Great service and friendliness from the reception staff, loved the modern decor & feel of the room but everything tatty & tired, paint drips/marks on many surfaces so has the potential to be great but feel that owners aren't that bothered as the problems are long past when they should have been rectified. Main problem was with being asked on departing by Carlos, the porter or whatever title he owns, would we like to leave something for him (as in tips) as he wouldn't be there when we called to collect our bags prior to flying home. Happy to tip even tho we don't live by these rules in the UK but I won't tip when I am asked to in such a manner as all he did was take a key, inches from where he stood, secured our bags to the others by a security rope & gave us a card to collect! He said this to 2 families so obviously says this to all guests & spoils the gesture of tipping because of good service & not because it is expected of us. I tipped plenty during my 2 week east coast tour but think this gentleman is doing your hotel a dis-service by his behaviour & doesn't end up getting him any tips either does it?!
- Official Description (provided by the hotel):
- Located in a tranquil courtyard setting across from the beach; three blocks from the Historic District. ... more less
- Reservation Options:
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- Also Known As:
- Dorchester Hotel Miami