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“Nice Boutique Hotel” 4 of 5 stars
Review of Hotel Victor

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Hotel Victor
4.5 of 5 Hotel   |   1144 Ocean Dr., Miami Beach, FL 33139   |  
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Hotel amenities
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25% off room rate
Ranked #60 of 200 hotels in Miami Beach
Washington, DC
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Nice Boutique Hotel”
4 of 5 stars Reviewed March 4, 2014

My wife and I recently stayed for three nights while in town for the South Beach Wine & Food Festival. We arrived on a Thursday evening. Check-in was smooth, and the front desk staff were great. The lobby is very inviting, with a huge table with iMacs on both sides and a bowl of fresh apples (pun perhaps intended?). We spotted the loaner cruiser bikes near the elevator. Sadly, we didn't get a chance to try one.

Our room (321), was very nice, clean, and relatively spacious. We had a small balcony that faced the pool, and we could see a bit of the ocean. The bathroom was really nice, with an alcove for the toilet with a frosted door. The shower was right next it with a small bench, and fantastic overhead shower head. There was also a nice, stand alone, deep tub in the bathroom. One thing that we noticed right away, and something that persisted through our stay, were ants in and around the bathroom. A maintenance person came up on Friday and sprayed. The ants went away for about a day, but came back again by Saturday afternoon. While not a deal breaker, the ants were a nuisance, and caused us some concern about bring them home with us.

The decor of the room was clean, and very modern. The bed was very comfortable. The lighting in the bathroom, and room generally, could have been better. Particularly in the evening. The television didn't get much use, but it was a nice size for the room. (A printed station guide would be useful. The housekeeping staff were very nice, and thorough.

I had a chance to use the fitness room. It was decently appointed, particularly given the small space. .

Room Tip: I would recommend asking for a room facing the pool on one of the higher floor. The noise level from...
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, March 6, 2014
Thank you for visiting with us and for your detail review. I am sorry about your ant’s encounter, even with our warm sub tropic climate; this is not an everyday occurrence. It is good to know that you enjoyed all the great amenities that our hotel has to offer. We hope to see you again soon!
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204 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Philadelphia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014

This was a lovely hotel but more suitable for couples than families. Was traveling with my sister so I reserved a suite rather than just a room. The suite consisted of a large bedroom and an almost equally large bathroom. Being a suite, I was surprised to find that the room had no sofa. The only chair was one provided for the room's desk. Also there was no microwave. The mini-refrigerator was of little use as it was already stocked as a wet-bar. The open design of the bedroom and bath area also created some privacy issues.

The staff was great. Everyone was friendly and helpful. The restaurant was excellent and the pool area a delight. The hotel's location was ideal.

Room Tip: The front corner rooms have a lovely view of the ocean and the morning's sunrise.
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  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, March 2, 2014
Thank you for your observations and review. I am happy that you enjoyed all the great amenities that our hotel has to offer. Please accept my apology for the minor inconvenience you encounter during your visit with us. Like most boutique hotels, we do not have microwaves and refrigerators in our rooms. We have a full service restaurant as you mentioned and room service is also available. We have six room types including our ocean view suites and most of them include a sofa. Making our guests comfortable is our priority! We trust that we will be able to better accommodate you and your family on your next visit.
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newcastle upon tyne,england
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 26, 2014

Was hoping for somewhere good and got VERY good. Great location, great staff and fantastic pool area.
We had booked for a post cruise stay for a few days and although check in wasn't till 15.00 our room was ready for our arrival at 11.00. The room 518 was right in the corner of the building and quite dark so asked for another one the next day.....no problem for Cree and we moved to 417 straight away.
Free breakfast was unexpected but nice ( I just don't know why boiling water is unavailable to make tea in America). The pool was on 2nd floor and overlooked Ocean Drive which was fab. The pool attendant Lester deserves a mention as nothing was a bother for him... cups of cold water, fresh towels etc. Definitely recommend this hotel to anyone.

Room Tip: Ask for east facing rooms as they get sun all morning and have balconies.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, March 2, 2014
It was great having you with us. Thank you for your review and recognition of our amazing pool attendant Lester. Our staff is definitely our greatest asset. We are so glad that we were able to exceed your expectations, we would love to have you back again and this time you will have boiling water for your tea.
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Rockville, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 26, 2014 via mobile

Recently stayed here for the SOBE WFF - great location in South Beach and in central location to great restaurants and bars. The pool is great, the rooms were clean and all updated. The staff was very friendly. Rates include breakfast buffet (scrambled eggs, sausages, Juices, coffee, fruit, croissant, potatoes). Would stay here again without question.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, March 2, 2014
Thank you for taking the time to write a review. We are happy that you enjoyed your visit with us, we look forward to your return.
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Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed February 25, 2014

Very cool hotel. Pool was great. The staff were friendly when needed. Cree took care of us very well. If your looking for a nice hotel nice area simple this is your hotel. Would stay there again. Free breakfast. Could be changed a bit but great.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, February 26, 2014
It was great having you with us and thank you for taking the time to write a review. We are making efforts to improve our breakfast. I am glad that we were able take care of you and that you will return. We look forward to your next visit.
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New York City, New York
Top Contributor
97 reviews 97 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 25, 2014

My husband and I came here just to listen to the live guitarist and have desserts a couple of nights. We were disappointed one night when we planned to come by for dessert but they didn't have any guitarist, so we ended up going somewhere else. But if you do come by for the music, their desserts are fabulous! Nice portions, and so delicious. I think it was a mango or passion fruit cheesecake we tried one night, and an apple pie a la mode the other night. Service is friendly, although you might have trouble getting someone's attention from the porch area. I only went inside the hotel to use the bathroom, but it's very nicely redone. It's an authentic art deco building, and they've kept a lot of the old elements.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, February 26, 2014
Thank you for stopping by and sharing your experience. Yes! Our desserts are to die for especially our passion fruit cheese cake it is my personal favorite. I am glad that you were able to see a bit of our hotel post renovation six months ago. Hotel Victor is an historic Centerpiece here on ocean drive. After seventy five years we have not lost our charm. We hope that you would stop by again, this time for breakfast after a memorable night or two with us.
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Red Deer, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2014

We checked into the Hotel Victor for a 2 night stay and we were very surprised with the size of the rooms.. in a good way! The balcony is great which lots of the hotels in South Beach on Ocean Drive do not have. It was great to be right in the thick of all the action, walking distance to tons of restaurants and nightlife. ( its ALWAYS happy hour don't be fooled) The rooms were clean, and the bathroom was very large, great shower. Maurice the pool host was amazing, he does a great job. The pool is shaded by the building by early morning however so you need to be there earlier to get a good bed, or head to the beach across the street. The free breakfast was awesome. Fantastic benefit. Hotel overall was above our expectations.

On the down side...couple things but mostly staffing. Here goes..

Our room was entered with one single knock and they just walked in TWICE. This in my eyes is really inappropriate. It was not even maid service best to knowledge because finding them was impossible. Both days we had to call down to get our room serviced. We are early risers and were gone most of the day so it wasn't like we were hanging around in the room. The maid when asked to leave extra towels left one hand towel and a bath mat.. thanks... So I would request extras towels from the start if staying there two just doesn't cut it on a beach trip. Also we had a broken glass which we cleaned up ourselves and put the garbage on the balcony out of the way.. it sat there for three days. No one cleans the balcony apparently.They over charged us for valet parking which we didn't even have or use and getting it refunded was like I was speaking Chinese to front desk staff. Perhaps some training could be used on this front. We ask the bell hop and a floor manager ( guessing by suit and standing in lobby) for a seafood place recommendation and they said the only place they knew was downtown. There are 200+ restaurants on Ocean Drive and they couldn't recommend anything in our area?? Strange to me.
Overall I would stay here again for sure, these things are minor, and I will book my clients here however I will be warning them about the not so helpful staff so the shock value may be less.

Room Tip: ocean view is worth the upgrade. great people watching.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni T, Manager at Hotel Victor, responded to this review, February 26, 2014
Thank you for taking the time to write a review. I am extremely disappointed to learn of your experience during your visit with us. I would like to extend my personal apology and would ask that you reach out to me directly I am very interested in speaking with you. Cree@hotelvictorsouthbeach.com.

We are making great efforts to ensure that our guests enjoy our beautiful hotel and all the great amenities that we offer but more importantly the exceptional service that we are so capable of delivering. Your feedback is very important to us; this will help us to do better.

I look forward to speaking with you and am hopeful that you will return to see our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Victor

Address: 1144 Ocean Dr., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Miami Beach
#38 Luxury Hotel in Miami Beach
#47 On the Beach Hotel in Miami Beach
#50 Family Hotel in Miami Beach
#53 Romantic Hotel in Miami Beach
#60 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Victor 4.5*
Official Description (provided by the hotel):
Located on South Beach’s famed Ocean Drive, Hotel Victor offers the ultimate in style and luxury to Miami’s traveling elite. Steps from beautiful Miami Beach, this iconic hotel originally opened in 1936 and was restored in 2013, by renowned designer Yabu Pushelberg. Hotel Victor’s lavish interior aesthetic artfully complements the architecture of its storied past, while providing guests’ their heart’s desire in state-of-the-art comforts. Hotel Victor’s labyrinth of facilities will tempt all to relax in true South Beach style, whether it be in the large, lofty lobby, on the two floors of sophisticated lounge space, or poolside, on the sunbathing deck. The hotel’s premium amenities include SpaV, a 6,000 square foot subterranean oasis of rejuvenation; open-air Vue Bar and Lounge, also designed by Jacques Garcia; as well as approximately 6,000 square feet of indoor and outdoor upscale meeting space. Hotel Victor is the perfect choice for any South Beach Miami leisure escape, event, or business destination. •Custom made furniture by Yabu Pushelberg•24 hour Concierge Service•On-site Spa•Year round access to 2nd floor Pool and lounge• 24 hours Business Centre• WiFi Access ... more   less 
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Also Known As:
Victor Hotel Miami Beach
Hyatt Miami Beach
Hotel Victor Miami

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