There was a crew installing lights in the ceiling when we got to the main reception area, it was also very crowded. We waited 30 min. to be checked in and it took f o r e v e r. A girl with glasses and different colored hair seemed to be doing “something” on her lap top, but didn’t look like she was any help while a guy was trying to check people in. What slowed the whole process was that they had to share a printer and all those checking-in had to have their ID’s scanned and printed…this also included the kids identification as well. There also were several forms to fill out (yes, every person staying in the room, including the kids had to fill one out), it seemed to me an insane process for check-in. Grant it, I have never stayed in a Hostel before, first time, so this may be the process for all of them, just seemed crazy to me.
Then this other guy, grabs enough top sheets, bottom sheets and one towel per person and you follow him….if the “other guy” isn’t available, the only guy working the front desk had to do this and therefore disappears for a while to get the people he was checking in settled in their room, which meant more of a delay for those still waiting…a very frustrating and annoying way to start a vacation.
We finally got our sheets and towels and were led to our room which was down the elevator, through a hall, then outside through an alley, cross the alley way then through a gate to another building. You have a key for the gate, which never locks, the front door, the door to your room. ---which by the way, when we came back from dinner that night, our door was wide open so not sure of how well the locks are or how many master keys there are. (nothing taken, thank God)
The room was so tiny (we had rented the 6 bunk bed private bathroom) there was just enough room for one person to walk to the door with another person side stepping to give them room, it was cramped for 6 people. The bottom bunk, was on the floor and a bit difficult to get in and out of. The top bunk was very high and also difficult to get up to and down from. It was NOT AS PICTURED AT ALL!! As you walked through the door, the 3 and 3 bunk beds were to your left…all of them, in a row, then there was a huge trash can and a small table, a chair and small tiny lockers tall enough to place a cup standing with a little room to spare and deep enough for maybe a sweater….not much room at all. In fact, if I hadn’t been sharing with family, I would have had a real problem with the set up. We kept telling ourselves we just needed it for the night and it was clean and across the street from the beach. We had to put shoes outside the door since there was no place to put them where someone on the bottom bunk wouldn’t be smelling feet all night or be tripping over them in the bathroom…it was very small.
The bathroom was the most spacious with a clean shower, plenty of hot water, good pressure and the beds were comfortable and clean. The location was the best, just across from the beach and all restaurants’ you could want all around. You will have to pay a room key deposit, extra taxes and an extra hostel hotel fee so what you pay on-line is not it…add about another $22.00 to that. Also add about 45min. to your check-out time, that’s how long it took us to check out. BTW you will have to bring back all the sheets and towels with you when you check out, no one mentioned this to us and having to wait so long to check out, then having to go back down to the other building and get our sheets and come back was irritating. I can’t believe no one in the last couple of pages of reviews mentioned that the private 6 bunk bedrooms were sooooo tiny or I would have looked elsewhere. Also written was that dinner was included as well as lunch and breakfast. We tried breakfast but that was only bagels and coffee, so don’t plan on much, that’s all we tried.
During the night there were people coming and going, yelling and having fun through this metal gate that slams shut on its own so that kept us up most of the night until about 4:00 a.m.
Would I book again, NO….but the location was perfect and it was clean, I’m just too old for that type of accommodation, only did it cuz I was trying to meet everyone’s budget while still staying within walking distance to the beach and restaurants. BTW, it is a $20.00 cab ride for 6 people (4 Adults 2 kids) in a van taxi to the Port of Miami if cruising like we were and $33.00 flat rate cab fare from the airport to the Hostel on South Beach. There will be people that will walk up on you asking if you need a cab, don’t take the first one unless it’s what you want to pay, we were told $70 to South Beach from the airport, but it’s supposed to be a flat rate fee so take a yellow cab with a meter. Then when we were leaving someone offered their unmarked van for $40 to the Port, I didn’t think we were that far so I said no, glad I did cuz we found a yellow van cab with meter for $20, Also, not all yellow cabs are honest either so ask a rate before you get in, if they say “it’s on the meter” I think that would be ok….one yellow taxi van wanted $60 to the Port from South Beach, we told him to keep driving.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.