My husband and I decided to fly to South Beach over Memorial Day weekend on the spur of the moment. We had no idea where to stay, but a friend recommended the Loews. So, I contacted the property directly and booked a room. The reservationist on the phone was very pleasant and helpful. She told me about the Loews First Program and recommended that I sign up, so my husband and I can get free services at the hotel (i.e. welcome gift, free daily paper, complimentary use of fitness center, etc.). I highly recommend doing this, too!
After booking the hotel, I read the reviews on TripAdvisor and started to get worried. People either loved it or hated it. I didn't cancel my reservation b/c all the other SoBe hotels were booked and the supposedly "hip" hotels required a 3 night stay and were ridiculously expensive.
Then the day before we departed for Miami, I read online about Urban Beach Week in South Beach. And what I read wasn't good at all. People basically said to "stay away" from South Beach over Memorial Day weekend. It was too late for us to cancel, so we went not knowing what to expect.
We arrived at the hotel and there were State Trooper cars in the driveway. There was an obvious police presence in the hotel, as well as all throughout South Beach. Despite all the security, the staff at the Loews tried to make us feel comfortable. We had no problem checking in. We got our room early (1 pm), even though check-in is at 4 pm. And w/in 2 hours of check-in, we got our welcome gift - a bottle of wine and nuts.
Because of Urban Beach Week, the hotel asked that we carry our room key and picture ID with us at all times. Not a hassle since we would have them on us at all times anyway. ID was checked everytime you entered the hotel and the pool area. I actually saw some people get kicked out of the pool area for not having the proper ID. It was all done discreetly and there were no scenes. I only happened to noticed since I was busy people watching.
The pool area was crowded, but not to the point that there were no lounge chairs. I was able to lay-out by the pool the entire weekend and got a lounge chair in a nice sunny area. I went to lay-out at 1 pm one day and then at 3:30 pm another time. The pool boys and the wait staff were very pleasant and were always around to help and take food/drink orders. The only thing I would complain about is that it cost $10 to use a lounge chair and $15 for an umbrella.... Expensive considering I was already paying close to $500/night to stay at the hotel.
The hotel room was clean and comfortable. The bathroom was also very clean, which is important to me. Housekeeping cleaned our room by 11 am the entire weekend. I was impressed that they got to our room so fast considering that the hotel was at 100% occupancy that weekend.
The Loews is in a great location. Not on Ocean Drive, so no need to worry about the traffic and congestion. The hotel is close to Lincoln Road and within walking distance to everything.
I didn't eat at any of the hotel's restaurants, so I can't comment on the food. We did have brunch at Emeril's, and that was just okay. I expected more from his restaurant.
I really don't know what other posters were complaining about with the Loews. My husband and I had a very positive experience at the hotel. We would go back and stay there again.
I would also like to commend the Loews on how they dealt with the crowds due to Urban Beach Week. It was indeed "crazy" in SoBe that weekend. Lots of traffic, people, loud music, etc. I never felt the craziness until I left the hotel grounds and went walking along Collins and Ocean Dr. I always felt safe and comfortable while in the hotel.
I would highly recommend the Loews to anyone.
- Official Description (provided by the hotel):
- The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more less
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- Also Known As:
- Loews Hotel South Beach
- Loews South Beach
- Miami Beach Loews