As a guest of the hotel and while sending client, I cannot properly articulate with adjectives to describe the experience while relaxing by the pool of The Standard Hotel of Miami Beach. Although each member of the pool team is excellent, I wanted to take a moment and recognize Yessie.
Her spirit of kindness and genuine sense of caring for each member or guest of the hotel is outstanding. I have observed her as she takes time to ensure that each person around the pool is having a great experience. She actively listens and proactively makes changes for them to ensure that their needs are being taken care of.
Although the temperature of the sun is extremely hot, it never has an affect on her great smile and positive energy.
Thank you to all the team members of the pool that ensure that each guest is having an incredible experience. The management of the hotel truly has a positive influence on their team members.