This hotel was selected through Hotwire so it wasn't by choice.. Every hotel we have booked through Hotwire has been great.. Other than this one!
The room was disgusting! Burn holes all through the carpet, bathroom was dirty and the room was tiny.
The worst thing about this hotel is the service though. I had a lady called Rosa throw the piece of paper in front of my face (almost hitting me) and telling me a queen was booked instead of a twin. I was simply just asking if a twin room was available. Was the most rude service I have ever encountered! It has been 14 days since staying at this hotel and they still haven't refunded my bond. I have called and emailed and they said it would be in my account 4 days ago.. Still nothing!
Do not recommend this hotel whatsoever!!! Prefer a clean hostel any day over this junk!
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- Also Known As:
- Ocean Spray Beach Miami
- Hotel Ocean Spray Beach