean Surf Blue
2.0 of 5 Lodge   |   7436 Ocean Terrace, Miami Beach, FL 33141   |  
Hotel amenities
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worst hotel ever!”
1 of 5 stars Reviewed March 25, 2013

FIrst we were over charged for an unclean hotel, that smells of pee, with useless staff!! I have stayed in many cheap hotels none have even been this terrible! The unsanitary conditions are not even the worst part!! While we were out someone came into our room (clearly it was a staff memeber because who can get in without a key?!) and stole our money then smashed our window! To make matters worse when the police were called we got told we have to pay to replace it. This has go to be the worst place I have ever been in my life!

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Oakland, California
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed March 23, 2013

Before I begin I loved the location but the hotel looks terrible. It reminded me of that one scene from Revenge of the Nerds when they stayed in chicken & roach infested hotel. The part when the lady pulled that butcher knife from the mattress. An said, " I am going to make you dinner."

The reason being because I had paid 85 for one night and 30 for parking. It is very outdated and you might get bed bugs. Seriously do not even stay here if your are on a low budget. I rather sleep on the beach with the homeless people then stay at this hotel.

  • Stayed June 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plant City, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 14, 2013

never...ever in my life have i felt compelled to write a review until now...my lowest and most angry point of my entire Miami trip was this hotel NOTEL!!!!! I am not exagerating....my family and i were mortified!!! bugs-dirty and stained sheets- soiled carpets- just straight up nasty....we wouldnt even use the shower!!! the first room was the same as the second bc they advertised pix of one nicer room which are the ones we took pix of for this review...RUNN...SAVE YOUR VACATION!!!!

Was this review helpful? Yes 3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Trail
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed February 12, 2013

This hotel is the dirty and rundown.our room was so dirty we kept our shoes on, the bathroom roof had water stains and the walls paint was bubbled.the shower curtain had visible mold as well as the shower water tap.the light ficture was broken and only one light bulb was scewd in.the blinds in the bedroom were hanging with 30% of the verticals were missing.thewindow was stuck open annd the window air conditioner was so loud you had to turn it off, the hallways have notbeen vacuumed in days and the people working the front desk look and act like slow people.we started conversations with other guests and they were appalle iiid as well.take my advice,,,stay away

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 11, 2013

We booked our room without reading reviews first, and I had a breakdown after reading about how horrid people's experiences were. We found out we couldn't cancel without eating the cost, so we decided to keep the reservation. IT WAS NOT THAT BAD. The staff is a goon squad of idiots but they will hail you a cab, give you clean towels, and take your trash every day if you ask them. The lobby, rooms, and hallways smell & look like 1984. But the room we stayed in had an ok bed and we put the air freshener provided in the room over the air vent to make the room smell squeaky clean. The location is great, and for the low, low price, we thought this place was a great value. We are both in our 20's and clean, normal people. If you're looking to save some $$ on a hotel and aren't extremely anal about potential germs, the hotel is fine. Bring your own shampoo conditioner soap and blow dryer, put the air freshener on the vent, nut up, and shut up about not getting a 5-star hotel for $89 a night. You get what you pay for, and in this case, it was not that bad.
And we highly recommend the small restaurant, Burgers and Shakes right around the block!

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 2, 2013

The service is terrible. The hotel rooms are filthy, dirty and smell like sommething very disgusting and un-explainable. This was our worst experience in Miami and we love the entire city, the good and the bad parts, but we have never been through something this terrible.

The staff at this hotel was absolutely un-explanable, they lied about the room resources like a refrigirator and ice, they made us wait for our room for three hours even though we had a reservation they unsisted that every room was still dirty at 8pm, and acted very rude towards us, afetr we finally got our room afetr a 3 hour wait, at 11pm, they cleaned the room very seldomly and left cigaret buds and dirty bed sheets.

We came with 2 children so it was pretty bad, definetely not a fun experience.....

Room Tip: no tip.....i guess just try and get their best possible room and expect nothing, this way maybe you...
See more room tips
  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean Surf Blue

Address: 7436 Ocean Terrace, Miami Beach, FL 33141
Location: United States > Florida > Miami Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #57 of 67 Specialty Lodging in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ocean Surf Blue 2*
Number of rooms: 40
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