The hotel and rooms are really nice. THe location excellent.
Then you have the issue of service. The staff were rude. That receptionist that was on duty the day we left sat on her chair, and didnt say anything about the luggage trolley that stood behind the curtain next to her when she saw I was struggling with all the luggage. Then when I saw it, she didnt tell me there was a ramp next to the hotel to take it down to the car. She just left me pushing it to the steps in the front of the building.
The off course, becarefull of what is mentioned in rates. On our boking papper it says $25 for parking and also in the rooms against the door it says $25, but when you get there they say it is $30.
We also had problems with housekeeping, and I saw cleaner places in before in my life.
Would be a wonderfull hotel if it wasnt for the service issues.
- Official Description (provided by the hotel):
- Enter a world of glamour and elegance where you are pampered and attended. Experience the true spirit of South Beach immersed in total Art Deco style and ambiance. Indulge in the convenience of being perfectly situated on Ocean Drive, with the beach, shops, eateries and clubs only moments away. The completely restored Crescent Resort On South Beach features beautiful one and two bedroom/two bath suites. Fully furnished living area, kitchen and master bath with king bed and whirlpool spa tubs. Savor the Crescent difference. Transport yourself to the era of classic style when you lounge in our lobby or on our front porch. Absorb the SoBe atmosphere with the sights and the sounds of the city and the ocean. By day or night, explore the offerings of Ocean Drive, Lincoln Road and Collins Avenue. Live a true South Beach adventure. ... more less
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- Also Known As:
- Crescent Resort On South Beach Hotel Miami Beach
- Crescent Resort South Beach