The service is terrible. The hotel rooms are filthy, dirty and smell like sommething very disgusting and un-explainable. This was our worst experience in Miami and we love the entire city, the good and the bad parts, but we have never been through something this terrible.
The staff at this hotel was absolutely un-explanable, they lied about the room resources like a refrigirator and ice, they made us wait for our room for three hours even though we had a reservation they unsisted that every room was still dirty at 8pm, and acted very rude towards us, afetr we finally got our room afetr a 3 hour wait, at 11pm, they cleaned the room very seldomly and left cigaret buds and dirty bed sheets.
We came with 2 children so it was pretty bad, definetely not a fun experience.....
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