I was looking for a hote thru cheaprooms.com recomended by my friend who is no longer my friend. I selected my dates on the main page. See my son and I are going on a family reunion and I am going on a budget so when I stomp upon a $57.00 dollars a night I was so happy. When i hit the select button the dates defaulted back to July 27 again I adjusteed and continue by the time i got the reservation number the dates where wrong. I called Cheap rooms and after 5 call they were rude and refuse to help me. I called the hotel but there was no manager. the next day I called the manager I am on a long distance call crying my eyes out and she started yelling saying that I had an attitude that she did not had to help me and kept on without letting me talk. It was a non- refundable reservation which I found out after. Finally she agree If I send a letter she promise to send me a confirmation email i am still waiting I am scare to go and being told I do not have a reservation. Stupidly I did not look at the reviews before. Do not know what to do she was very un-profesional, rude and demeaning. I do not want to have to go thru this but I do not want to loose the money. I will be sending another review after my stay and filling a complaint . what to do?
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