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“Perfect spot, ok hotel” 3 of 5 stars
Review of Dorchester Hotel

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Dorchester Hotel
3.0 of 5 Hotel   |   1850 Collins Avenue, Miami Beach, FL 33139 (City Center)   |  
Hotel website
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Hotel amenities
Ranked #97 of 200 hotels in Miami Beach
Lelystad, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect spot, ok hotel”
3 of 5 stars Reviewed November 15, 2013

We stayed 1 night at this hotel. The room was quite small but clean and nicely decorated. The bathroom was very tiny though and the door couldn't be closed properly (probably due to 5 layers of paint on it). I missed the coffee-making facility! There was an awful, damp smell in the corridors and staircase. Pool is basic but nice and the chairs are very comfy. Ok hotel for a few nights, mostly for it's location!

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, November 26, 2013
Dear Valued Guest:

Thanks for you review about our property.

We would like to apologize for not pleasing
you 100% and thank you for your remarks about our
clean and nicely decorated hotel with its nice pool.

We are also pleased that you find our location
to be good. Rest assure that we will do everything
necessary to address you concerns and hope to see
you during you next visit to Miami Beach.

Thanks again.

Yours,
E. Hewitt
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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688 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 12, 2013

The Dorchester Hotel is situated just outside of the madness of SoBe but close enough to taste it. Lincoln Rd is a quick five min walk, as is the beach and Ocean Drive. Pick a direction and you will find something for everyone. Also, the sister resort is across the street so you can get loungers and sit on the beach comfortably. I stayed in one of the normal rooms, it was spacious even with two beds. The tub in the room was a bit dated and felt like it was coming undone, but who comes to SoBe to take baths?! Happy Hour was nice, there are $1 specials each night. The resort fee wasn't explained properly, so it was a surprise when I saw it as a separate charge after checkout. However, a quick email resolved any confusion I had. No Shuttle but MDT has an Airport Express Rt 150 that stops at the corner just feet from the hotel, so problem solved! The hotel staff, to include housekeeping were all really nice! Second time at this hotel and will def stay again!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, November 26, 2013
Dear Valued Guest:

Thanks for taking the timeto give a response on
your stay.

As you rightly noted, we are very fortunate to be
at a location close to Lincoln Road, Ocean Drive
and all the activities in South Beach. We are very
pleased that you find our staff to be nice and that you
will definitely stay with us again.

Thanks again for your review and hope to see you
again.

Yours,
E. Hewitt
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

We stayed at the Dorchester hotel first for one night before going on our cruise, We were put in a room on the outside of the main hotel in the courtyard, after reading the reviews about noise and traffic I thought this was going to be very noisy, but this was not so. The room was big clean and tidy and we could not find fault. We returned back to the Dorchester for a few more nights at the end of the cruise, this time we were in the main hotel, again the room was clean and tidy and was cleaned every day. The staff were friendly and we found them to be polite [which is a big thing for me] As for the noise aspect this was not an issue for us and we slept soundly enough, If you are looking for nice clean hotel in Florida's Art Deco district next to the beach and shopping areas i would certainly recommend the Dorchester Hotel

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, November 26, 2013
Dear Valued Guest:

We would like to thank you for your wonderful feedback
about our property: it tells us we are on the right track..

Yes, on a whole, our property is not noisy, and most our
guest often comment on having a good night's sleep.
We are very pleased that you find our rooms to be big
and clean, and could not find any fault.

Thanks a lot for recommending us to other travelers, and
hope you will stay with us again during your next visit to
South Beach.

Your truly,
E. Hewitt
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2013

Upon arriving to the hotel, you walk through a gorgeous outdoor space with beatiful landscaping and lighting and a great breaze.. it's a great spot to hang out, have a drink at the bar, and relax. The outdoor area seems like a hidden gem on the bustling Sobe strip. Staff is friendly. The location is GREAT! Walking distance to great restaurants and night-life, and of course just a hop into a cab away from anything a little further.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, November 26, 2013
Dear Valued Guest:

Thanks for taking the time to let us know about
your great appreciation for the Dorchester Hotel.

We are very pleased that you find our outdoor
landscaping and lighting to be great and beautiful
and that our property is like a hidden gem to you.
Our friendly staff, as you noted, are among the
best in South Beach and are always ready to serve
you with the highest degree of professionalism.

We are also pleased that you fin our location to be great
with the walking distance from great restaurants and night
life.

He hope that you will stay with us again during your next
visit to Miami Beach.

Yours,
E. Hewitt
Managemenr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2013

On 10/27/13 I attended this year's Pancreatic Cancer Action Network's Purple lights event hosted at the Dorchester Hotel! Just like last year the venue for this event was fantastic!!! Event took place in the front outside garden. The place is very spacious and cozy! It fit a little over 100 people very comfortably!

Staff members were all nice and friendly especially the bartender Maria. She was very courteous and multitasked very well!

I highly recommend this place for an outdoor event! And, if it happens to rain there is space on the lobby to possibly move it inside ;)

If after an event you want to take a walk on the beach you just need to cross the street and the beach is right there!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, November 26, 2013
Thank you for your kind words about our property.

We are happy that you attended the Pancreatic Cancer
Network event at our property. We always live up to
our social responsibilities and give back to our
community and mankind: this is motivated by our
employees' passion for people in general, and this
you noted in you comments when said our staff is
nice and friendly. As you also noted, we are fortunate
to have a spacious and cozy property that is just steps
away from the beach.

We do hope that you will continue the spread the good
news about our property and visit us again.

Yours,
E. Hewitt
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
1 review
2 of 5 stars Reviewed November 1, 2013

We stayed 4 nights in Dorchester Hotel in South Beach. We came from the cruise in the morning and we did not get the room before 2 pm. We could leave our luggage in the reception which was great. The check-in receptionists were friendly. We stayed in 3rd floor. The room was clean and comfortable.

There was a hotel bar under our window which played music until 2-3 am. We could not sleep at all. We didn't complain about it because we figured it was only noisy on Saturday night and the next night we could sleep well. We were wrong. The hotel bar was playing the music loud on the next night as well. Also the guests in the bar kept singing very loudly like there was a karaoke. At 2 am I went to reception to complain. The receptionist promised to call the hotel bar to put the music down and told us that the bar is playing the music every night. It did not help and we could not sleep properly. In the morning we went to reception and another receptionist promised we could change the room at 2 pm. So we needed to pack our bags and leave them to reception again. We got a bigger room but there was a construction site opposite of the building. In the new room we could not sleep in the morning. We were really disappointed in how the staff handled this situation. We spoke to three different receptionists and no one apologized us for the noise and that we had to change the room.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, November 26, 2013
Dear Valued Guest:

Thank you very much for letting us know about your stay.

On behalf of the management and entire staff, I would like
to take this opportunity apologize for any inconvenience you
had while staying with us. Here at the Dorchester, it's all about
our guest, and as you rightly noted we generally attemp to
make provisions to ensure satisfaction, and if there are cases
where the inconvenience is not caused by our hotel, once we
are notified, we will go the extra mile to please our guest.

Once again please accept our apology, and we do hope that you
will give us another chance to show you why we are one of the most
favourite hotels among travelers in South Beach, Florida.

Yours,
E. Hewitt
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
1 review
5 of 5 stars Reviewed October 25, 2013

The stay at the Dorchester was great! The rooms are very nice and clean and the installments very cozy.. The location is great because it is walking distance to all the action and the beach. The service was also great specially from the ladies at the front desk Cynthia and Laura. I definitely recommend this property.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this review, October 31, 2013
Dear Guest:

Thanks for all your kind words about our property.
We are very pleased that you said that you had a great stay,
and that you find our rooms to be nice, clean, and cozy.

We appreciate you recommending us to other travelers.

Thanks again and hope to see you during your next visit
to Miami Beach.

Yours.
E. Hewitt
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Dorchester Hotel

Address: 1850 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #97 of 200 hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Dorchester Hotel 3*
Official Description (provided by the hotel):
Located in a tranquil courtyard setting across from the beach; three blocks from the Historic District. ... more   less 
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Also Known As:
Dorchester Hotel Miami

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