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Crescent Resort On South Beach: Traveler Reviews

3.0 of 5
1420 Ocean Dr, Miami Beach, FL 33139
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352 reviews from our community

Traveler rating
    173
    108
    27
    25
    19
See reviews for
Families
62
 
Couples
97
 
Solo
15
 
Business
16
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Florida City, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Jim Rocks Again”
5 of 5 stars Reviewed September 14, 2012

Another amazing stay at the Crescent resort, the front desk was great, housekeeping was also great, but we all love Jim who runs this ship with a fine tune, he is always amazing, wonderful, and kind. Thanks again for a wonderful stay.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Good location”
4 of 5 stars Reviewed September 14, 2012 via mobile

Pros: Good location near To main tourist points, im front of the beach. the room is Big and confortable, and the reception atendents are very Gentle and friendly.
Cons: I missed balance weight, parking is so expensive, i saw some cockroach, and we had problems with the Air conditioning.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Ayogo about Crescent Resort On South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great room, rate, location and staff.”
5 of 5 stars Reviewed September 10, 2012

Stayed here for a long weekend and it was perfect. Location is ideal for being on South Beach. Walking distance to everything. Room was very nice, clean, and very accommodating. Jim (front desk) was a phenomenal help with all of our questions and have us great suggestions on places to eat. Will definitely stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec
1 review
2 helpful votes 2 helpful votes
“Thieves!”
1 of 5 stars Reviewed September 7, 2012

Our family stayed for 1 week. Our online booking.com reservations indicated the cost was $1500/wk. The hotel charged our credit card $1500.00 twice on the same day. A total of $3000 was debited on our credit card for a 1-week stay.

One and a half months later, we are still trying to get our money back. It was their mistake, they admitted it while we were there. However, they refuse to reimburst us.

THAT IS CALLED STEALING.... STEALING $1500 FROM A YOUNG FAMILY JUST TRYING TO HAVE A NICE VACATION TOGETHER BY THE BEACH.

And by the way, there are small ants ALL OVER the kitchen. Bon appétit!

Stayed July 2012, traveled with family
Was this review helpful? Yes 2
Ask A B about Crescent Resort On South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IORManagement, Rental Marketing Manager at Crescent Resort On South Beach, responded to this review
September 13, 2012
Dear A B,
It is with deep regret that we overlooked the refund that is due you. Yes, you were charged twice due to an error in credit card reporting in our system. The refund to your credit card was requested by the resort on July 30th. We regret to say the refund was not processed at the corporate offices. After reviewing the processes we realized our error and your refund was processed yesterday, September 12th. It should show on your account as quickly as your bank/card company processes it on their end. Thank you for bringing this to our attention. It is our hope you will give us another opportunity to provide you with a wonderful vacation.
Resort Management
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1 review
“Extraordinary!!!”
4 of 5 stars Reviewed August 25, 2012 via mobile

I love the hospitality and professionalism of the staff at The Crescent Hotel on South Beach. Every one is very attentive from the GM Jim and front desk manager Sagine to the front desk staff Jennifer, Jose, and Jacques to the cleaning and maintenance employees. I would definitely be returning and recommending The Crescent to my friends, family, and associates!!!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DiamondLifeMusic about Crescent Resort On South Beach
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Additional Information about Crescent Resort On South Beach

Also Known As:
Crescent Resort On South Beach Hotel
Crescent Resort On South Beach Hotel Miami Beach
Crescent Resort South Beach
Address: 1420 Ocean Dr, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Beach Business Center Fitness Center Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 47 Specialty lodging in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Enter a world of glamour and elegance where you are pampered and attended. Experience the true spirit of South Beach immersed in total Art Deco style and ambiance. Indulge in the convenience of being perfectly situated on Ocean Drive, with the beach, shops, eateries and clubs only moments away. The completely restored Crescent Resort On South Beach features beautiful one and two bedroom/two bath suites. Fully furnished living area, kitchen and master bath with king bed and whirlpool spa tubs. Savor the Crescent difference. Transport yourself to the era of classic style when you lounge in our lobby or on our front porch.Absorb the SoBe atmosphere with the sights and the sounds of the city and the ocean. By day or night, explore the offerings of Ocean Drive, Lincoln Road and Collins Avenue. Live a true South Beach adventure. ... more   less 
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