Hopefully that got your attention. DO NOT stay here! This place pulled a bait and switch on us. Some idiot named Adam there was holding a room for my gf and she took a 20 minute cab ride from Mia airport, only to find out he gave the room to someone else when she got there. When a hotel is low quality like this they should depend on good customer service, but their customer service is AWFUL. This created an absolute DISASTER for us. I will save you the time of being ripped off. Stay ANYWHERE else. If this was the only place available I would rather stay sleep in a cardboard box or at Osama Bin Laden's house. The "manager" Becky is atrocious. When I informed her about the bait and switch she just mouthed off to me and hung up. Yep, more crappy customer service. When the "manager" is this bad, you know its a terrible hotel. Hopefully this review saves you from the agony we experienced from this hotel. Find another hotel where they treat you like a human being because you may get unlucky and get Adam or Becky and then you're doomed.
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- Also Known As:
- Ocean Spray Beach Miami
- Hotel Ocean Spray Beach